Free Nationwide Delivery above $699
Save Big on Mattresses & Furniture!

12 Month Special Financing,
Or No Credit Check, Easy Pay

Shipping Rates & Policies

Free delivery on Mattress purchases $699 and above!*

*(excludes clearance items)

 

Where Does Sweet Dreams Deliver?
We deliver to every zip code in the continental US.  For Hawaii, Alaska, or location only accessible by ferry, please contact us at 1-866-799-0048 to work out the extra logistics.  Additional shipping charges may apply for those areas. 

 

Mattress Delivery Options

 (Local Delivery)

  • Free on all mattress sets $699 and above. $49 for purchases below $699.
  • We have many models in stock for immediate or next day delivery.  Some mattresses may be made to order depending on stock levels and may take up to 10 days for delivery.  Please contact our sales associates for details on stock levels and delivery availability.
  • Removal of old bedding is available for $10.  We reserve the right not to remove stained, soiled, or unsanitary bedding.
  • Local delivery includes in-home delivery, unpacking, and set up in your bedroom.  Assembly or relocating of furniture, frames, or items not purchased from Sweet Dreams is not included or permitted. 

 

 (Outside of the Charlotte, NC and Surrounding areas) White Glove Long Distance

  • Free on all mattress sets $699 and above. $150 flat shipping rate on all mattress orders below $699
  • Includes in-home delivery, unpacking, and set up in your bedroom within 2-3 weeks of purchase.  Assembly of furniture, frames, or items not purchased from Sweet Dreams is not included or permitted.  Delivery up more than 2 flights of stairs or that requires additional manpower may require an additional charge by the delivery company.
  • Delivery Scheduling: Your mattress will be made to order and then shipped to a delivery agent in your area within 2 weeks from your order.  The delivery agent will then contact you within 48 business hours of receiving the merchandise to schedule a delivery.  The delivery agent typically will have a route to your area on scheduled days and may be coming from several hours away. Please be flexible in scheduling your delivery times.  In-home delivery will be within 3 weeks of your purchase.    
  • An adult must be present for delivery.
  • Old bedding Removal:  Mattress removal is free upon advanced request with all Simmons mattress deliveries.  For all other brands, removal of old bedding is $49 and must be scheduled prior to delivery by calling us toll free 1-866-799-0048.

 

Express Delivery Long Distance (Outside of the Charlotte, NC and Surrounding areas)

  • If you have express delivery needs on your mattress set, call us toll free 1-866-799-0048.
    Depending on the items you are in need of and your schedule, we may be able to accommodate you with fast delivery.  Additional costs may apply depending on the merchandise and the criteria for delivery. 

**Out of state order cancellations are subject to shipping charges after 48 hours of the freight shipping.**

Furniture Delivery Options 

(Local Delivery)

Free Curbside Delivery on all furniture purchases $699 and up.  $49 for purchases below $699 for curbside delivery.

 

White Glove Basic In-Home: $49 on orders $699 and up. $99 for purchases below $699

  • Includes up to 1/2 hour of delivery service. Your new furniture will be brought into your home, unpacked and set up in your room of choice, up to 1 flight* of stairs, and any no-tool minor assembly. Any additional arrangements are subject to charge by the delivery agent. The packaging materials will also be removed and discarded on your behalf.
  • White Glove Delivery – If furniture needs to be ordered, it will be scheduled the following day after the furniture arrives to our warehouse. (see vendor shipping estimates below for approximate lead times)  If in stock, customer will receive a phone call between 3-5pm the day before the delivery date set with your sales associate.

---OR--- 

White Glove Plus In Home Delivery: $99 on orders $699 and up. $149 for purchases below $699

  • Includes up to 1 hour of delivery service.  Plus includes most bedroom sets, bunk beds, and living room groupings. Your new furniture will be brought into your home, unpacked and set up in your room of choice, up to 2 flights of stairs, and any assembly required. The packaging materials will also be removed and discarded on your behalf.
  •  

*multiple furniture groupings or select furniture items requiring more the 1 hour subject to additional charges.

**local rates differ from out of state rates due to our staffs’ familiarity with furniture items.


(Outside of the Charlotte, NC and Surrounding areas) White Glove Long Distance
 

Curbside delivery is not available for furniture.  You must select at least the White Glove delivery option on any furniture for damage insurance during shipping.  See below for White Glove delivery rates.

  • Orders to the midwest can take up to 4-6 weeks from the time the furniture is received in the Sweet Dreams Warehouse.  Orders to the west coast can take up to 8-10 weeks to deliver from the time the furniture is received in the Sweet Dreams Warehouse.  Call 877-799-0048 for more informaion.  Furniture is ordered and received from our manufacturers within 2-6 weeks depending on the brand (see vendor shipping rates for approximate lead times below) Furniture items will then be shipped out and arrive to you within 3 weeks.  We will provide you with the Pro# (Tracking#) and website address to track your order along the way.  Dispatch from the trucking company will call you to schedule a time frame for delivery to your home.  To receive delivery from the trucking company you will need to have help available to move it from the back of the truck into your home.

White Glove Basic In-Home: $99 on orders $699 and up $199 for purchase below $699

  • Includes up to 1/2 hour of delivery service. Your new furniture will be brought into your home, unpacked and set up in your room of choice, up to 1 flight* of stairs, and any no-tool minor assembly. Any additional arrangements are subject to charge by the delivery agent. The packaging materials will also be removed and discarded on your behalf.
  • White Glove Delivery arrives in approximately 2-3 weeks in addition to the ordering schedule of the furniture manufacturer. If furniture is in stock at our warehouse, it usually ships within 48 hours. Please consult ordering schedule. Transit time is approximately 2 weeks after leaving our facility. You will receive a call from the local agent to make delivery arrangements with you about 1 week after your order has shipped from our facility. Non primary areas requiring basic service may require up to 2 additional weeks depending on routes of delivery agent.

---OR--- 

White Glove Plus In Home Delivery In-Home: $199 $249 for purchases below $699

  • Includes up to 1 hour of delivery service. Your new furniture will be brought into your home, unpacked and set up in your room of choice, up to 2 flight* of stairs, and any assembly required. Any additional arrangements are subject to charge by the delivery agent. The packaging materials will also be removed and discarded on your behalf.
  • Our White Glove Plus Service takes approximately 1-2 weeks in addition to our Manufacturer Ordering Schedule if not in stock. In Stock furniture items usually ship within 48 hours. You will receive a call from the local agent to make delivery arrangements with you about 1 week after your order has shipped from our warehouse. Non primary areas requiring basic service may require up to 2 additional weeks depending on routes of delivery agent.

White Glove Premium In-Home: $399 flat rate

  • Includes up to 3 hours of delivery service. Your new furniture will be brought into your home, unpacked and set up in your room of choice, up to 3 flight of stairs, and any assembly required. Any additional arrangements are subject to charge by the delivery agent and customer would be required to pay . The packaging materials will also be removed and discarded on your behalf.
  • Out White Glove Premium In-home Delivery Servise applies to all  Bunk Beds, Loft Beds, and Bedroom Groups and other multiple item orders as they require extra time and assembly to ensure proper delivery for our customers.
  • White Glove Delivery timing: Approximately 1-2 weeks in addition Manufacturer Ordering Schedule if not in stock. In Stock furniture items usually ship within 48 hours.You will receive a call from the local agent to make delivery arrangements with you about 1 week after your order has shipped from our facility. Non primary areas requiring basic service may require up to 2 additional weeks depending on routes of delivery agent.

 

Wood & Metal Furniture Delivery

Our nationwide White Glove delivery partners will deliver and install your furniture in your home.  Wood & metal furniture products ship in factory packaging and although every precaution is taken during the transport, damages may occur from time to time.  Our White Glove delivery partners will repair any minor nicks or issues that can be made either on the spot or redeliver at no charge.  Manufacturers defects or concealed damages beyond repair are replaced in the next route to your area at no charge to you with our White Glove service. There are no cancellations or refunds available on shipped goods.


Bedding Support and Accessories

Standard Delivery:

  • Free shipping on select pillows, sheets, bedding supports over $299. Under $299 standard UPS rates apply
  • In stock items ship via UPS ground within 24 hours of placing your order if in stock. If the item is not in stock, see our ordering schedule below for an estimated delivery time..
  • Some of our products ship directly to you from our manufacturers via Fed Ex or UPS ground, so you should expect delivery in about 5 to 10 business days. Please check individual product pages for specific shipping times.
  •  

Manufacturer Ordering Schedule

All times are approximate and apply to all furniture that needs to be ordered. Time frames below DO NOT include delivery times.

  • In stock items – usually ship with in 48 hours. Please allow for 1-2 weeks for curbside transit time and 2-3 weeks for white glove delivery and installation. Non Primary areas may take up to an additional 2 weeks depending on delivery agent routes. 
  • American Drew 3 weeks 
  • Ashley Furniture 5-6 weeks
  • Big Tree Futons 5-6 weeks
  • Brown Rodgers Dixon 3 weeks
  • Coaster Company 3-4 weeks
  • Comfortaire 3-4 weeks
  • Fashion Bed Group 3-4 weeks
  • Hillsdale Furniture 3-4 weeks
  • Homelegance Furniture 6-8 weeks
  • Lang Furniture 8 weeks
  • Lea Furniture 2-4 weeks
  • Leggett and Platt 2-4 weeks
  • New Energy Bedrooms  3 weeks
  • Progressive 3-4 weeks
  • Serta 2-3 weeks
  • Simmons 2-3 weeks
  • Southerland 3 weeks
  • Southern Textiles 1-2 weeks
  • Tempur Pedic 2-3 weeks

 

Success

    ##CONTENT##

Notice

    ##CONTENT##