Skip disability assistance statement.

Welcome to our website! As we have the ability to list over one million items on our website (our selection changes all of the time), it is not feasible for a company our size to record and playback the descriptions on every item on our website. However, if you have a disability we are here to help you. Please call our disability services phone line at 704-799-0048 during regular business hours and one of our kind and friendly personal shoppers will help you navigate through our website, help conduct advanced searches, help you choose the item you are looking for with the specifications you are seeking, read you the specifications of any item and consult with you about the products themselves. There is no charge for the help of this personal shopper for anyone with a disability. Finally, your personal shopper will explain our Privacy Policy and Terms of Service, and help you place an order if you so desire.

DELIVERY RATES


FREE delivery on mattress purchases $699 and above!
($699 subtotal before tax and delivery. Excludes clearance items, $49 standard delivery charge applies)

MATTRESS DELIVERY OPTIONS


The Dream Team
The Dream Team

We Love Our Guys & You Will Too! Exceptional Prices & Elite Service!

  • Local delivery includes in-home delivery, unpacking, and set up in your bedroom. Assembly or relocating of furniture, frames, or items not purchased from Sweet Dreams is not included or permitted without discussing with your sales associate prior to delivery. Charges may apply.

  • We reserve the right not to remove stained, soiled, or unsanitary bedding.

FURNITURE LOCAL DELIVERY OPTIONS


The Dream Team

5 Star Furniture Delivery Setup:

Your new furniture will be brought into your home, unpacked and set up in your room of choice, and any assembly required. The packaging materials will also be removed and discarded on your behalf. Many items may be prepped and assembled in our warehouse prior to delivery to inspect for any damage. Furniture orders combined with mattress purchases $699+ still subject to delivery charges.

Please report any damage on furniture at time of your delivery

NATIONWIDE DELIVERY RATES


FREE delivery on Tempur-Pedic and Beautyrest purchases $699 and above!
($699 subtotal before tax and delivery. Excludes clearance items)

MATTRESS DELIVERY OPTIONS


The Dream Team
  • Nationwide delivery includes in-home delivery, unpacking, and set up in your bedroom. Assembly or relocating of furniture, frames, or items not purchased from Sweet Dreams is not included or permitted without discussing with your sales associate prior to delivery. Charges may apply.

  • We reserve the right not to remove stained, soiled, or unsanitary bedding.

  • Delivery Scheduling Your mattress will be made to order and then shipped to a delivery agent in your area within 2-3 weeks from your order. The delivery agent will then contact you within 48 business hours of receiving the merchandise to schedule a delivery. The delivery agent typically will have a route to your area on scheduled days and may be coming from several hours away. Please be flexible in scheduling your delivery times. In-home delivery will be within 3 weeks of your purchase. Saturdays are not available to all areas, please call ahead to inquire if it is available.

  • Delivery is not available on Serta & Southerland sets under $1,999 to states not adjacent to NC. Delivery is $150 to adjacent states on Southerland and Serta sets below $1,999

NATIONWIDE FURNITURE DELIVERY OPTIONS

(Available to East Coast and select Midwestern states)


The Dream Team

*Setup/Assembly: Daybeds, Futons, Bunk Beds, Book Cases, and other furniture that require an extensive amount of time to setup may require an additional delivery charge(s)

  • Nationwide Furniture Delivery 5-6 weeks: White Glove Delivery arrives in approximately 2-3 weeks in addition to the ordering schedule of the furniture manufacturer posted below. If furniture is in stock at our warehouse, it usually ships within a week. Please consult ordering schedule. Transit time is approximately 2-3 weeks after leaving our facility. You will receive a call from the local agent to make delivery arrangements with you about 1 week after your order has shipped from our facility. Non primary areas requiring basic service may require up to 2 additional weeks depending on routes of delivery agent.

  • Insurance: Our delivery agent will make return trips to replace any damaged items until its right.

    Bedding Support and Accessories


  • Standard Delivery: All orders under $199 for frames, linens, pillows, bedding supports, and bedding accessories have a $29 flat rate UPS fee. Orders $199+ have free UPS shipping anywhere in the continental U.S.

  • All listed above items ship via UPS ground. Tracking is available upon request.

  • Some of our products ship directly to you from our manufacturers via Fed Ex or UPS ground, so you should expect delivery in about 5 to 10 business days. Please check individual product pages for specific shipping times.

Manufacturer Ordering Schedule

(Lead times to the Sweet Dreams Warehouse)


All times are approximate and apply to all furniture that needs to be ordered. Time frames below DO NOT include delivery lead times once merchandise has been received into the Sweet Dreams warehouse.

  • In stock items – Usually can be delivered within 48 hours.

    Pending Stock Status:

  • Ashley Furniture – 2-3 weeks
  • Bedgear – 1-2 weeks
  • Coaster Company – 2-3 weeks
  • Corsicana Order Saturday in time for Saturday Delivery
  • Donco Kids – 3-4 weeks
  • Fashion Bed Group – 2-4 weeks
  • Homelegance Furniture – 2-4 weeks
  • Leather Italia – 2-4 weeks
  • Leggett and Platt – 2 weeks
  • Liberty Furniture – 2-4 weeks
  • Malouf – 1-2 weeks
  • Klaussner – 4-6 weeks custom upholstery
  • Progressive – 2-3 weeks
  • Sealy Order Saturday in time for Saturday Delivery
  • Serta Order Monday in time for Saturday Delivery
  • Simmons Order Saturday in time for Saturday Delivery
  • Southerland Order Saturday in time for Thurs Delivery (4-6 weeks on custom sizes)
  • SouthCo – 1-2 weeks
  • Tempur Pedic – 1-2 weeks
  • Vaughan-Bassett – 2-4 weeks