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Ask The Expert

Greg & Katy Law, owners of Sweet Dreams Mattress, started helping mattress shoppers from across America in 2003 on the column “Ask the Expert” hosted on The Charlotte Observer site Charlotte.com. This column reached thousands of shoppers and demanded more attention and expert advice. Andrew Schlesser, journalist and graduate of Northern Illinois University (and Katy’s Little Brother), joined the family business team in 2006 and became factory & family trained in helping people in their search for better sleep. Today, Andrew has served thousands of shoppers right here on our site providing honest, straight forward advice for mattress comparisons, recommendations for sleeping issues, and low price savings with nationwide delivery. When you think of Sweet Dreams, we hope you think “Expert Advice and Save on the Price!”


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Question From: Veronica Marmora. - March 1, 2015 - Beautyrest/ Innerspring
Q. Hi. Can you tell me what is an equivalent for the Pembroke Place Simmons Beautyrest Recharge? It is available at Carsons in Chicago. Thanks!
A.

Hi Veronica,

I was only able to identify one Pembroke Place at Carson's and it was the Beautyrest Recharge Pembroke Place Luxury Firm.  If this is the exact model you are looking ...

» Read more

Hi Veronica,

I was only able to identify one Pembroke Place at Carson's and it was the Beautyrest Recharge Pembroke Place Luxury Firm.  If this is the exact model you are looking to compare, there are many equivalents under different names.  On our site, the equivalent mattress is called the Beautyrest Recharge Gia Luxury Firm.  We list the foam layers on our site, as does Carson's and they match up exactly.  These two are the same mattresses under different names.  Our prices on www.sdmattress.com include delivery, setup, and old bedding removal for any Simmons Beautyrest set above $699.  Call us at 866-799-0048 if you have any questions on lead times or about the mattress.



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Andrew Schlesser Charlotte, NC
Question From: Shari Montgomery. - February 28, 2015 - Hotel Mattress Comparison
Q. Hi! I have slept several times at a particular hotel chain; and I NEVER experience the discomfort and pain I do with other mattresses. Heavenly comfortable! I actually searched that hotel mattress info. Beautyrest Hospitality Collectors Edition 525 Pillowtop. Since getting a whole new mattress isn't feasible right now because of the cost, I am wondering if there would be a mattress topper equivalent to this mattress? I have no idea if I need firmer or softer or, or, or?! There are so many choices on the market, I honestly have no idea. I am a side & back sleeper with back and hip pain with my current mattress. Wake up with a bad headache most mornings. Hope you can help! I need some relief! Kind Regards, S Montgomery
A.

Hi Shari,

Hip pain is a sign of a mattress that is too firm.  The 525 Pillowtop is 16" thick and a soft comfort level so adding a topper to your current bed will likely improve your...

» Read more

Hi Shari,

Hip pain is a sign of a mattress that is too firm.  The 525 Pillowtop is 16" thick and a soft comfort level so adding a topper to your current bed will likely improve your sleep. For a topper, there are two options: memory foam and latex.  Memory foam feels firm at first but slowly conforms and gets softer while latex is the polar opposite.  In your case, I recommend the latex route.  a 2" latex topper will make your bed noticably softer and help relieve more pressure while you are side sleeping for long periods of time.



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Andrew Schlesser Charlotte, NC
Question From: Mark Olsen. - February 24, 2015 - Hotel Mattress Comparison
Q. I have stayed at the Four Seasons properties in Hawaii and found the bed the most comfortable I have ever slept on. I know I can purchase the bed from the Four Seasons (Data She)., but they don't appear to sell a California King version.

My understanding is that the bed is made by Simmons, but when I contacted Simmons customer service, they weren't able to tell me what the commercially available equivalent is due to exclusive rights held by Four Seasons. Do you have any recommendations?
A.

Hi Mark,

I'm not surprised Simmons didn't give the commercial equivalent for more reasons than just the exclusive nature of the hotel's line, but because it's a tricky comparison as well...

» Read more

Hi Mark,

I'm not surprised Simmons didn't give the commercial equivalent for more reasons than just the exclusive nature of the hotel's line, but because it's a tricky comparison as well.  There are two topper options and you replied that the Plush topper is the version you were interested in.  That part is easy enough, but the coil system, not so much.  I called into the hospitality line and they weren't able to confirm the coil system in that bed from the hotel.  So that narrows it down to two beds.  The World Class Alexandria Plush or the World Class Alexandria Luxury Firm.  It will come down to testing in a showroom to determine which is the closest match but the differences between these two are noticable from the moment you sit on it.  At local stores, the name will not be Alexandria, but you can identify a similar World Class Beautyrest by its name alone.  Beautyrest Recharge World Class Plush or Beuatyrest Recharge World Class Luxury Firm.



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Andrew Schlesser Charlotte, NC
Question From: M L. - February 23, 2015 - How to Choose The Right Mattress
Q. Hi.. I have been in mattress nightmare..I have had 3 different memory foam beds in the past 2 years. I have lower back pain from a birth defect that now has arthritis. I had the tempura pedic cloud elite...too soft..still woke with pain. I then went to the Contour Elite...helped my lower back pain but now I have shoulder, hip and middle back pain..too firm.
I am a side/stomach sleeper.. I am looking at Sleepys since they are willing to sell me a bed at cost since I am beyond the 90 days to return the Elite.

I am afraid of memory foam and have slept in hotels and awake pain free.. they talked me into trying the Comfortpedic Phenom Plush 11" they haven't delivered it yet...it is on back order until friday..so of course I am researching everything.

Today I looked at the Serta I series Profile super pillow top firm and the Beautyrest World Class luxury super pillow top firm.

Which would you recommend. I found the iSeries the most comfortable but I am so concerned about the pillow tops sagging over time. And afraid the memory foam is just not for me.

Help!!!!!!
A.

Hi Michelle,

The Serta mattress you are considering has ranked higher in the customer satisfaction category.  It shows from my own experience and also with Consumer Reports giving t...

» Read more

Hi Michelle,

The Serta mattress you are considering has ranked higher in the customer satisfaction category.  It shows from my own experience and also with Consumer Reports giving the best buy to an iSeries mattress two years in a row.  If the mattress you trade out to does not sleep comfortably for you, I highly recommend seeking the adjustable bases underneath.  If you can't get comfortable on any of the beds you listed, then changing the beds position is the only route left.  Also, if you ever sleep in recliners or on couches just fine, that is a big sign that adjustable bases will improve the quality of your sleep. 



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Andrew Schlesser Charlotte, NC
Question From: Tricia Ansley. - February 22, 2015 - How to Choose The Right Mattress, Serta/Innerspring
Q. Help! Need help picking the perfect replacement mattress. Side sleeper with lower back issues. Also have hip pain at night that causes me to change sides a lot, and am a side sleeper. Looking for king-size mattress (it's only me and the cats on it!). I need to be reasonably cost-conscious, but also need to start sleeping again. I've tested a couple of the icomfort mattresses..seemed to like the firm w/a pillow top the few minutes I laid on it, but am open to your expert suggestions! Also, do you deliver to Nevada? If so, do you remove the old mattress set? Thanks!
A.

Hi Tricia,

I think i know which beds you are considering and I have a suggestion as well. From Serta, the two beds I recommend are the » Read more

Hi Tricia,

I think i know which beds you are considering and I have a suggestion as well. From Serta, the two beds I recommend are the Serta iSeries Merit Super Pillow Top and the Serta iComfort Savant.  These beds are highly rated for pressure relief and support.  I think the firm w/a pillow top you reference is actually the Merit Super Pillow Top.  The iComfort beds don't have pillow tops since they are all foam.  They look square/rectangular and are flat on top which is a characteristic of a foam mattress.

A mattress like the Merit is 16" thick with coils and a mixture of foams, including the gel memory foam, in the upholstery.  This makes it ideal for side sleeping being so thick but the all foam counterpart that is 11" thick is even better at pressure relief.  If you have sensitive pressure points, then I suggest the iComfort all foam version.  If you aren't put off by the way it feels in a showroom, it will give you the best results. 



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Andrew Schlesser Charlotte, NC
Question From: Sabrina Tirabassi . - February 21, 2015 - Beautyrest/ Innerspring
Q. Hello,
I have a Beautyrest Black label Rosalyn that I purchased in 2008. I would like to purchase another one for a different bed, but I'm told it has been discontinued. Has it been renamed? Which mattress most compares? Thank you for your help!
Sabrina Tirabassi
Boca Raton, FL
A.

Hi Sabrina,

The Beautyrest Black Rosalyn model is a Plush comfort level.  The exact same thing is not made anymore since the Rosalyn's foam layers include Latex and current models d...

» Read more

Hi Sabrina,

The Beautyrest Black Rosalyn model is a Plush comfort level.  The exact same thing is not made anymore since the Rosalyn's foam layers include Latex and current models don't have any latex.  There is a similar model that features the same amount of foam layers(thickness is the same), and the same exact coil system.  It's the Beautyrest Black Ava Plush.  The Ava Plush will feel very similar tot he Rosalyn and is what Simmons would send as a warranty replacement.



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Andrew Schlesser Charlotte, NC
Question From: Tammy Kwit. - February 20, 2015 - Beautyrest/ Innerspring
Q. Can you tell me the difference between Simmons recharge pearl river and the world class providence plush pillow top mattress? I am having a hard time trying to figure out which one would be better. I was told that the providence is the newer model for the recharge pearl River is that correct , however it does not say recharge on the mattress in the picture. Thank you
A.

Hi Tammy,

I'm not able to find the exact specs of the Pearl River model you reference.  But what I can help with is the Providence Plush Pillow Top.  The World Class line is be...

» Read more

Hi Tammy,

I'm not able to find the exact specs of the Pearl River model you reference.  But what I can help with is the Providence Plush Pillow Top.  The World Class line is being re-released in the upcoming month.  Some of the giant mattress chains like Mattress Firm have gotten the new models already.  It's still a Recharge Beautyrest World Class, only it has the new upholstery and some small nuance changes to the foam layers.  Which ever mattress you can get a better price on is the better bed as long as the comfort level(Plush Pillow Top) is the same on both mattresses.   



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Andrew Schlesser Charlotte, NC
Question From: Deborah Robb. - February 16, 2015 - Miscellaneous
Q. Just wondering what your opinion of the Comforpedic iQ beds is. We bought a Beautyrest Recharge with 13 gauge coils and even though it's a pillow top, I am feeling some pressure in my hip and shoulder. I'm thinking that the combination of air chambers and memory foam would be good for pressure and also allow for both partners to get comfortable. Thoughts?
Thanks
A.

Hi Deborah,

The IQ's are a great option, but we don't have a whole lot of feedback yet about how they work.  If you have sensitive pressure points, we do have a lot of feedback abou...

» Read more

Hi Deborah,

The IQ's are a great option, but we don't have a whole lot of feedback yet about how they work.  If you have sensitive pressure points, we do have a lot of feedback about the Comfor-Pedic models and they help a lot!  Look for one in particular, the Beautyrest Comfor-Pedic Restored Spirits.  It's a great medium soft comfort level and as a foam mattress, relieves a lot of pressure. 



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Andrew Schlesser Charlotte, NC
Question From: Lucy Rupkey. - February 14, 2015 - How to Choose The Right Mattress
Q. I purchased a Sealy Posturepedic Linton Hall Luxury Firm mattress a couple months ago. Since then I have been to the emergency room twice because my back seized up. Every day my back is sore. I tried putting a 3 in memory foam topper and a 3 in fiber topper on the bed at the same time. Didn't help. I am 56 years old, sleep on my side and have large hips. The bed seems to displace my SI joint. In a hotel I slept on a Sealy Posturepedic Celestial 120 plush with no problems. I have been sleeping on my old bed - a Sealy Posturepedic Sensation Ultra Plush Pillowtop and have no problems. What mattress would you recommend?
A.

Hi Lucy,

The difference you are experiencing between your Luxury Firm and the Plush. You want to seek out a Plush mattress and not any type of firm. Even after the padding you added,...

» Read more

Hi Lucy,

The difference you are experiencing between your Luxury Firm and the Plush. You want to seek out a Plush mattress and not any type of firm. Even after the padding you added, the coils underneath are still unyielding and causing your displacement. Any mattress that has Firm in the name is going to have much firmer coils and not solve your problem.

Plush Pillow Tops are much softer than your luxury firm comfort level now. I recommend something similar or an all foam mattress that is at least 12" thick. That will greatly increase your quality of sleep.



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Andrew Schlesser Charlotte, NC
Question From: Melissa Whitcomb. - February 14, 2015 - Hotel Mattress Comparison
Q. Do you know if the Simmons Beautyrest Felicity Recharge is considered a plush mattress? I slept in the original Felicity from years ago and it was fantastic. Then I noticed they came out with a newer version called Felicity II which was still classified as plush. The latest version seems to be called the Felicity Recharge however I can't seem to figure out if it is plush or firm. Thanks for your help!!!!
A.

Hi Melissa,

The Felicity models are mostly Plush Pillow Tops.  I've seen three in hotels I've stayed at and each one was 16" thick with the pillow top.  It's definitely not a f...

» Read more

Hi Melissa,

The Felicity models are mostly Plush Pillow Tops.  I've seen three in hotels I've stayed at and each one was 16" thick with the pillow top.  It's definitely not a firm Beautyrest of any kind.  The Firm models have rigid coils and are in general, too firm for hotel beds.  Hotels like all around comfy beds that stick in the medium to medium soft range.



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Andrew Schlesser Charlotte, NC
Question From: Marlene Cannon. - February 11, 2015 - Beautyrest/ Innerspring
Q. I am trying to decide between the Bouvet Island Recharge luxury firm comfort top bed or the Black Georgetown Recharge luxury plush bed. I have a Georgetown bed form 2 years that dips in the middle already. My contact person from Simmons said that they changed the wire guage in the Georgetowns and they are more supportive now. The Georgetown does have triple qauge 14.75 wire in their coils there is only 850 coils compared to the Bouvet Isalnd that has single 13.75 gauge wire coils but there are 1073 coils. My husband and I are both side sleepers and both of us sleep in the middle of the bed. The Georgetown does also have the diamond dust layer that regulates body temp? I've tried a memory foam bed but had to sell it because it was too hot. Which bed is better?
A.

Hi Marlene,

If you were approved for a warranty replacement, I recommend trying the same bed if you slept great on it before you indentions.   The Beautyrest Black model is a better...

» Read more

Hi Marlene,

If you were approved for a warranty replacement, I recommend trying the same bed if you slept great on it before you indentions.   The Beautyrest Black model is a better bed with the daimond dust foam and triple wound cable coils.  But my philosophy is stick with what you know works.  If you weren't comfortable from the start on your Bouvet Island, then it's a good idea to trade up.

 I also recommend getting more support underneath the mattress with either a bedframe or by adding bed bridges.  Often times we see one center leg on each slat when really each slat needs several legs.  The more support you have for the mattress, the longer it will last.



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Andrew Schlesser Charlotte, NC
Question From: Lisa Koch. - February 8, 2015 - How to Choose The Right Mattress
Q. Hi, within the last year I had cervical spinal surgery and rotator cuff surgery. I am 125 lbs. I sleep on my back and side positions. Recently purchased the Cloud Supreme with adjustable base/massager. Although my back felt great I didn't look forward going to bed. The mattress was not inviting, hard, I felt like I could not move around at night and would then inevitably would roll into my husband after about 5 hrs. he's 6ft. & 225lbs. We returned that mattress because it wasn't the right fit. They matched us up with a Beautyrest Black Evie firm pillowtop. Had it for 4 days and every morning I wake up and can't feel my shoulder and my hip and leg. Completely numb and painful. I think its too firm. We use to have the Beautyrest St. Lawrence Plush. I am very frustrated and can't find the right mattress. Any suggestions?
A.

Hi Lisa,

I think you had the right mattress the first time around.  We suggest our customers try the Tempur-Pedic's for at least 30 days before deciding to exchange it and they have...

» Read more

Hi Lisa,

I think you had the right mattress the first time around.  We suggest our customers try the Tempur-Pedic's for at least 30 days before deciding to exchange it and they have up to 120 days to decide.  Reasons like not being able to move around or the mattress not feeling inviting are qualities that are unique to foam mattresses.  Given time, your expectations can change, especially if your waking up with less aches and pains.  Given your current mattresses firmness, I think it's too soon to tell.  It will soften up a little over the next week or two.  But if you are still experiencing the numbness/soreness, you need to switch to a Plush or Plush Pillow Top mattress.  The softer coils in these comfort levels will be much easier on your pressure points(hips, shoulders, and legs) while you sleep on your side.



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Andrew Schlesser
Question From: Dawn Thornberry. - January 26, 2015 - Hotel Mattress Comparison
Q. I recently stayed at a hotel and their beds were amazing, however they only had the hospitality name for it. Could you tell me what the equivalent would be? It's a Simmons Beautyrest 360 Signature II Plush- Hospitality collection.
A.

Hi Dawn,

The Signature II Plush is an old school Beautyrest.  The coil count in a queen size is 825 which is from the 2006-2007.  It appears they still make that model for the ...

» Read more

Hi Dawn,

The Signature II Plush is an old school Beautyrest.  The coil count in a queen size is 825 which is from the 2006-2007.  It appears they still make that model for the hotels and you can buy them outright all sales final online from their webstore.  The closest thing you'll find in today's line up from retailers like us is the Beautyrest Recharge Candace Plush.   The Candace model is a little more built up with the Recharge features and AirCool foam but is also a little bit more.



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Andrew Schlesser
Question From: theresa ahlm. - January 26, 2015 - Miscellaneous
Q. Ok, so I am the one who made a grave mistake and purchased the castleton firm plush mattress and cannot sleep due to shoulder and upper back pain! OUCH!!! Anyways so went back to shopping- and looking at a Stearns and Foster Scarborough tight top plush or the brighton. I am extremely anxious only due to my last poor decision. Am I again heading the wrong direction? Also do i purchase from Macy's or Slumberland? The other which I also like is: Simmons Thompson Plush Collection- and told that will probably be the most similar to the Stearns and foster? THANK YOU!
A.

Hi Theresa,

If you are side sleeping and having issues like shoulder pain and upper back pain, I recommend a softer mattress.  If' it's too firm and you are side sleeping, the shoul...

» Read more

Hi Theresa,

If you are side sleeping and having issues like shoulder pain and upper back pain, I recommend a softer mattress.  If' it's too firm and you are side sleeping, the shoulder pain is from the coils pressing too firmly against your body.  The upper back pain is because the mattress isn't contouring enough to your hips and shoulders, thus keeping your posture unnaturally straight in a way that is uncomfortable.  The Thompson Plush is a step in the right direction.

When it comes to where to buy from, I suggest smaller stores locally run in your area.  You get better service and in many ways, better trained, more knowledgable employees there(big emphasis on better service).  In the end, you'll have to get the mattress from the store that has the one you like the best too.  Always ask about what happens in cases of Warranty claims or comfort exchanges.  The details in those policies may make all the difference.  



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Andrew Schlesser
Question From: Debbie Hershey. - January 25, 2015 - Miscellaneous
Q. Hi. I have low back problems and am looking for a new mattress. I am trying to decide between the Simmons Beauty Rest Recharge World Class Mattress River Hills Plush and the Sera I Series Merit. I am a side sleeper and both seem comfortable. The Simmons says it has Air Cool Memory Foam and Beautyrest pocketed coils. At the surface it has Air Feel foam. The Serta I Series Merit says it has Serta Comfort XC foam, Cool Action Gel and a Duet coil in coil system. The Serta feels slightly firmer but both feel good when I try them in the store. I am a side sleeper. Do you have a feeling which is better for low back issues?
A.

Hi Debbie,

The firmer feel of the iSeries Merit Plush Pillow Top is a better match if you...

» Read more

Hi Debbie,

The firmer feel of the iSeries Merit Plush Pillow Top is a better match if you are having lower back issues.  It's firmness lends to support while still having the Pillow Top pressure relief.  The Merit has some high marks out there on review sites compared to other Pillow Tops as well so it's a great mattress! 



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Andrew Schlesser

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