My husband and I purchased a Simmons mattress from Sweet Dreams Mattress in January and we have been so pleased with our restful nights. We were extremely impressed with everyone involved in our purchase and delivery from Sweet Dreams. Christy had the knowledge and helpfulness to aide in our selection of choosing the perfect mattress and the delivery men were prompt and courteous. We in fact have just purchased a second mattress from Sweet Dreams for our guest bedroom. We would recommend this company to anyone interested in finding a great mattress at a good price. Sincerely, Kista Jerkins
- Krista Jerkins
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Testimonial:My name is Johnna Long and I just wanted to take the opportunity to tell you how incredibly well I was treated via phone by Dana. She answered all of my questions and helped me navigate through your different pages and products that would fit my personal life style. I was looking at futons in particular and Dana was even able to explain why it makes sense to upgrade the mattress without making it sound like a \'sales pitch\'. It was such a relief to speak with a \'live\' person who was very patient with all of my questions and really had knowledge of the products. She is a true asset to your company. Be assured that I will tell all of my family and friends about your company and the great customer service that is offers. Sincerely, Johnna L. Long - Johnna Long
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Testimonial:Greg and Katy, Thank you so much. The guys did a fantastic job bringing the futon in. Very nice guys! - Jeff & Jamie Charlton, Mooresville, NC
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Testimonial: I wanted to say thanks for the beds we got from you,we shopped around and couldnt find better prices or friendlier service anywhere,we will definatley refer friends and family to you.Thanks again michael fanning - michael faning
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Testimonial:Greg and Katy, My wife and are the customers you shipped 5 mattresses to in TN recently, we just wanted to drop you a line and let you know how much we apperciate your service. We shopped all over the Knoxville area and your prices were the best we could find: however we would have been been willing to pay more (I can say that now that my check has cleared) for your exceptional customer service and expertise!!! It is a pleasure doing business with people who TRULY care about thier customers needs and satisfaction. Kelley and I will be sending all of our friends your way. Thank you again!!! - Tony and Kelley Williams
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Testimonial: We have purchased many beds, mattresses and furniture pieces from Sweet Dreams. At every step of the transaction, we have been treated fairly and professionally. But, the best thing about Sweet Dreams is the excellent customer service after the sale. I recommend them highly. - Patrick Hennigan
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Hi, I have a question regarding the Tempur-pedic pillows...I purchased the Symphony model. I have firbromyalgia...and suffer with a great deal of neck, head and should pain. The Tempur-pedic felt wonderful in the showroom. The first night it felt wonderful;but, there is a terrible odor to the pillow, and I am a migraine suffer...and a migraine was triggered. Is this a common complaint you have heard of?? Or do you think this pillow is defective?? I understand these are suppose to be hyper-allergenic, so should this smell be present?? I took it off the bed for a few days, and put it back on, but the smell is very acute to me... Looking forward to your response... Thank you, Rhonda D. - Rhonda D., North Providence, RI 12/06/07
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Hi Rhonda, The smell is natural for any Tempur-Pedic product. It should air out after just a day or two. If yours has continued to smell, take it back to your dealer and give them the opportunity to make it right. If you exchange it for the same pillow, the new one will have a smell for a day or two as well but it should dissapate. We have actually started carrying Tempur-Pedics in our showroom because of the great reviews and medical studies that show they really do provide restful sleep with similar contouring qualities to the Simmons Beautyrest individually pocketed coil system. All our Tempur-Pedics had a slight smell to them when we first put them out but it dissapated fairly quick. Thanks for your question! Kind regards, Greg and Katy Law www.sdmattress.com 866-799-0048 - Greg and Katy Law 12/12/07
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Which mattress would be similar to the Simmons Beautyrest World Class Regina Ultra Plush Pillowtop from a few years ago. We slept on one for a week and loved it. We are looking for a mattress real soon so please try to answer soon. Thank you - KB, MO 7/27/07
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Hello KB, We can´t go back and compare our mattresses to the Reginald, but from the model name you suggested, we can atleast off you an option in our line up that will feel soft and supportive for you. Check out our World Class Lusaka Visco Pillowtop Plush on our website at http://sdmattress.com/store/index.php?prodid=644. The Lusaka is a pillowtop with a layer of visco memory foam in the upholstery which is a dense foam and gives firm support in with the foam layers. It also features the 980 coil density coil construction which gives firm support and a high degree of motion separation. If you like, we can help you find a model equivalent to our Lusaka Pillowtop locally for you to try. Call us toll free at 866-799-0048. We are experts in comparing apples to apples and can help you find a good nights rest. Thanks for the question and let us know if we can help. Kind regards, Greg and Katy Law www.sdmattress.com 866-799-0048 - Greg and Katy Law 8/14/07
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My husband and I like the Simmons Beautyrest World Class Kinard Latex Pillowtop that we tried at a store the other day. We are opposite in our sleeping styles and after hours in the store this one seems to meet our needs. I noticed you don´t carry that one and from what I´ve heard the names change per store. What do you carry that would be the same and/or better than the one I´ve listed above? Thank you! - Anonymous, Orlando, FL 7/27/07
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Hello in Orlando, The Simmons Beautyrest World Class Kinard is actually a really popular high quality model. The World Class with a layer of the all natural talalay latex gives comfort, latex soft stress relief on pressure points, and the World Class individually pocketed coil support. Our equivalent model is called the Simmons Beautyrest World Class Monrovia Latex Pillowtop Plush on our website at http://sdmattress.com/store/index.php?prodid=650. The Monrovia will have the same coil construction and foam layers as the Kinard. Our Monrovia is available for $1,599 queen set, $1,899 king set, price includes mattress, foundation, nationwide shipping in 2-3 weeks, white glove delivery and installation, and free sales tax. Thanks for posting a question! Call us toll free at 866-799-0048 if you have need for any further information or would like to place an order. Kind regards, Greg and Katy Law www.sdmattress.com 866-799-0048 - Greg and Katy Law 8/14/07
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I am looking for a mattress for a person with severe physical disabilities.I have a Simmons Beatyrest Felicity Pillowtop mattress in king which he sleeps well in. I am looking for this mattress or its equivalent in a queen. No one seems to know around here as they say our mattress is several years old. Any other suggestions would be helpful. Thanks in advance. - Anonymous, Bay City, MI 8/14/07
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Hello in Bay City, The Felicity PT is a World Class model that, like you said, is a few years old. We have a mattress that is very similar to the Felicity, called the World Class Visco Pillowtop Plush on our website at http://sdmattress.com/store/index.php?prodid=644. The Lusaka has the same coil construction and foam layers, with the exception of an extra layer of visco memory foam in the upholstery which gives the pillowtop more durability, support, and pressure relief on hips and shoulders. The Lusaka Pillowtop plush is available for $1,299 Queen set, price includes mattress, foundation, nationwide shipping in 2-3 weeks, white glove delivery and installation, and free sales tax(except in NC and CA). Let us know if you have any more questions about the Felicity or Lusaka. You can reach us toll free at 866-799-0048 or by e-mail at info@sdmattress.com. Thanks for posting a question and let us know if we can help you with any more questions. Kind regards, Greg and Katy Law www.sdmattress.com 866-799-0048 - Greg and Katy Law 8/14/07