Welcome to our website! As we have the ability to list over one million items on our website (our selection changes all of the time), it is not feasible for a company our size to record and playback the descriptions on every item on our website. However, if you are an American with a disability we are here to help you. Please call our disability services phone line at 704-799-0048 during regular business hours and one of our kind and friendly personal shoppers will help you navigate through our website, help conduct advanced searches, help you choose the item you are looking for with the specifications you are seeking, read you the specifications of any item and consult with you about the products themselves. There is no charge for the help of this personal shopper for any American with a disability. Finally, your personal shopper will explain our Privacy Policy and Terms of Service, and help you place an order if you so desire.

Your mattresses come with industry leading hassle free warranties. The only reasons for voided warranties would be if you used inadequate support in the bed frame or support system, an inadequate box spring, or if you were to get a stain on the mattress. Stains void the warranty because it is considered to be very unsanitary to have soiled mattresses next to new mattresses on the manufacturer’s trucks or in their warehouse. Manufacturers may be fined up to $1000 per piece of soiled bedding if it were found in the same area of the new mattresses.

Protect your investment and protect the quality of your breathing with our Premium Mattress Protectors. If purchased at the same time the mattress is purchased, the manufacturer (either ProtectABed or Southern Textiles) would either professionally clean your mattress or replace it on warranty if the protector failed to keep stains off the bed. The mattress protectors that we carry are comfortable, guaranteed to sleep cool or your money back, and designed to keep stains , dustmites and allergens off of the mattress. Be sure to follow the washing & drying instructions carefully.