We loved our experience here. We bought 4 mattresses, one sectional sofa and a bed. The store was able to meet our needs and delivered all of them within one week! Libra is very helpful. The two delivery guys Damian and Randy are very polite and did a fabulous job delivering and setting them up on site. Mattresses and sofa are really comfortable. Highly recommended!
Lei
3/24/2023
Thank you so much for sharing this Lei! We think you're awesome and we appreciate your business and great feedback! Enjoy your new mattresses, bed, and sectional sofa!
I had to come back and write a new review based on excellent delivery service. Preston and Ben were very polite and professional. They demonstrated the lifting action of the new bedframe and offered to come back if I needed help raising or lower the risers. Once again, I'll be back when I'm ready to purchase my living room furniture. Thanks again!
J D
3/21/2023
J D, we appreciate you and for circling back with this review for Preston and Ben!
I had a wonderful experience buying an electric recliner from Sweet Dreams Mattress & Furniture Lake Norman today. Libra was so helpful and made the process easy. Jimmy was also helpful with loading the furniture in my car. The quality of the recliner is great but the price was even better!
Rebecca Davis
3/21/2023
This is wonderful Rebecca! Thank you so much for choosing Sweet Dreams for your recliner and for your kind words for Libra and Jimmy!
Damian and Connor were here today. Excellent delivery
Stephanie Lang
3/21/2023
Awesome! Thank you Stephanie!
Arian & Todd were professional, courteous and efficient. Excellent delivery staff. Ray & Kathy Micucci
Ray Micucci
3/22/2023
Thank you Ray! Enjoy your new Lake Norman Chill mattress! We appreciate your kind words for Arian & Todd!
Andrew provided excellent customer service. I called to order additional mattresses to match some that I had bought two years ago. They immediately had my records and were able to quickly take my order and schedule delivery on the day requested. We had a great experience with them two years ago, and again just now.
Carla Neidigh
3/22/2023
Thank you Carla for sharing your experience here! We appreciate you and hope you enjoy your new Carolina Plush Mattresses!
Greg & the staff are incredibly responsive and well informed on the products they sell. Over the years, I have bought at least a dozen mattress sets from Sweet Dreams and their input on style & function has proven invaluable.
Steve Cosper
3/21/2023
We appreciate you Steve! Thank you for your continued business and this great review! Enjoy your new Game Changer Plus Adjustable Base!
We r new to NC and the service and the courtesy and politeness we received from all the employees was admired and we will be shopping at Sweet Dreams more and will highly recommend your store to anyone.Thank you
David Alvoid
3/17/2023
David, this means the world to us! We appreciate you and want to make sure you always have a great experience with our service. Thank you for recommending us to anyone in need! Enjoy your new Home Sweet Home sectional sofa!
The Delivery guys, Michael & Conner were great. There was a quality issue with the location of the locking mechanism that joins the couch pieces together. They were installed at the incorrect location. Michael & Conner were able to reposition these pieces on the underside of the couch so my couches could fit together. They have also assured me that the sales team will follow up with me on this issue. Overall, I really would like to say Sweet Dreams has great customer service. I am confident they will make it right and would have no hesitation to purchase from them in the future.
Anthony Violante
3/17/2023
Thank you Anthony for your business, this 5 star review, and for your kind words for Michael and Conner. We're excited for you to enjoy your new Bentley Sectional Sofa!
Great service Greg - have two mattresses now. Delivery today 03/14/2023 Damian and Preston were great with service an very nice.
Martha Cook
3/14/2023
Excellent! Thank you Martha! Hope Sam gets great sleep on his new Carolina Firm Mattress!
I can’t say enough good things about Todd and Ben who delivered and set up our new set. They called 30 minutes before arrival and were more than helpful. We were in and out of store within 20 minutes all because our saleswoman knew her product! I would highly recommend this store and this product!
Evan Farnsworth
3/14/2023
Evan, our team LOVES to see this great feedback, and we want you to know we appreciate your business! Enjoy your new Sweet Dreams Mattress!!
Ben and Todd were absolutely amazing! Not only did they make everything an easy transition, they also held conversations with me and made this experience a 10/10. 100% recommend Sweet Dreams and their delivery team!
Caroline Taylor
3/14/2023
Caroline, we think you're awesome! Thank you for this review for Ben and Todd! Enjoy your new sectional sofa!
Greg was very helpful with my purchase, taking extra time to look at different products and help me make up my mind! Connor and Jake went above and beyond during the delivery, even helping me set up my sound bar for the tv after putting in the tv stand! I couldn't be happier with the service from sale to delivery....😊👍
Anthony DeAngelo
3/5/2023
Excellent! Thank you Tony! It was a pleasure to meet you and once again, thank you for your service to our country!
We were in and out in about 30 minutes. The lady was very helpful and had us try multiple mattresses after we told her what we were looking for. We bought a very comfortable mattress.
Russell Farnsworth
3/7/2023
Thank you so much Russell! Love to see you had a great experience and are finding the Elation Luxury Firm Eurotop Mattress very comfortable! Enjoy!
(Translated by Google) Punctual in what was agreed (Original) Puntuales en lo acordado
Sole Torres
3/7/2023
Gracias Sole!
Great process in the store, Braden was extremely knowledgeable and helpful as we decided what mattress to purchase. Delivery with Todd and Preston was incredibly smooth. Will definitely be going back to Sweet Dreams for other furniture in the future.
Will Cavanaugh
3/9/2023
This is great Will! We appreciate you!
Everyone at sweet dreams was so helpful when I was looking for a new mattress! The delivery was fast and Preston and Todd were very polite and helpful!
kim pierce
3/8/2023
Awesome! Thank you Kim!
This was my wife's first time buying furniture at Sweet Dreams in Cornelius and was very satisfied. The delivery guys Arian and Connor were outstanding. The sales person Braden Rampersad was excellent to work with. We will definitely come back again.
John DeSmedt
3/9/2023
Love to see this John! Thank you for your business and for your kind words for Arian, Connor, and Braden!
Ben and Todd kept me up to date on their arrival time and delivered just when they said they would. Thank you!
John Bennett
2/11/2023
Thank you John! Thank you for your feedback and for purchasing your new box spring from Sweet Dreams!
My experience choosing a matress set could not have been easier or more pleasant. Ashley hosted us beautifully and Ben and Todd delivered it efficiently and politely.
Kit Piephoff-Haynes
2/12/2023
Thank you so much Kit! We hope you enjoy your new twin mattress! You have a great family and we're so glad you enjoyed your experience with Sweet Dreams! We invite you to come back and see us if we can ever be helpful to you!
What a great experience after expecting the worst, after all it is mattress shopping. From Kelsey quickly and expertly leading me to the right mattress to Ben and Jakes utmost professionalism in delivery. I wouldn't bother shopping around. Head straight to Sweet Dreams!
Steve Kays
2/13/2023
Steve, this 5 Star fires us up! Thank you for this great feedback! We appreciate you!
The ladies are super friendly and will help you find what you need even if you don’t know what you want
Erik Gorman
2/14/2023
Thank you Erik! We appreciate you sharing this and are so glad you found the Dream Team to be helpful! We're here to help!
Nice clean store with good customer information on the product.
Dale Lang
2/13/2023
Thank you Dale! We appreciate you and so glad you enjoyed your experience with Shaun and with our store! We're excited for you to enjoy your new Tempurpedic Sleep System and have many years of great sleep and Sweet Dreams!
We had the pleasure to meet Chris and Todd, whom deliver our queen mattress today. They were polite, kind and most of all very helpful. Their professionalism exceeded our expectation. Sweet Dreams are lucky to have them.
Mari Glucroft
2/13/2023
Thank you Mari! We will make sure Chris and Todd hear about your great feedback and we all hope that you love your new Sweet Dreams Mattress & Pillow! Warm Regards, The Dream Team!
Excellent service, choices, pricing and knowledgeable staff. I recommend Sweet Dreams to everyone needing furniture or bedding.
Peggy Sellers
2/15/2023
Thank you Peggy! We appreciate you very much!
Everything was 5 star
Melissa Reeves
2/15/2023
Wonderful! We think you're 5 Stars too Melissa!! Enjoy your new Favorite Power Swivel Recliners!
You guys are the best!
Jc Dwiggins
2/15/2023
Thank you JC! We appreciate you! Enjoy your new Slim leather swivel rocker recliner!
They are so great I love getting my furniture here . Good quality and overall great people!
Kasandra Borceguin
2/15/2023
Thank you Kasandra we love you getting your furniture here too:)! Thank you for your business! We hope you enjoy your new Jackson Relax sofa and chair & a half from Sweet Dreams!
Everyone was very helpful and knowledgeable. We have purchased mattresses from there before and we were happy so we came back again for our most recent purchase
Dawn Dodds
2/14/2023
Awesome! Thank you so much Dawn for shopping with us again and for your kind words! You're going to love your new Game Changer Ultimate Sleep System!
Went in for a mattress at the outlet in Mooresville. Andrew was very knowledgeable in helping us find the perfect one. The delivery guys were great...very professional. Great experience overall. We will definitely return to Sweet Dreams for any future furniture needs.
Brooke Eaton
2/18/2023
Thank you Brooke! So glad you enjoyed your experience with Andrew and the Dream Team! We're excited for you to get many nights of great sleep on your new Sweet Dreams Mattress!
Our mattress was delivered today. Arian and Jake did a great job setting everything up. They were very courteous and professional. The whole mattress buying experience was five stars.
Ramona Smith
1/30/2023
Ramona, thank you so much for your business and for complimenting Arian and Jake!
Friendly Service and seamless delivery process
Nick Gajdos
2/3/2023
Great! Thank you Nick!
I am so grateful for Sweet Dreams and team! Ashley was very informative and had a lot of patience for when I was deciding what mattress was be a good fit for me. Todd and Conner, the delivery team duo, were super courteous when introducing themselves, and entering my apartment. They did an awesome job bringing me mattress and making sure it was to my satisfaction before departing. Really, really, really looking forward to a good nights rest and many more. Thank you again. I will be shopping at Sweet Dreams again!
Echoes92881
2/3/2023
Thank you sooooooo much Echoes! I'll make sure Ashley, Todd, & Conner see this review! We appreciate you!
The in-store staff was very helpful, especially Rylee my sales associate, in helping me pick the right bedframe and mattress to accommodate the height needed for my husband's wheelchair transfers. The delivery personnel - Michael and Preston - were courteous and efficient. Everything went smoothly. I would highly recommend Sweet Dreams.
Mary Ann Barbee
2/3/2023
Thank you Mary Ann! We are so glad that we were able to accommodate that and we hope you both love the new mattress!
Preston and Jake helped me move my current mattress to a spare bedroom and adjusted the bed frame (which wasn’t done correctly on my initial move). They were courteous and cleaned up after, such nice men!!! Ashley at the showroom was attentive but not “hovering” and sincerely wanted my satisfaction with my purchase. Will definitely shop there again!
Sylvia Sweeney
2/5/2023
Thank you so much Sylvia! We'll make sure Preston, Jake, Ashley, and The Dream Team see your kind words here!
Our mattress was delivered today and it was a great experience. Michael and Conner were friendly, efficient and very helpful. They thoroughly explained everything we needed to know about our new mattress and care going forward. Ashley, our salesperson, was knowledgeable and very helpful. Thank you very much!!!
Karen Venezia
2/5/2023
Thank you Karen, this is great and we appreciate you!
Arian + Jake did a great job and made the process easy. Friendly too. Arrived on time and great communication as well. Thank you both!
Steve Boland
2/6/2023
Awesome! Thank you Steve, we appreciate you!
My husband and i walked into sweet dreams on exit 28 of I77 and Andy helped us find exactly what we wanted by listening to our experience with trouble sleeping. We didn’t feel pressured to purchase or make a decision in the moment which was so refreshing. Communication was simple, clear, and straight forward. Prices were reasonable for the product, especially given how inflated prices are everywhere else! I 100% recommend visiting for someone who is looking for their next mattress.
Justine Logan
2/10/2023
Thank you so much Justine! We are excited for you to get some great sleep on your new Lake Norman Chill Mattress and want to thank you for your business and for sharing this great feedback! We appreciate you!
Todd and Isaiah delivered mattresses to our nonprofit last Thursday. They were fabulous! Courteous, on time and professional! Thank you Sweet Dreams!
hollis faulkner
1/15/2023
Thank you Hollis! We appreciate you!
Chris and Todd are very professional and kind. They make sure the section setup to the way I wanted. I am very happy
Faye Yeh
1/16/2023
Excellent! Thank you Faye for this great review! We hope you love your new sectional sofa!
This place is the absolute best ! My mother needed a lift chair and these guys got it to us the same day !! Communication was amazing and the installers Todd and Chris were super friendly and helpful !
Dana Vieira
1/17/2023
Awesome! Thank you so much Dana and we hope your Mother loves her new chair!
Excellent customer service. Michael and Todd delivered and assembled my mirror perfectly, quickly and professionally. I will definitely return to Sweet Dreams for more purchases. Customer service there is superb!
Luanne Ellison
1/17/2023
Thank you so much Luanne! We appreciate you!
Rylee was extremely helpful on the sales floor and Preston and Connor were extremely helpful delivering the beds. Great experience overall!
Bill Thomas
1/18/2023
Outstanding! Thank you Bill, we appreciate you!
We were very pleased in our experience with Sweet Dreams. Libra, our salesperson was extremely helpful. She even helped me with changing our original order over the phone and text where I didn’t have to go back into the store. The delivery guys, Chris and Ben were also great to work with and very accommodating. Everyone we’ve talked to at Sweet Dreams has been so nice and friendly. We will definitely recommend them to anyone. Terry PS. We love our new bed, it sleeps great.
Terry Kreider
1/22/2023
We LOVE to hear this Terry and appreciate you taking the time to share your experience! Thank you for your kind words for Libra, Chris, and Ben! Enjoy your new bed and let us know if you we can ever be helpful to you.
We just had our couch delivered by Ben and Todd. They called us to let us know when they would be arriving. They were on time, polite and very professional. We appreciate it. Thanks
Laurene Stamm
1/25/2023
Thank you so Much for your business Laurene. I will make sure to share this awesome review with our guys ;)
Loved the fact that I was offered help & a tour. Fell in love with such a beautiful & comfortable couch & recliner that I had to have!!! Prompt service & delivery offered!! Repeat customer as always!! Can’t wait for it to be delivered at my convenience!!
Gary & Debbie Graham
1/25/2023
Thank you so much Debbie! This is so exciting. We appreciate you!
Loved the fact that I was offered help & a tour. Fell in love with such a beautiful & comfortable couch & recliner that I had to have!!! Prompt service & delivery offered!! Repeat customer as always!! Can’t wait for it to be delivered at my convenience!!
Gary & Debbie Graham
1/25/2023
Thank you so much Debbie! This is so exciting. We appreciate you!
Greg, was awesome. Took extra time to make sure our particular needs were met. Followed up with us to make sure we were happy! Delivery guys were awesome!! They went out if their way to make sure we were happy with our particular setup!! Made sure every thing was cleaned properly ! Way to go govSweet Dreams Staff ! I would definitely recommend this store !
Ricky Hunter
1/26/2023
Thank you Ricky! We think YOU'RE Awesome and appreciate your business!
Great place to shop for all kinds of bedding things. Great people to work with!!
carolyn jackson
1/26/2023
We appreciate you Carolyn! Thank you for your business and your kind words!
Salespeople were very patient, efficient, understanding, and knowledgeable. The young men making the delivery were superb and so polite. Thank you for helping us!
Debbie Beshears
1/28/2023
We LOVE to hear this Debbie! Thank you for your business and for sharing your experience! Come back and see us again:)
We were treated warmly from the moment we walked in the door. Katy Law, one of the owners, helped patiently navigate us through several options. We chose the Lake Norman Chill and it was just delivered today. Arian and Randy delivered the mattress, first promptly taking away the old ones. It was raining so they removed their shoes right away before entering the house out of respectful of the floors and carpet. I was impressed with that initiative.They were polite and obviously knew what they were doing. They were done setting up in about 10 minutes and explained what they did. I am very, very happy with the whole transaction from picking the mattress to it's install. I'd give them a 10 star review. THANK YOU, SWEET DREAMS!
Patti Kreins
12/31/2022
10 Stars!!! Thank you Patti!! We hope you get many years of great sleep on your new Lake Norman Chill! Thank you for your kind words for Arian and Randy! That means so much to us!
All around service was terrific!
Christopher Tabor-Gray
1/2/2023
Thank you so much Christopher! Enjoy!
Knowledge of the products friendly salespeople
Janet Noone Criollo
1/2/2023
Thank you Janet for recommending us! We appreciate you!
Libra, Preston and Mike were the 3 employees I interacted with. All 3 were willing to walk me through any questions etc. the sectional I bought was delivered and set up within 2 days. No issues whatsoever. Definitely recommend
Ryan Beske
1/3/2023
Excellent! Love to hear this Ryan and appreciate your business and taking the time to share this!
Other than Ali (or Amy, can’t remember her name) at the Denver location, everyone we worked with at Sweet Dreams was incredible. From being nice and helpful to the quality and price of the couch. Will definitely purchase from them again and will highly recommend.
Hilary Mohr
1/3/2023
Hi Hilary, thank you for your business. I hope that you and your family will love your new sectional for many years to come. I have reviewed your feedback with our team and we have discussed how we can communicate better on our end. If I can help you now or in the future, please give me a call 704-402-5557. Sincerely, Greg Law Owner
Great experience all around! Quality product and quick, professional delivery. Will definitely purchase from here again.
Chris Robillard
1/3/2023
Thank you Chris! Really appreciate your business and this great review!
Braden was a great salesperson!!! Very informative and patient with us. He showed us multiple options for bedding. We ended up with a completely new king size Tempur-pedic bed with adjustable mattress. He was not high pressured and enjoyed working with him. Preston & Conner were equally impressive with our delivery and set up. Asked how we wanted bed configured in bedroom. It was a rainy day and they were very respectable upon entering and exiting our home. They reviewed how the bed was set up and asked if everything looked okay before leaving. A positive experience overall. Will purchase any future furniture needs from Sweet Dreams.
Patricia Montgomery
1/4/2023
This is awesome! Thank you Patricia for sharing your experience and for your business!
A+ service all around! From Ashley on the sales floor to Connor on the delivery team, everyone was so helpful and made our experience wonderful. Thank you so much!
Lorilei DeSilva
1/5/2023
Thank you Lorilei! We appreciate you!
I’ve bought most of my furniture from Sweet Dreams for my new townhouse. My place is like a Sweet Dreams showroom. I can always count on things being perfect.
Al Cox
1/10/2023
Thank you Al! We are so glad that your place is a Sweet Dreams Showroom lol ;) Enjoy!
I’ve bought most of my furniture from Sweet Dreams for my new townhouse. My place is like a Sweet Dreams showroom. I can always count on things being perfect.
Al Cox
1/10/2023
Thank you Al! We are so glad that your place is a Sweet Dreams Showroom lol ;) Enjoy!
What a wonderful and efficient furniture purchasing experience! Kelsey was an excellent salesperson, helping us navigate the mattress selection to best meet our comfort needs, as well as the adjustable bases and furniture we needed. Everything about the shopping experience was easy and professional. When we called with a follow-up question later, Andrew clearly explained what we needed to know. Then there was the speedy delivery just a few days later. Will and Conner were on time, communicative, professional, competent and friendly. When it turned out that we didn’t need our old stuff hauled away after all, they even requested a refund of that fee for us. I highly recommend the Sweet Dreams Furniture and Mattress Outlet in Mooresville!
Cathy S
1/10/2023
Wonderful, thank you so much Cathy! We appreciate you!
I had come in to buy a platform storage bed/ mattress, which I did. Rylee, Mooresville store manager, helped me also choose an area rug and end tables. Due to her guidance and expertise I will continue shopping at Sweet Dreams Mattress and Furniture. 1/11/2023 Great delivery service by Chris and Todd
Jean Becktel
1/11/2023
Jean! Thank you!!! We appreciate you so much, enjoy! :)
Excellent shopping experience with regular updates and exceptional delivery.
Jill Mauser
1/3/2023
Wonderful! Thank you Jill! We appreciate you!
The delivery guys, Michael and Randy were excellent! They were a wonderful help in helpng me organize my sectional in the family room. I could of not asked for better customer service!! Will be looking forward to making more purchases for my home st Sweet Dreams.
Sonia Wilson
12/17/2022
Thank you Sonia! We really appreciate your business and for sharing this review!
The professionalism from the time I walked into the Sweet Dreams outlet store until the final delivery and set up was superb! Andrew was so helpful with my selection of an adjustable bed and mattress as well as Preston and Connor on the delivery and setup. They were all very helpful and made sure any questions or concerns I had were answered immediately. I will be recommending Sweet Dreams to my friends and family!
Bobbie Brown
12/23/2022
Thank you so much Bobbie!! We appreciate you!
My wife and I have purchased both bedding and furniture from Sweet Dreams… The entire staff from salespeople to delivery personnel and even the warehouse crew have been nothing short of outstanding…. Will highly recommend Sweet Dreams to all our friends and family!
Jim TenBrink
12/24/2022
Thank you so much Jim! We appreciate your continued business!
The whole process from start to finish was quick and easy. Will definately be shopping here in the future. The delivery team (Todd & Isaiah) was very professional and helpful. Thanks so much!
Julie Taylor
12/27/2022
Outstanding! Thank you Julie!!
Great products and great people that work here!
Bethany Ruehlmann
12/27/2022
Thank you Bethany! We appreciate your business and this great review!
Chris and Jake delivered our mattress and new bedroom set today. They were on time, called before they arrived, friendly and had excellent customer services!!
Lisa Joyce
11/8/2022
Thank you Lisa! We are so glad you enjoyed your experience and we hope to see you again soon!
Today we had a loveseat delivered. Preston and Conner did a great job delivering it and made sure it was placed where we wanted it. It looks great and it was a good experience with finding just the right sized love seat with Rylee and delivery!
Karl and Pam Koschnitzke
11/19/2022
This is wonderful to see! Thank you Karl and Pam, we appreciate you!
Everything about this experience was fantastic from the time we walked into the showroom until our new furniture was delivered. Highly recommend.
Stephanie Karpinski
12/8/2022
Thank you Stephanie, we love to hear this and we appreciate you!
Everyone there was very helpful. Delivery guys Todd and Walker were great.
P Murray
12/11/2022
Thank you! We appreciate you!
Todd and Walker delivered fast and on a Saturday.
Patrick D
12/11/2022
Thank you so much Patrick!
Greg was great and helped us with the perfect couch!
Landon Wilson
12/16/2022
Excellent! Thank you Landon!
Was in need of a new mattress and returned to Sweet Dreams Denver to purchase. I like the fact that the staff shared great information about the products, but did not try to force a sale when I wanted to sleep on my decision a couple of days. Just received my new mattress and Game Changer adjustable frame yesterday and am so glad I made this purchase! Logan and Caden were super friendly and had the bed set up in no time at all when it was time to deliver.
Lori Bouman
11/27/2022
Thank you for complimenting our sales team and Logan and Caden on our delivery team Lori! We all appreciate you and thank you for your business!
EXCELLENT SERVICE AND PRODUCTS!
Shawna Clark
11/28/2022
WE LOVE TO HEAR THIS SHAWNA! THANK YOU SO MUCH! :)
One of the best sales persons I have met. He was so helpful, not pushy at all with great attitude. The delivery persons were very nice and polite.
Ali Mohseni
11/27/2022
Thank you Ali for your business & your kind words for Ryan and our delivery crew!
This is my fourth purchase from Sweet Dreams, and I can never recommend them to friends and family enough for how great they are. The sales team is always helpful, the prices are fair, and the delivery experiences continues to be great. The most recent delivery experience with Logan and Chris was honestly one of the best for the fact that communication, great manners, and common curtsey had exceeded expectations. While they were bringing the dresser inside my home they remained holding it in the air and took turns taking off their shoes to ensure they would keep my floors clean! I will continue to use Sweet Dreams for future purchases, and recommend that you do too! :)
Summer Leigh Wrenn
11/23/2022
Summer, we are thankful for all of your business and for you taking the time to share this great feedback with us! Logan and Chris will be especially excited to see this! We wish you and your family a very Happy Thanksgiving! -Greg & Katy Law & The Dream Team
First: call Sweet Dreams. You will get someone nice and helpful who communicates well and cares that you have called. Second: get good information and advice—go to the store where the experience is very easy and you, the customer, will be respected and helped. And if you just call and want the transaction just by phone—that can happen. Third: compare prices with other stores. Quality and good prices are at Sweet Dreams. Fourth: Order up your mattress and schedule a delivery. You will get great service. They call the day before to confirm. They come on time with a phone call ahead and if you are lucky you will have Preston and Damian arrive and bring in the new bedding, unpack it and put it on the bed and take away the old.... I say Preston and Damian because they are helpful, careful and respectful—both of me and my home. Two good employees of whom Sweet Dreams can be proud. Well trained and pleasant. Thank you Sweet Dreams for a great experience. I will be back to purchase another mattress in the New Year!
Nora Shepard
11/22/2022
We LOVE this review Nora!! Thank you for sharing this great feedback here in such a fun and creative way! We appreciate you and Preston and Damiam will be stoked to see this!
Moved to NC 9 years ago, pray to find a Family Business furniture store and found you. Very glad to have become your Patron. Happy Thanksgiving and Many Blessings!
M Colindress
11/19/2022
This is beautiful! Thank you so much for sharing this with us and thank you for your business! We appreciate you!
From the salesperson to the delivery crew .. I am very please with the service and I live my new sofa!
mable phillips
11/13/2022
Thank you so much Mable!
Excellent all the way around Great customer service Awesome products
Patricia Best
11/13/2022
Thank you Patricia! We appreciate you!
High quality product, great value, quick turnaround and unbelievable service!!!! Logan and Connor went above and beyond to ensure our take down and set up was stellar!
Jeanie Cowan
11/12/2022
Fantastic! Thank you Jeanie!
Chris and Randy did an excellent job of delivering our new mattress! They called about 10 min before they arrived, were on time, took care not to track in dirt, and overall, did an excellent job!
Ritamarie Thomason
11/11/2022
This feedback is so motivating to our team to see! Thank you for your kind words for Chris and Randy! We appreciate you!
We love dealing with Greg at sweet dreams!
Larry Larry
11/11/2022
Thank you Larry, we appreciate you!
Great experience!!! Sofa had to be ordered and came in earlier than quoted! Delivery was on time and professionally arranged. Could not have asked for better service!!!
erin saine
11/10/2022
Awesome! Thank you Erin, we appreciate you!
Great sofa and delivery from Todd and Caden!
Jeremy
11/10/2022
Great! Thank you Jeremy!
Excellent sales staff that are highly knowledgeable and willing to go the extra mile to help you get exactly what you are looking for. They also have an excellent delivery service team(Ben and Michael are the best!!!) that are very courteous and extremely helpful with setting up your new furniture. I highly recommend this place!!
Tracy Brewer
11/10/2022
Outstanding! Thank you so much Tracy!
Damian and Preston did a great job delivering my new bed and frame. There were slight bumps in the road at first but the owner was able to step in an fix them immediately.
Emil Weyersberg
11/10/2022
Thank you Emil, we appreciate you and look forward to helping you and your family get great rest on your new Game Changer!
Another excellent experience with a great quality product! Best prices and even better customer service!!
Tina Bradshaw
11/9/2022
Thank you Tina! We appreciate you sharing your experience!
Michael & Caden were great! Very professional, quick and courteous. The set-up was a breeze and they answered all questions satisfactorily. Thank you, guys!
Rosemary Jesse
11/9/2022
Thank you so much Rosemary!
Really happy with the mattresses we purchased! Super helpful team and quick and easy delivery from Ben and Randy!
Morgan Sanders
11/9/2022
Outstanding! Thank you Morgan!
From the moment I walked in the door to delivery, everyone was so kind and professional. Thank you
Kim Smith
11/6/2022
We appreciate you coming into our store and we appreciate your business! Thank you!
The whole process was easy, seemless and professional. I hate that I don't need three more! Absolutely need to go to Sweet adreams if you need a mattress!
Colin Furcht
11/4/2022
Thank you Colin! Youâre awesome!
From beginning to end this was a pleasurable experience! The store personnel were helpful and professional. The delivery team was incredible. We will be back!
Kathy Nesbitt
11/4/2022
Thank you so much Kathy!
Everything from start to finish was amazing. Not pressured or rushed I got a chance to take my time on making my purchase and I also was educated on each bed That I had interest. It was a comfortable experience no matter how long it took.The sales crew was amazing and polite and assured me that I would be able to get a bed that matched my needs.The delivery crew were also very nice and professional I would definitely recommend this company
Vanne Hoskins
11/4/2022
Thank you Vanne! We are so glad that you shopped with us and we appreciate you! Enjoy!
We have had many excellent experiences buying furniture and mattresses from Sweet Dreams, and this recent purchase of a recliner loveseat was just as great! Thanks to Kelsey at the Outlet who helped me find exactly what I wanted, to Damian and Connor who helped me in the warehouse, and to Preston and Damian (again!) who did a perfect job of delivering- We appreciate you all! We recommend Sweet Dreams Mattress and Furniture to everyone we know.
Amy Thomas
11/4/2022
Thank you Amy!!! We appreciate you! We are here to serve you and hope you enjoy your new reclining loveseat!!
Nice people. Nice selection. Who really knows about the price? We think we got a fair deal. Delivery guys were awesome. Would recommend.
Adam Barish
11/2/2022
Awesome! Thank you so much for your business and for this great feedback! We appreciate you!
Sweet Dreams in Cornelius NC is unbelievably amazing. Me and my girlfriend both refuse to shop any where else. Matt and Andrew literally go above and beyond with every transaction to make sure their customer is happy and satisfied. They will also help you as much as possible if you have budget constraints. Do NOT furniture shop any where except for Sweet Dreams in Cornelius or you will regret it.
Jack beavers
10/31/2022
This is AWESOME Jack! We appreciate you and thank you for sharing this great review!
Rylee was an absolute pleasure to work with in the store. She made buying a new sectional and bedroom set a breeze. When the furniture was delivered, Logan and Todd were efficient, courteous, and extremely kind. I know furniture shopping is always stressful, but SweetDreams makes it easy and enjoyable! I would give them 6 stars if I could!
Terik Lewis
10/29/2022
Terik!!! We really appreciate you and we love that you enjoyed furniture shopping with us! Enjoy.
Everyone here was very knowledgeable and friendly with excellent service! Our delivery guys, Preston and Todd, we’re excellent at what they do and also able to answer our questions and offered suggestions that were very helpful!
Karl and Pam Koschnitzke
10/26/2022
This is wonderful to see! Thank you Karl and Pam, we appreciate you!
We love supporting a small business when we can, especially one that does so much for the community. Thank you to Libra who helped us pick out our mattress and Damiam & Caden for hauling that heavy thing of beauty up my stairs. You guys are the best!
Jennifer Peace
10/25/2022
Jennifer, thank you for your business, friendship, and for sharing your experience here! We appreciate you!
Beautiful store, wonderful staff, quick delivery and setup. Great all around experience ! Would definitely recommend.
Amy McGee
10/25/2022
Thank you Amy! Enjoy!
The Sweet Dreams team at the Mooresville (River Highway) store was very helpful and very professional. Rylee was our sales associate and she did a wonderful job showing us the various mattresses that met the criteria we had given her. She also was very accommodating and patient while our mattress "testing" proceeded. Our mattress selection was ordered and arrived within 2 weeks. The mattress delivery occurred just 2 days later. Jake and Preston (our delivery team) were very professional and courteous. They did an excellent job of communicating their arrival time and arrived right when they said they would. I wish all deliveries would go this smoothly. Thanks to Rylee, Jake and Preston. You all do a wonderful job of representing Sweet Dreams as a well run, professional and customer oriented company.
Tim Brannen
10/22/2022
Thank you so much Tim! We are so glad that you enjoyed your experience with the selection process and delivery process, we appreciate you and hope you enjoy everything!!
Preston & Tyler were FANTASTIC!!
Jackie Kurtz
10/19/2022
Thank you Jackie! We appreciate you!
Sweet Dreams has been and will be our #1 furniture store. Thank you Libra for helping us find the perfect living room set. Logan who delivered was very professional and made sure everything was set up perfectly.
Stephanie Belk
10/19/2022
Thank you for this very kind review, we appreciate you! Enjoy!
Great customer service!
Michael Charles
10/6/2022
Thank you Michael! We are glad you shopped with us and enjoyed your experience! Enjoy!
Very nice people thank you Riley and a very special thank you to Logan and Chris(delivery men) they were very polite, funny and very professional they made sure it was perfect before they left. I would recommend this place to all.
Arlene Trent
10/7/2022
Thank you so much for this king review Arlene, it was a pleasure working with you and we appreciate you! We are so glad you enjoyed delivery!
As usual, great service from the salesperson Rylee to the delivery team of Todd and Isaiah!
Rick Menditto
10/6/2022
Thank you so much Rick! It has been such a pleasure working with you and thank you for being such a great return customer, we appreciate you!
Thanks to our sales person and the delivery crew Damian and Randy. All were great !
Christine Jones
9/25/2022
Thank you so much Christine!
Sweet Dreams Mattress & Furniture Outlet is amazing. I just moved to Mooresville and needed furniture. Andrew was so friendly, patient and helpful. He helped me find the right furniture for my apartment. Damian and Randy were far and away the best delivery team I’ve ever encountered. So polite, friendly, quick and very helpful with all the questions I had due to my being in a wheelchair and making sure everything was set up correctly just the way I needed it to be.I would highly recommend this store. Especially if you have limited mobility issues they are great to work with!
Anna Rogers
9/24/2022
Thank you so much Anna! We appreciate your business and for taking the time to share your experience here!
Absolutely wonderful!!! If I could give 300 stars, I would! Great service..very professional..and "NICE"..Thank you, Logan & Jake
Maureen & Richard Steffens
9/23/2022
This review FIRES US UP! Thank you Maureen & Richard! We appreciate you!
Great experience. Libra and Katy explained several options to purchase our mattress and the reasons why. Sweet Dreams said when our mattress, pillows, and sheets should be ready to ship and when to expect delivery. Damian and Michael delivered are mattress on time, called 30 minutes before arriving, set up our bed and explained how everything worked. Again, a great experience
Scot King
9/23/2022
Really appreciate your business and taking the time to post this feedback! Thank you Scot!
Logan and Jake were extremely professional and courteous. They called ahead of time and were on time. Everything was set up and cleaned up in an efficient manner. Speaks well of the company they represent.
Rick Tower
9/23/2022
Thank you so much Rick! We appreciate you and hope you enjoy your new Game Changer!
Sweet dreams is a great company!The two guys that delivered and put together the bedroom suite did a phenomenal job! Will definitely shop here again in the future!
Kayla Lakey
9/21/2022
Thank you so much for your kind review, we appreciate your business and are glad everything went well on your delivery! Thanks for shopping with us!
We had an excellent delivery experience by Damian and Randy. Nice, quick and efficient. Thank you!
Ashley J.
9/21/2022
Thank you so much Ashley! For your business and for your kind words for Damiam and Randy!
The delivery crew was exceptional. Todd and Isaiah were prompt on time. Removed the old mattress and set up the new. They were polite, displayed excellent service. Set up nrw mattress ensuring the mattress fit properly and the lift worked properly. You are fortunate to have employees like them to care for your customers. Gayle Long
Gayle Long
9/21/2022
Thank you so much Gayle! We appreciate you and we are so glad everything went with the delivery! Enjoy.
We received our delivery on Tuesday, Sept 13, 2022. Both delivery people (Todd & Preston) we very nice and professional. They even apologized for being late, I wasn't going anywhere anyways. Was just super excited to receive my new mattress, box spring and 2 end tables.
Dawn Baker
9/16/2022
Thank you Dawn, we appreciate you and you absolutely deserved an apology for us being late, we strive for 100% on time! Thank you for your kind words for Todd & Preston!
We had a wonderful experience with Sweet Dreams--from working with Greg in the showroom to a great home delivery provided by Jake and Todd. They were courteous, neat, and very careful with the delivery and set-up of our furniture.
Doreen Brannigan
9/15/2022
Thank you so much Doreen!
Sweet Dreams is a wonderful family-owned, local business and we have always been happy with their products and service. This week, Todd and Chris delivered our new bed. They discovered a defect from the manufacturer and went back to the warehouse to get a replacement so we were still able to sleep in our new bed that night. We are happy to recommend Sweet Dreams and the entire Dream Team!
Pam Hatley
9/14/2022
Thank you so much Pam! We think the world of you, Mark and your family and appreciate your friendship and support over the years!
The crew at Sweetdreams never fails us! From start to finish our process of finding the right mattress impeccable. Back story is I had purchased a mattress from SweetDreams a few years ago to which my salesman, Ryan, helped me out to find that right fit. I was pretty satisfied with this Beautyrest mattress until I started to notice it was dipping significantly and not supporting me the way I needed. We recently swapped that out with manufacturers warranty but after sleeping on that one for a month or so it just was too soft and a different type mattress. Fast forward to this past week I had called the Denver l store and spoke to Greg about seeing if there was anything I could do about the situation. He said with their comfort guarantee they could figure out something to help us out. We went in last weekend and thanks to Greg(who I had no idea, happened to be the owner) found us the mattress of our dreams! He spent time with our family and made us feel right at home. His knowledge of this industry is unmatched and we are so thankful for everything he did for us. We were able to learn exactly how/why important sleep is and everything was just beyond our expectations. Our delivery came this Thursday and Preston and Jake did an awesome job setting everything up. We had one hiccup but they quickly resolved it and we’re so pleasant! I feel so much better about buying our mattress from a family owned business and from people who actually care about our well-being and finding the one that fits us, not just trying to make a sale. I highly recommend Sweetdreams and am so grateful for them!
Jessica Martin
9/12/2022
Thank you so much Jessica! I really enjoyed meeting you, Christian and your family! You guys are great people!
Had a wonderful experience at Sweet Dreams. Prices and service was excellent. The delivery was seamless and professional by Michael and Logan.
Betty Walsh
9/12/2022
Thank you so much Betty!
Had a great experience for the second time purchasing bed frames and mattresses from Sweet Dreams. The customer service was outstanding and the delivery crew, Logan & Mike, were the best. Professional and very well mannered. Highly recommend both locations, Mooresville & Cornelius NC
Diane Catania
9/9/2022
Thank you so much Diane! We appreciate you and your business and enjoyed working with you!!
We had a great experience with Sweet Dreams Mattress & Furniture! From knowledge and helpful Ashley on the sales team to the prompt communication from Caden and Conner on the delivery team. From now on we'll be getting all of our mattresses from Sweet Dreams!
John T Shaw -Realtor
8/27/2022
Thank you so much John! We think you and your family are great and appreciate your business!
Had an issue with a new couch we had just bought. Called sweet dreams the next day, they replaced it in two days and Conner and Todd did a great job bringing in our replacement
Darrell Humphrey
8/24/2022
Weâre sorry you had an issue with the first one, and thank you for the opportunity to make it right for you. We appreciate your business!
Chris & Todd were on time and did an excellent job delivering my couch and setting it up where I needed it. It was a large couch with a tight door and hallway to fit through but they were able to walk it in with ease. Thank you delivery team!
Kim Gottberg
8/23/2022
Awesome! Thank you Kim we appreciate you!
I purchase a Tempur-pedic mattress and floor model bed frame with a lift. Six years later the frame suddenly was not functioning or supporting properly. Sweet dreams sent their repair crew Todd & Conner who repaired it and made it good as new again for $69 - money well spent. I am truly grateful for their service and techs standing behind their products; especially a floor model! Thanks so much Sweet Dreams : )
Heather Thomasson Carnahan
8/22/2022
Thank you so much for sharing Heather! We are happy to help!
Great service. No pressure.
John Gerke
8/13/2022
Thank you John! We appreciate you!
Absolutely amazing company to do business with. If I could leave a higher review I would. I live 2.5 hours away from my Mom, who needed a mattress and box springs. She had the same one for 30 years and always woke up with back pain. I called and spoke with Greg over the phone and he made some suggestions about what would be fitting for my 80 year old mom. I immediately knew I could trust Greg when he said, "This is the same mattress that I would suggest for my mom or grandmother". Needless to say, since she has been sleeping on the new mattress for a week now, she doesn't experience any back pain. I think Denver, NC is truly blessed to have such a fantastic place to help with getting a good night's rest.
aadowns2
8/11/2022
This just made my day Anthony! Thank you for your kind words and please let us know if we can ever to be helpful to you or your Mom!
Kaitlyn was great to work with - she helped us make decisions around bedroom furniture and gave us options for colors, delivery, etc. Caden and Todd were our delivery crew and they worked fast and were super quiet! Overall our experience with Sweet Dreams was once again excellent! Thank you!
Stacie Ewing
7/29/2022
Awesome! Congratulations on your new home and thank you so much for your business and this great feedback!
Great Sales and Service! Top notch!
Eric Feimster
7/29/2022
Thank you Eric! We appreciate your business and this great feedback!
Great staff and selection, fast delivery and super helpful delivery guys.
Robert Garcia
7/31/2022
Thank you so much Robert!
Amazing delivery service by Caden and Conner! Great quality. Furniture came wrapped which I loved to avoid damage. Wonderful to work with!! Thank You!!
Suzanne Larocque
7/31/2022
Thank you so much Suzanne for your business and for your kind words for Caden and Conner!
My delivery was great. On time, very pleasant despite having to move one of the heaviest items. Very helpful with explanations. Highly recommended.
Alan Fendt
7/30/2022
Many thanks Alan!
Jake and Preston were polite, respectful and efficient...Although a bit challenging, they got the couch in the house and placed where it belongs. Good Job!!! I appreciate their work, especially in this heat!!
Pat Goshorn
7/31/2022
Thank you Pat! We appreciate you taking the time to share this about Jake and Preston's service and hard work!
Ryan was a helpful, patient and not pushy salesperson. He really makes you feel comfortable. The Delivery team was on time and very courteous. Great experience!
Michael Nestor
7/30/2022
Thank you so much Michael! I'll make sure Ryan sees your great comments here and we want you to know that we appreciate your business and this review!
Excellent delivery and salesperson was very helpful.
Michael Dixson
7/28/2022
Thank you Michael! We appreciate you!
I would highly recommend sweet dreams for any furniture or mattress needs! We bought a mattress from here and we're very happy with the service and the mattress. We came back and ended up buying a bedroom set. The delivery crew did a fantastic job bringing it up the stairs and setting it up!!
Michelle Fuoco
7/26/2022
Thank you so much Michelle! We appreciate your business and your feedback!
Todd and Preston were nice and very professional - even helped with placement of the bed. Our experience at the Cornelius location was stellar. Great group of employees you all have. Thank YOU
Jule Picot
7/26/2022
Wonderful! Thank you so much Jule!
Helpful staff and easy process. Delivery was smooth and on time.
matt hubbs
7/25/2022
Love to hear it! Thank you Matt, we appreciate you!
Our salesperson was fantastic. And delivery with Michael and Camden was seamless.
Kelly Steadman
7/20/2022
Thank you Kelly!
Awesome experience! Rylee walked us through every step of the process! Ben and Todd delivered our sleep system, set it up and showed us the ins and outs. Can't wait for bedtime!
Becky Sharar
7/15/2022
Thank you so much for your kind review Becky! We appreciate you and we are so glad that you enjoyed the whole process. Enjoy!
Preston and Conlin did a fabulous job delivering my adjustable base with a twin Xl mattress. They came well prepared with a great attitude. I would give these guys a 10 star if I could!
Damiam Hurtado
7/15/2022
Oustanding!! Thank you Damiam!
We have had an awesome experience with Sweet Dreams in Cornelius. We were looking for a sectional and found the perfect one at this location. It was a breath of fresh air not to be pressured by the person working there, Brayden. He also stayed in touch at our own pace, and we ended up buying the sectional featured in their store a day later.As far as the delivery goes: Mike and Preston were so courteous and efficient. They showed up right on time. They were extremely careful when bringing in the sectional and cautious not to hit walls or doorways. They made sure not to scratch the floors when setting it up. Once they were finished, they asked me if I needed help with the end table and coffee table in the middle and I told them no. They noticed the old couch in our playroom and asked if I needed help moving that to another room. I took them up on their offer and they carefully moved the old couch to our sunroom. Extremely well-mannered and helpful guys. I can't say enough good things about our experience. If you are looking for a piece of furniture, I highly recommend checking them out!
Lindsay Middleton
7/14/2022
This review is a breath of fresh air too Lindsay!! We really appreciate you and thank you for your business and sharing this great feedback!
A+ sales and service! Rylee did a great job helping us pick the right furniture and mattresses, and the delivery team of Conner and Randy were just as good when they set everything up! Thanks!
Paul Deutsch
7/6/2022
Thank you Paul for this very kind review! We appreciate you and your business. We hope you enjoy everything and we are so glad you had a great experience shopping with us!
Very smooth transaction once again, our delivery team of Ben and Randy were very friendly, helpful and was extremely professional
mark chipchase
7/8/2022
Thank you so much Mark! Todd, Chris, and the Dream Team appreciates you!
Libra was amazing at helping us pick a mattress and was very nice. My husband and I enjoyed speaking with her! I would recommend this place. Also when picking up our mattress, the people at the warehouse were wonderful and super helpful in placing everything in our car to ride back home safely!
Lizza Gebre
6/25/2022
Thank you so much Lizza! We will make sure Libra sees your kind words here!
Sales and delivery were excellent! Highly recommend this place :)
Angela Parraga
6/25/2022
Thank you so much Angela! We appreciate you!
Both guys were very nice and did a great job.
Nancy Blake
6/25/2022
Thank you Nancy!
Everyone from sales people to Arian and Damian who delivered my exchange mattress were terrific. I will definitely keep doing business with them and recommending them to others.
aline gaines
6/25/2022
Outstanding thank you Aline!
Great shopping experience here from the time we walked in the door right through to the delivery. Ashley delivers an amazing customer experience and treats you like family. The young men that delivered the mattresses were extremely polite, professional and on time!
Stacie Dennehy
6/22/2022
Ashley is going to love to see this! Thank you Stacie for your business and for your kind words!
We have purchased from Sweet Dreams several times over the last 11 years. We moved back to the area earlier this month and visited Ashley at the Cornelius store to stock up for the new house. We had 2 deliveries scheduled. Damian and Preston delivered the first bunch and Chris and Todd delivered the second. Both crews were excellent and wanted to ensure we were completely satisfied before we confirmed receipt of the items. The entire team of Sweet Dreams has been consistent in their excellent customer service and they will receive our future business as well!
Robin Rager
6/21/2022
Welcome back Robin!! We've missed you and Tom around here in Lake Norman! Thank you for coming back to see us, your business, and this great review!
Chris and Todd were great with the delivery. Have bought 8 beds from them over the last few yrs. Great company.
peter clinton
6/22/2022
Thank you Peter! We appreciate all of your business and this great review! We think you're awesome!
Over 20 years we have bought mattresses four times from Sweet Dreams in Mooresville. Each time was 5 star service. The recent purchase was no exception. Salesperson Kaitlyn listened to our needs and quickly showed us the kind of mattress we were looking for. Delivery persons, Todd & Conner were professional, quick & efficient.
Steve Miller
6/20/2022
Steve, we appreciate you being a 20 year friend of Sweet Dreams and thank you for all of your business! Thanks for taking the time to share your feedback and kind words for Kaitlyn, Todd, and Conner!
Todd and Conner literally went out of their way to pickup an accessory for us and did a wonderfully thorough job for us adjusting our Ultimate Game Changer platform and mattress. Thank you guys.
Terry Welch
6/20/2022
Thank you so much Terry! We appreciate you!
I truly enjoy shopping with Sweet Dreams! They really care about their customers and that is so welcome in today's world. My recent delivery was flawless, and Todd and Connor did a great job! 😁
Miriam Cotter
6/18/2022
Thank you so much Miriam!!
Everything was on time, actually Sweet Dreams held out furniture for a few months before delivery. Delivery was perfect also. The 2 gentlemen that delivered our furniture (Randy and Todd) couldn't have been more accommodating, kind and most of all professional.
Gary C. Abel
6/17/2022
Gary! Thank you for the 5 stars! I will pass on the kind words to our Cornelius Team and our Delivery Crew!
Excellent customer service from the sales person to the delivery guys.
Vicki Siragusa
6/17/2022
Vicki! Thank you for the five stars!
I recently moved to NC and needed help with mattresses for a large home. I was lucky enough to meet Ashley at the Cornelius store. She has been instrumental in guiding my purchases and ensuring a well coordinated delivery. I’ve met several of the team members at Sweet Dreams and Ashley is my go to person! She is intelligent and honest in making recommendations. I trust her advice and know that when I work with her everything will go smoothly.My last purchase was delivered by Damian and Logan. Great delivery team! They kept me informed about their arrival time, they were courteous and professional and went out of their way to make sure the new bedrooms were centered properly and looked great!Thank you for great service Sweet Dreams!
Randa Pehl
6/12/2022
Randa, thank you for taking the time to give us this great feedback! We appreciate you and will make sure Ashley, Damian and Logan are recognized for your kind words!
Sweet Dreams store in Denver is the real deal! Very impressed with the knowledge and helpfulness of store manager Ryan Husk in selecting a new mattress set, to the amazing helpful delivery gentlemen Ben and Jake. We had been looking for a mattress for over a year to replace our 15 yr old pillow top. We chose a eurotop lux firm and requested delivery a week later. The communication was top notch from showroom floor to delivery. We received notification of 2 hr window for delivery 24 hrs before, then confirmation 35 mins before and arrival on time. The guys removed our mattress set and set up new including choice of either low or high profile foundations. It was quick, easy and efficient process. We were impressed! Our new bed is very comfortable, and the firmness will take a bit to adjust to, but the bed is more than we expected. If you are shopping for a new mattress, stop in and see Ryan for a professional education on mattresses in 2022.
Darlene Bleyenberg
6/11/2022
Wow! This is so great to read and we want to thank you for sharing this!!! We appreciate you Darlene!
This purchase worked out great. Ben and Jake made the delivery very smooth.
Dan Hurst
6/9/2022
Awesome Dan!!! Thank you very much!
I purchased a new mattress and box spring from Sweet Dreams in Mooresville N.C. Had purchased from them before. Was pleased before and service was excellent. I had the same level of service as then. I got a text checking if time of arrival was good, removed the old set, placed new set . I was told what to do in regards to the new mattress. Answered my question. Ben and Jake were polite , careful in removing and placing the new set. Very pleased with them.
Barb Cramer
6/6/2022
Barb, thank you for this great review and thank you for your business! We appreciate you!
We just bought every stick of furniture we needed for a new condo at Sweet Dreams. The staff helped us select the items that fit our needs and made the selection process really easy. To top it off, they delivered and installed all the furniture for us with two incredible staff, Todd and Conner. It was all so easy and we absolutely love everything. Thanks Sweet Dreams
Carissa Brunsman
6/3/2022
Carissa!! Thank you so much for sharing this awesome review and for your business! We appreciate you and Charlie!!!
I would highly recommend them. Our sales person Kaitlyn Lancaster was wonderful! Listened to what we wanted and showed us many options. We were able to find one perfect for us since they have so many options and the pricing was so good. We had a slight issue with one of our bases with delivery. Nothing they did just a defective item. Well they made sure to have another one to us in minutes! The delivery team of Logan and Ben was professional, courteous, careful to make sure the bed was perfectly installed. We have bought 3 beds from them so I highly recommend!!!
Charles Shelley
5/25/2022
Charles, Thank you so much for this review and we are so glad you enjoyed working with Kaitlyn & our delivery guys!! We hope you enjoy all of your new items:)
Logan and Mike did an amazing job delivering and installing the new sectional sofa. The whole experience in dealing with the issue i had, and how the owners handled it, has been superb. I will be shopping there again (soon).
Ella Karch
5/10/2022
Thank you Ella for your great feedback and your business!
Went with a friend to the Mooresville location just to look around and ended up buying a couch. Fantastic service with Rylee at the store and they didn't charge extra to deliver to my apartment in Charlotte. The delivery service was exceptional by Damian and Todd. Would definitely buy from Sweet Dreams again!
James Utter
5/5/2022
Thank you so much for this awesome review James! We appreciate you! We are so glad everything went well with delivery and you enjoyed your experience with us. Enjoy!
Overall great experience! Our salesperson, Rylee, was wonderful and so helpful. Ben and Todd delivered and set everything up. They were on time, friendly and courteous. This store has quality furniture and a fabulous staff! I highly recommend Sweet Dreams!
Joellen Masiello
5/5/2022
Thank you so much for this kind review Joellen, we really appreciate your business! Enjoy!
Wonderful experience. Rylee and Katy made it super easy and even helped me with some decorating ideas. Beautiful furniture but the customer service is what makes Sweet Dreams extra special! 😀
leigh d
4/30/2022
Thank you Leigh, you are the best! We appreciate you and hope to see you again soon!
When I got to the store Greg went right to work in catering to me but not being so overbearing. He heard me say that I was tired and showed me a really good chair to relax in and allowed me to sit and really ponder on what I wanted to purchase. I ended my purchase with Riley the store manger and If can say it a thousand times I would, she’s so knowledgeable and sweet. She listened to my needs and walked me through picking out the best mattress and bed frame. I wish I could remember my delivery drivers name but man were they fast and courteous. No fast talking at this store or gimmicks. Definitely have a long time customer in me.
Raven Christian
4/26/2022
Raven, thank you so much for shopping with us and thank you even more for this extremely kind review. We loved working with you & appreciate your business! Enjoy your day!
Wow! The thought of having to go try out mattresses and knowing some salesperson was going to be pushy and try to guilt me into purchasing something I could not afford made me sick to my stomach. When I walked into Sweet Dreams in Mooresville I had the complete opposite experience. And I contribute that to Rylee Allen. I cannot say enough wonderful things about her. She was engaging, approachable, knowledgeable , kind and understanding. Rylee knows what she is talking about. She has a way of explaining details about each mattress without making you feel like you had to buy anything. I walked out of there with a new mattress and a great appreciation for Rylee! …if only every salesperson could be like her…
Jenifer Heller
4/16/2022
Jenifer,this just made our day and Rylee is smiling ear to ear! We appreciate you!
I have returned to Sweet Dreams every time I am Mattress shopping. I have always experienced knowledgeable, friendly, polite and honest service. I highly recommend this company and will continue to give them my business. Mark at the Cornelius location couldn't have been more helpful and nice. Super efficient and accommodating. Logon and Mike delivered my new mattress set. They arrived early and were both enthusiastic and friendly. They hauled off my old mattresses and box springs from upstairs, transferred a heavy Temperpedic set up the stairs and then set up my new mattress set in downstairs master suite. Big thumbs up and thanks for excellent service. I encourage everyone shopping for new bedding to stop by Sweet Dreams.
D Laczko
4/6/2022
Thank you so much Diane! We appreciate you!
The delivery guys, Michael B and Randy E were great!
Christopher Karnes
3/26/2022
Awesome thank you!!
Libra was very helpful and knows.
Desiree Utterback
3/24/2022
Wonderful!! Thank you Desiree!
We loved the quality of the furniture at sweet dreams and the delivery crew Chris and Damian were the best young men we ever encountered . They were very nice and very careful when they brought in the furniture. Sweet Dreams will always have our business.
Len Kaiser
3/22/2022
This is so great to hear Len!! Thank you!!!
Todd and Jake delivered my sofa yesterday. They were awesome. Took great care and were very friendly. Looking forward to doing business with Sweet Dreams in the future.
Gwynn Ford
3/16/2022
Thank you so much Gwynn! Please do come back and see us. We appreciate you!
Andrew was great! I was in and out with a new mattress in 10 minutes! Delivery was scheduled for a couple days later and Logan and team made it just as quick and efficient! Highly recommend!
Krista Edoff
3/3/2022
Outstanding!! Thank you so much Krista!
Andrew was very knowledgeable about all the mattress options in the store. We went in considering the Dreamcloud brand based on online reviews but after trying out multiple mattresses purchased the Lake Norman Soft which is local. There is something to be said about actually trying it out in the store. We believe we would have been disappointed if we had ordered the Dreamcloud mattress online. We haven’t taken delivery of our new set with the adjustable bed option but we are excited for Thursday.
Joanne Stammen
2/28/2022
Thank you for your feedback Joanne! We appreciate you!
Todd and Preston delivered our bed and box spring professionally and with friendly assistance. Very pleased with our purchase
Catherine Mainous
3/6/2022
Thank you Catherine, we are so glad to hear you enjoyed shopping with us. Enjoy!!
Logan and Todd were right on time, friendly, and the couch is perfect for my living room. LK
Lisa Kasprzak
2/26/2022
Awesome! Thank you!
Good all round process from ordering to delivery
Chad Jarvis
2/20/2022
Thank you Chad!
We were referred to Sweet Dreams in Cornelius by family who have made multiple purchases from the store, and we couldn't be happier with the experience from start to finish. Braden and staff assisted us and helped us find exactly what we were looking for without any pressure. Communications were great! The staff kept us informed about when our mattress arrived at the store, and every step of the way until delivery. The delivery team of Michael B and Todd H were extremely courteous, friendly and accommodating, and did a great job bringing our set up a tight stairwell. Thank you all at Sweet Dreams in Cornelius!
Lisa Doin
2/19/2022
Excellent!! Thank you so much Lisa. We appreciate your business and your kind words for Braden, Michael, Todd, and The Dream Team! Come back and see us!
Just received delivery of our two chairs and new mattress. Special thanks to Todd and Blake for being extremely punctual and setting up the bed in a very timely fashion. Great job guys. And thx to Kaitlyn in the store helping us in choosing the right mattress!
John Spain
2/17/2022
Thank you for your review, John! We are so glad you had a great experience with us. We hope to see you soon!
The whole team at Sweet Dreams are just Fantastic!!!!!!! Stephen the manager has helped us out so much and we couldn't be happier with all that he has done! When our furniture was delivered Blake and Andrew were very professional, handled everything with care and by the end made sure that I was happy with our furniture and mattress. They were very polite and gentlemen as well. I would refer this company and their team at time! Jeremy and Todd were very helpful!
Joy Gillon
2/15/2022
We really appreciate this Joy! Thank you for taking the time to post, and thank you for your business!
My wife and I received our mattress today after going through the varies options with Ally at the Denver location. It has been about 10 years since we have purchased a mattress for ourselves and Ally took the time to walk us through the pros and cons of each. Delivery was on time by Michael and Logan and both of them were very courteous. So from walking through the door at Sweet Dreams to receiving our mattress we are beyond pleased once again. Thank you goes out to the entire team on the floor and those we cant see in the warehouse and business office.Somehow I overwrote my previous review from 2 years ago. Sorry about that! Still a stellar experience.
Doug Parker
2/9/2022
Thank you for the feedback and your business Doug! Our goal is to be on time 100% of the time, but a call in advance is a must especially for delays.
Damian and Jake are very professional and courteous, great service overall ! Thank you !
glen taylor
2/5/2022
Thank you for the 5 Stars Glen and thank you for your business again!
Incredible customer service from initial purchase to delivery. Braden was great to work with in the store and Logan & Mike with the delivery team were awesome. Highly recommend the team at Sweet Dreams.
Kevin Shea
2/4/2022
Outstanding! Thank you for your business and for sharing this feedback Kevin! We appreciate you!
Todd and Damian did an excellent job with the delivery of our new mattress and removal of the old one. They were on time and very professional.
Mike F
2/1/2022
Thank you Mike! We really appreciate you!
Great job from the entire team at Sweet Dreams! Jeremy and Randy...nice work getting here in the most recent "big" snow storm. Thank you for your help. Jon & Jen
Jon Guckenberger
1/31/2022
Thank you Jon & Jen! We were excited to get your deliver to you through the Snowmeggedon!
Great delivery experience. Both Todd and Preston were extremely professional and courteous. I would highly recommend them to anyone.
Neal Shelton
1/27/2022
Thank you Neal!!
Came in on Monday to purchase my mattress with the excellent staff members that showed me the mattress I was looking for with my descriptions that I gave them. They didn't told me that my mattress when you come in Thursday and today is Thursday and my mattress is finally here things to Blake and Preston Who deliver the mattress for me and took it all the way upstairs into my room with Care at mind. I highly recommend for your next mattress or Furniture purchase to head over to Sweet Dreams Mattress and Furniture in Cornelius. They will take good care of you
TheClarenjr
1/14/2022
Thank you TheClarenjr!
Found the mattress online. Sent a message via their online chat. Got an immediate phone call. Ordered and paid for the mattress. It was delivered a day later and they hauled the old King mattress outta here!!! Great Fast and Friendly service!
Kristie Hogan
1/15/2022
Love to hear it Kristie! Thank you so much! Come back and see us...online or in person:)
Libra, Jeremy and Damien were fantastic! Couldn’t be happier!
Mary Kathryn Kidd
1/8/2022
We are so glad that you enjoyed shopping with us, thank you & enjoy!
As always the dream team was incredible. Todd & Jake have delivered for us before and the service is never anything less than the best ! Highly recommend 5 out of 5! Thank you guys so much for your hard work!
Jessica Ciccarelli
12/29/2021
Thank you Jessica! We appreciate your business.
Purchased over 2K in merchandise last week and could not be happier, as you know when it comes to Home Furnishings there are many Outlets we could choose from including online, however I was so impressed with my first experience 12 months ago that I would never think about shopping anywhere else except sweet dreams.. simply because quality knowledge & customer service still mean something from the moment you walk in all the way up until the drivers deliver to your home they have showed nothing but respect and appreciation. keep up the great work.. thank you Ryan and thank you Todd and Jake who delivered my furniture and worked safely and neatly taking their time setting everything up for us great job.. proving once again that sweet dreams is my new home for Home Furnishings..Tommy..
Tommy
1/1/2022
Tommy, this is wonderful to hear and we want you to know how much we appreciate you! Thank you for your business and these kind words! Happy New Year! -The Dream Team!
Great locally owned business. No pressure sales team. Prices less then other stores. Fast delivery!
Chris Micolucci
12/28/2021
Thank you so much for Chris! We appreciate you!
Dennis and Somchit Ann Garrity had a terrific experience finding a new mattress from Sweet Dreams in Cornelius. We were greeted at the store and shown a cross section of mattresses, both firmness and price range. I'm picky, but I found one that felt great.The delivery was especially gratifying. We were notified ahead of time, and the two-man crew showed up precisely on schedule. Thomas and Blake were careful, friendly, and considerate, as well as being efficient and quick. Yet they took time to explain how to care for our mattress, and terms of the warranty and replacement guarantee. Replacement ain't gonna happen!I am sleeping comfortably, and only got out of bed to write this review.
Somchit Ann Garrity
12/27/2021
Thank you so much Somchit Ann and Dennis for your business and for hopping out of bed to share this review! We appreciate you and are so glad you had a great experience! Enjoy!
So happy with Ali & Greg, and the delivery service guys Jeremy M. and Randy E. … the delivery was on time, they were courteous and professional.
Pam Edwards
12/22/2021
Thank you so much Pam! We appreciate you!!
Excellent customer service. I couldn't be happier. Ashley took her time with me and helped guide me to the perfect mattress. The delivery was just as promised and Thomas and Blake were professional, knowledgeable and were in and out seamlessly. I highly recommend Sweet Dreams. Nite Nite!
Cyndi Waters
12/21/2021
This is wonderful! Thank you Cyndi!
Great service. The delivery team called to say they could deliver our new mattress earlier than our scheduled time. Damian & Will were friendly, quick and efficient. Thanks guys!
Curtis Bridges
12/18/2021
Excellent! Thank you Curtis!
Excellent experience . Purchased mattresses for two beds. Sales rep was knowledgeable and very helpful.
DIANA SWINSON
12/15/2021
Thank you so much Diana!
We are extremely satisfied with the client care and service we received from all the staff with Sweet Dreams Mattress & Furniture. The show room consultants and delivery crew (Brad and Damian) were nice, helpful and patient. We recommend contacting Sweet Dreams if you are looking for a company with competitive pricing and kind staff. Thank you, Sweet Dreams :)
Audra Smith
12/14/2021
We appreciate your business and this great review Audra! Thank you!
Such a great experience! Rylee is just wonderful. She was such a great help in guiding us to pick out just the right mattress and bed for our guest room. Couldn't be more pleased. When it came time for our delivery we received a confirmation text the day before and phone call 20 minutes out the day of delivery. Brad and Damion were quick and professional. Our bed was set up in less than 30 minutes. Highly recommend this store.
Alpha Seeker
12/9/2021
Thank you so much for shopping with us and we greatly appreciate your kind review, enjoy!
Such a great experience! Rylee is just wonderful. She was such a great help in guiding us to pick out just the right mattress and bed for our guest room. Couldn't be more pleased. When it came time for our delivery we received a confirmation text the day before and phone call 20 minutes out the day of delivery. Brad and Damion were quick and professional. Our bed was set up in less than 30 minutes. Highly recommend this store.
Elaine Schaffer
12/9/2021
Thank you Elaine! We are so glad that we could help and that you enjoyed working with everyone on our team. Thanks for shopping with us!
Todd and Damian were very courteous and did Great job! Damian also came with original delivery and I do not remember the other young gentleman's name but they were both very polite and helpful!
Vicki Lawley
11/30/2021
Thank you Vicki! We are so glad you enjoyed our service!
Todd & Damian did a great job. I am very happy with my new bed.
Lisa Johnson brown
11/30/2021
We are so glad to hear it, thank you Lisa!
Chris & Todd delivered and set up my new bed! They were super nice and polite. My whole experience with Sweet Dreams has been just that. A sweet dream!
Donna Stull
11/23/2021
Donna, thank you so much for this extremely kind review. We are so glad that you have enjoyed doing business with us. Thank you!
The experience at Sweet Dreams was awesome. Braden was competent and knowledgeable about each product and gave helpful feedback.Brad and Jake were accommodating and helpful. They were able to explain and demonstrate the bed and made sure I was pleased with delivery. Definitely a store I will shop again.
Mary Mcgill
11/21/2021
We love to hear this Mary and appreciate you sharing! Thank you for your business!
We recently moved to NC, and we’re so thankful we found Sweet Dreams online! Mark helped us purchase a great mattress cloud and furniture. Brad, Jake and Logan made sure our delivery was on time and completely to our satisfaction. They were friendly, polite, respectful and also made sure they carted away all of the packing materials. Thanks guys! We’ll be ordering more furniture soon because we forgot bedroom lamps!
Patti Xavier
11/21/2021
Thank you Patti! Welcome to NC!
Blake and Todd delivered our new bed and mattress on time and assembled it very quickly. They have winning attitudes and certainly enjoy what they do. Hang on to these guys -- they're really good.
Susie Koch
11/16/2021
Thank you Susie for your business and great feedback for Blake and Todd!
Had blake and todd deliver our mattress. They were very friendly and quick!
Martin Cagle
11/15/2021
We are glad to hear it Martin!!
Second time visiting Sweet Dreams, this time their Denver store. The owner, Greg, happened to be there and helped us choose a patio set. When he heard we were waiting on our Cornelius purchase and sleeping on an air mattress, he expedited our delivery. Delivery, as before, was top notch, professional, and efficient. Todd and Thomas were punctual and worked quickly setting up the mattress and patio set. Todd even suggested a better way of arranging the patio set. As before, from the A+ sales to the A+ delivery, Sweet Dreams is one of the best locally owned businesses I’ve ever dealt with. Will be making a 3rd trip in a short while.
Jeff Tome
11/15/2021
This is so wonderful to see Jeff! Thank you so much for your business and for your kind words here! We appreciate you!
Amazing service! Micheal B. and Todd H. arrived early and everything was moved in and put together quickly with care. Definitely recommend! I for sure will be one of their repeat customers! 😊
Rasheeda Thomas
11/13/2021
Thank you so much Rasheeda! We appreciate you!
Excellent experience. Great communication all around (thanks Andy). And amazing delivery team…Todd and Jake made the seemingly impossible happen.
brett holden
11/12/2021
Thank you Brett for this super kind review. We are glad you enjoyed your experience! Thanks for shopping with us!
Todd and Jake were not only prompt and professional but also extremely careful with the handling of our new furniture. Ashley, was also knowledgeable and great to work with. The team made the entire process effortless. Thanks!
Byron Thompson
11/10/2021
Thank you Bryon for the kind words. I look forward to helping you in the future. Enjoy your new sofa. Ashley
Andrew Lancaster's help in the showroom at Mooresville was fantastic! Also, excellent service by two incredibly nice delivery guys, Tommy and Damian! I'll be back later in 2022 for my living room furniture!
Robert Sean Parker
11/11/2021
Thank you Robert for the kind review! Have a wonderful weekend!
Tommy & Damian were wonderful young men. I will definitely continue shopping with Sweet Dreams. My total experience was so awesome.
Brenda McAlister
11/10/2021
Thank you Brenda, Enjoy!!
I had two great guys, Damian and Brad, deliver and setup our new bed. They actually came about 30 minutes before i was expecting them and they went straight to work. They were very professional and had the job done in 35 minutes. Couldn't have asked for two guys who would have done a better job.
Lloyd Sain
11/6/2021
Thank you for this extremely kind review Lloyd! We appreciate you!
Ashley was super helpful getting all our furniture ordered. The delivery crew was courteous and careful in our home. Excited to enjoy our new furniture
Angie Davis
11/7/2021
Thank you so much Angie! You are appreciated here!
I am so happy that I went to Sweet Dreams for my queen size mattress and box springs. Kaitlyn has been extremely helpful with sales and delivery and the delivery by Blake and Michael H was done very well. They were very attentive with details and cared that everything was done to my expectations.
Gail Shook
11/1/2021
Thank you Gail, we are so glad you enjoyed our service! We appreciate you! Enjoy.
Ashley, Todd and Jake all exceeded our expectations with their prompt service, helpful advice and on time delivery! We will definitely use this store in the future and recommend it to our friends and family! Well done!
josette tesar
10/29/2021
That is great to hear. Have a wonderful weekend.
The delivery crew, Todd and Jake, were great! Professional, efficient, courteous
Krista Hiatt
10/29/2021
Outstanding Krista! Thank you for your business and great review! We appreciate you! Enjoy your new Tempurpedic!
The 2 young men Damion and Michael H. did a great job for us. They installed a box spring mattress. They explained all our options; took care of the billing, and left the place as neat as they found it. KEEPERS...
Daniel Long
10/29/2021
Thank you Daniel! We appreciate your business, and your great feedback for these fine young gentlemen! Come back and see us anytime you are in need of mattresses, bedding, or home furnishings!
Everything went smoothly from our purchase with Rylee to the set up of our new mattress with Todd and Jake.
Jennifer Clark
10/29/2021
Thank you Jennifer for the 5 stars! Have a great week!
Sweet Dreams is AWESOME!My wife and I needed a new bed, and man am I glad we went to Sweet Dreams. Andy (the store manager) helped us find the perfect mattress for us...and was a blast to work with in the process. The prices were super-fair, and Brad and Dom did a great job on the delivery. Can't recommend enough...would give 500 stars if I could!!!
Sloan Milliken
10/27/2021
We LOVE to see this Sloan! Thank you for the 500 Stars!!!!!
Incredible service from the sales end, incredible service from the delivery end. Came from California and found Sweet Dreams on Yelp. Would buy again. Shop with 100% confidence. Best furniture purchase I’d ever had.
Jeff Tome
10/27/2021
Welcome to NC Jeff! Thank you for choosing Sweet Dreams, and for your kind words here! It's been a pleasure to meet you and we're excited to get you all set up with your new mattresses, Game Changer Adjustables, Adirondacks, and outdoor patio furniture! We are here any time you need us and will be in touch soon.
I called and placed an order on Monday. On Wednesday Logan and Todd delivered our two mattresses and box springs. They here right on time and were great. Thanks so much!
Jennifer Holt
10/28/2021
Thank you so much for your kind review Jennifer! We are so glad everything went well. Enjoy!
Blake and Dominic are delivery rock stars! So efficient and knowledgeable. They were very respectful of our home, friendly and personable. Our dog, Audie, loved them and they were so good with him. When you're a hit with the dog, you've passed the true test. Thanks, guys!
Tracey Bumgardner
10/25/2021
Tracey! Thank you for the 5 stars! I will pass along the kudos to the guys :)
Quick delivery! They were right on time and super courteous and quick.
Dawn Cardwell
10/23/2021
Thank you Dawn! Enjoy!
I would like to Thank the staff (Mattman, Mark and Braden) on excellent experience with my recent purchase. They truly made the process enjoyable and receiving my purchase in a timely manner. I also want to Thank (Tommy & Blake) whom also did excellent job with the delivery.
Beverly Vaughn
10/23/2021
And WE would like to thank YOU Beverly! We appreciate your business and your feedback!
This was truly an awesome experience! Kaitlyn, the sales associate was extremely knowledgeable and provided me with a number of options to choose from. There were no high pressure sales tactics. My items were in stock and delivered, as scheduled by one of the most courteous and efficient delivery teams, I’ve ever encountered. Thank you Katy & Greg for having such wonderful and professional staff!
The Colberts (LKN Lake Living)
10/20/2021
We are so glad that you have enjoyed your experience with us and we appreciate you! Thank you for this extremely kind review. Enjoy!!
This is our 3rd purchase with Sweet Dreams, and we will most definitely use them again in the future. I can't say enough good things about the employees, the service, and the quality of the furniture. Rylee and Kaitlyn at the store were so helpful and knowledgeable (this was our 2nd time having Rylee help us). Just had our new mattresses delivered by Damian and Jake, they were on time, and they were so friendly and professional, and cleaned up everything after setting our beds up.Highly recommend Sweet Dreams for mattresses as well as living room furniture!
Kalyana White
10/19/2021
Kalyana! We are so happy to have you as one of our best return customers and we always enjoy working with you! We are so glad everything went well with delivery as well. Thank you so much for your business. Enjoy!!
Good selection of mattresses in the store at a fair price.Delivery was flawless. Randy and Logan were fast, efficient, and courteous.
Dan Bause
10/16/2021
Thank you Dan! We really appreciate your business and your kind words fo Randy and Logan!
Our experience was great. We bought two mattresses and the process was quick and easy. Delivery was also great. Arrived in the timeframe given and Damian and Brad did a great job removing the old stuff and putting in the new ones. Very efficient!
Jenni Porter
10/15/2021
We are so glad that you enjoyed our process from start to finish. We appreciate you & your kind review. Thanks!
The sales team at the store was knowledgeable about their products and incredibly helpful to us as we made our selections. Michael and Jake delivered our order... they were prompt, polite, and professional. Thank you! We will be repeat customers for sure!!
Kristen A. W. Senvisky
10/15/2021
Excellent! Thank you so much Kristen! We appreciate you!
Great guys very professional and caring.
Thomas DeSensi
10/13/2021
Thank you Thomas!
Great experience. From I entered the store great customer service … friendly, courteous staff, very professional, good named brand product, reasonably priced. Didn’t have to wait long for delivery and was delivered on time as promised The set up was done efficiently and their delivery team was also friendly and courteous. If you are in need of furniture or mattress sets I would recommend checking out this store first.
Diana Schloss
10/10/2021
Thank you Diana for shopping with Sweet Dreams Mattress & Furniture and for taking the time to share this review! We appreciate you!
Awesome sales staff and delivery crew.Sales: Listened to our needs and helped us decide on new furniture while not just trying to sell us something. Good quality and great prices.Delivery Crew: On time, helpful, courteous and considerate! Great job by Damian and Jeremy.
John Mort
10/9/2021
Thank you Mort for your business and for sharing your experience! Enjoy your new sectional sofa from Braxton Culler, and we look forward to delivering your Klaussner sectional soon! Appreciate you!
Michael and blake were awesome. Incredibly friendly and helpful.
karen spehar
10/9/2021
Thank you so much Karen! We appreciate you! Sweet Dreams!
Sales person and delivery guys (Blake & Michael) were great. On time and very professional
edna pospisil
10/8/2021
We are so glad to hear it, thank you Edna!
Chris and Brad were super helpful - delivered on time and very courteous
Amy Kazmierczak
10/8/2021
Thank you Amy! Enjoy your new Nectar Copper Premier Mattress! It's like sleeping on a cloud! Sweet Dreams!
In the wake of a cross-country move, where the expense was more than I imagined: The sales person worked with-in my budget. No more blow-up bed for me! Delivery was seamless, courteous and RIGHT ON TIME.Thank you!A’Drienne
A'Drienne M. Dixon
10/6/2021
Thank you A'Drienne! Enjoy your new Nectar Premier mattress from Sweet Dreams and welcome to North Carolina!
The Sweet Dreams Mattress & Furniture of Lake Norman provided two individuals to deliver our bedding. From the moment they arrived until they left, Todd and Thomas were professional and courtesy of our Home. They put the bed together and explained the various items regarding the bedding along with cleaning up all the plastic and boxes to provide a bedroom ready to be put together. I definitely will use this location again because of these two individuals.
Kelly Brower
10/5/2021
Thank you Kelly for shopping with Sweet Dreams and for complimenting our All-Star Delivery Crew Todd & Thomas! We will make sure they see your kind words here!
Had an amazing experience! We started at Cornelius with Shaun, as he was leaving the company we went to Moorseville to his wife Rylee! She was amazing & extremely helpful!! The delivery guys were truly amazing! They cared about our home and furniture while delivery, customer service was awesome!! Todd & Tommy were great & we can't thank you guys for ensuring everything was delivered and properly put together!!! Thank you!!!
Courtney Brooks
10/5/2021
Courtney! Thank you so much for your awesome review, we appreciate you and we enjoyed working with you as well!
Kaitlyn was very helpful in the store in finding the right mattress and getting the delivery arranged. Braden and Todd did a great job on the delivery and setup! On-time, professional, and conscientious about their work and customer service. Great job!
Q Armstrong
10/2/2021
Thank you for your extremely kind review! We appreciate you!
Rylee was very helpful ordering what we needed. The delivery was scheduled in two days. We received a text giving us a window for delivery. I received a call letting me know they were ahead of schedule and came shortly thereafter. Damian and Jake were extremely courteous and helpful setting up the new low profile box springs. They removed the old box springs. The delivery and set up was very efficient. It was nice working with delivery men as courteous and professional as Damian and Jake. We will certainly use Sweet Dreams in the future
Elaine Ward
10/1/2021
We are so glad to hear that you enjoyed your experience with us Elaine! Thank you for your extremely kind review. Enjoy!!
I love this store! Professional, conscientious people from the sales to the delivery folks. Brad and Damian the delivery guys were fantastic. They were friendly and courteous and earned a big thumbs up from me.
Kathryn Dean
9/30/2021
Thank you for your extremely kind review Kathryn, we appreciate you!!
Bayley was helpful and friendly!
Roberta DiMascio
9/23/2021
So good to hear Roberta! Thank you!
Overall 5 star review. Kelsey in the store was very helpful and knowledgeable about all furniture we were interested in. Delivery team Todd H and Michael B were very nice, quick and efficient. One thing was damaged in transit but they took pictures and are having another one ordered and in the meantime let me keep the slightly damaged one!
LuLaRoe Ashley ONeill
9/18/2021
Thank you LuLaRoe Ashley! We appreciate your business and thank you for your review! We will be in touch on the replacement:)
Wow!! So much to compliment! I have never used sweet dreams mattress and furniture, but I will definitely use them from now on. From the knowledge and speediness of the salesperson to the delivery and set up of everything- this was an absolutely epic experience. The guys who delivered and assembled our furniture were extremely professional, clean, courteous, and thoughtful. They truly went above and beyond. And how can I leave out the prices. Hands down the best priced!! We went everywhere before confirming that their prices beat out the competition 100%. I highly recommend sweet dreams mattress and furniture.
Dina Musser
9/17/2021
Thank you so much for your detailed, informative, & extremely kind review Dina! We appreciate you and we are happy everything went well!
Great sales people and delivery team. Thank you to Rylee Allen in sales for making my purchase seamless and fast. Thank you Damian and Todd for a quick and easy change of my mattress. Great team work all the way, will shop with Sweet Dreams again and would recommend to all my friends.
Charlie Veneziano
9/15/2021
Thank you for your extremely thoughtful and kind review Charlie! We are so glad that you enjoyed your experience and we hope you enjoy your new mattress!
We were shocked at how fast Sweet Dreams could deliver after we bought our furniture! They definitely exceed the competition and Kaitlyn was knowledgeable and helped us pick the right mattress. Just when I thought it couldn’t get better Nicky and Todd delivered! They were kind and respectful and did a wonderful job. We will only buy from Sweet Dreams from now on!
Blake Green
9/10/2021
We are happy to help Blake! Thank you for this awesome review, we appreciate you and we hope to see you soon!
From the showroom to my living room all personnel were courteous, professional, knowledgeable and on time. Nicky and Todd dod the delivery and set up flawlessly and quickly. They showed me how to charge batteries included in the chairs. I most highly recommended Sweet Dreams for your furniture and bedding needs.
Larry Arendas
9/10/2021
Thank you for this extremely kind review Larry, we appreciate you and your business! Enjoy!
Fabulous experience from start to finish. Picked out a great sectional with Rylee that was in stock and available for delivery in 2 days! Moving into an apartment and I thought I had my measurements correct on the room size, but I was off a few inches! The delivery drivers Todd and Jeremy were awesome! They had to take back the piece that didn’t fit and recommended the replacement piece which they delivered the next day. And on their first delivery trip they were early! How often does that happen? I will be a repeat customer.
Tracy Harris
9/3/2021
Tracy!! Thank you so much for this extremely kind review and for your business. We are so glad you enjoyed delivery as well. We hope to see you again soon! :)
The two delivery drivers that came to my home today were awesome. They were courteous and efficient and professional. Just wanted to say thank you Nicky and Damian. If I order furniture again I hope I get these two wonder gentleman to deliver my furniture. Awesome job guys!!
Kim Coy
9/1/2021
Thank you so much for your kind review Kim! We are so glad that you enjoyed your service form our delivery guys! We hope you enjoy your furniture as well. Have a great day!
Todd and Thomas did an awesome job on the delivery. On-time, quick. Product was great and service is fantastic. Thanks!
Boris Kokotovic
8/26/2021
Thank you Boris! Have a great weekend!
A pleasure working with this company! Telling all my friends about them!
Anastasia Morton
8/27/2021
Thank you so much Anastasia! We appreciate you and we enjoyed working with you as well. Enjoy!
I support Sweet Dreams because of their charitable community presence. However, that being said, they have quality furniture at good prices and great customer service to back it all up. My sales associate Shaun found me exactly what I was looking for and the delivery team of Thomas, Blake and Kaden were courteous and handled my furniture with care.
Jolene Handysides
8/27/2021
Thank you Jolene! We appreciate you sharing this and love being a part of this great community!
They arrived on time, were polite and efficient, and they assembled the bed quickly. It looks terrific. Thank you Thomas, Blake & Kaden!
Lisa Scher
8/27/2021
Thank you Lisa! We appreciate you!
We had an excellent experience with the Sales people and the delivery crew. Thank you Sweet Dreams!
Libby Christian
8/25/2021
Thank you Libby!! We appreciate your business.
The staff is great at Sweet Dreams and went over and beyond for the delivery.
Lauren Mock
8/21/2021
Thanks Lauren! We think youâre awesome!
We bought our first mattress from Sweet dreams when we still lived in Los Angeles and were moving to Mooresville North Carolina. Since then we have bought six or seven more mattresses. This Company is very well run at every level. They really understand what customer service means. That is some thing that has become extremely rare in this country.
Steven Bulen
8/21/2021
Thank you Steven! We appreciate the kind words! Enjoy your week!
From beginning to end of my purchase with Sweet Dreams was truly remarkable. The lady at the store who helped me pick it out was so incredibly helpful and friendly. The two gentleman Damian and Jeremy who delivered my mattress were so professional and courteous. They were right on time and had a smile on their faces the whole time. I would suggest anyone buying from Sweet Dreams to take advantage of the delivery option especially if you get these two guys delivering it. I would absolutely recommend this business to anyone I know and I will definitely be back in the future. Thank you Damian and Jeremy!
Mariah Allis
8/21/2021
Thank you Mariah! We appreciate the kind words! Enjoy your week!
Andrew the sales guy at Sweet Dreams was very helpful and honest. The delivery team Damian and Dominic we ahead of schedule and did a great job delivering my new couch and we’re very polite! Can’t wait to lounge around!
Susan Xayavongsa
8/20/2021
Thank you for the kind words! Have a great week!
The delivery team does a great job. The only reason this is a 4 start review is the massive delays in receiving the furniture. We bought a bedroom set and we received each piece in a different delivery. It took a total of 4 months to receive the full set. Todd and Thomas brought the final delivery and they did a great job.
Robert McGinnis
8/20/2021
We appreciate your patience Robert and are working diligently on getting those stock levels up! Thank you for the kind words! Have a great week!
Ryan is the salesman who helped me at the store. He was knowledgeable and super friendly! My mattress delivery was right on time and the guys were in & out in no time! I am very pleased with the service I received with Sweet Dreams.
Emily Lail
8/20/2021
Emily! Thank you for the kind words! Have a great week!
I was so thrilled with our Sweet Dream experience. The sales lady was wonderful, the delivery people were awesome and our mattress is heavenly! Would highly recommend!
Jan Freshwater
8/17/2021
Thank you so much for your awesome review Jan! We appreciate you and we are so glad you are enjoying your mattress!
With COVID buying furniture has been a much tougher experience. We had to wait months to get everything we ordered. Steve and Shaun at Sweet Dreams were great to work with and did everything they could to make us happy. We would definitely buy furniture again from Sweet Dreams in Cornelius.
GLENDA STADLER
8/14/2021
Fantastic! Thank you very much Glenda!
Very impressed with this company. They had great communication, and they delivered on time. Todd and Thomas did a great job. I will be a returning customer for sure.
Garrett Modesitt
8/13/2021
Thank you very much Garrett! Please do come back and see us when you need us! Iâll make sure Todd and Thomas see your great feedback here.
Very impressed with this company. They had great communication, and they delivered on time. Todd and Thomas did a great job. I will be a returning customer for sure.
Garrett Modesitt
8/13/2021
Thank you very much Garrett! Please do come back and see us when you need us! Iâll make sure Todd and Thomas see your great feedback here.
This is the best place ever to shop for bedroom furniture. The.owners were there and really helped us. Pricing was.good too.
lisa Liu
8/4/2021
Thank you Lisa!
I have purchased items from Sweet Dreams multiple times, and am always happy with the experience. They are friendly, communicate well, and go out of their way to make furniture shopping as easy as possible.
Lydia Murray
8/4/2021
Lydia, Thank you for continuing to be a great return customer, we appreciate you! We are so glad that you have enjoyed your experience with us as a company. Thank you for doing business with us!!
From the moment I walked into the store, I was treated with kindness and respect. Ally took great care in making sure I was confident in my choice of mattress. I bought the DreamCloud and it was delivered today by two very nice young men named Cole and Thomas. They did everything they could to make sure I was satisfied with the delivery. I can't wait to sleep on my new mattress tonight!
Beth Crumley
8/4/2021
We love to see this Beth and are super excited for you to enjoy your new DreamCloud! Your kind words for Ally, Cole, and Thomas will make their day! Thank you!
Walking into Sweet Dreams was a very pleasant experience! Jaron greeted us with so much expertise and allowed us to test almost every single bed. Answered all of our questions as well. The deliver guys, Todd & Thomas, arrived on time and we’re very professional and polite. Would definitely purchase from this place again!
Sheri Koenig
8/3/2021
Thank you so much Sheri! This is great feedback and we appreciate your business!
The rest of our couch was delivered today! Cole and Conner were fabulous and got our chaise in seamlessly! So polite and attentive! 10/10 would recommend furnishing your home with Sweet Dreams!
Rebecca Burgess
7/31/2021
Thank you very much Rebecca!! We really appreciate you!
Everything went great from sales to delivery and I love my sectional, thank you SD Mattress! I also want to shoot out to the delivery guys - Todd and Thomas. They were awesome - friendly, helpful and they got the job done in this sweltering heat, kudos to them!
Tracy Tropeano
7/31/2021
Love to hear it Tracy!! Thank you very much!!!
Whole transaction was smooth and professional , delivery team were on time clean and thorough, will definitely purchase again from Sweet Dreams
Rad Bennett
7/31/2021
Thank you Rad! We really appreciate this great feedback and your business!
Great delivery and overall experience, on time and super quick just how I like it 👍
Ricardo :/
7/31/2021
Thank you Ricardo!
Great customer experience from start to finish. Mattman was so easy to work with, and the delivery men, Todd and Thomas, were curteous, on-time and friendly throughout the assembly of our new sleep system. Thank you for your great employees!!
Kris Peebles
7/29/2021
Thank you Kris! Thank you for your kind words for Mattman, Todd, and Thomas! They are all Superheroâs on The Dream Team, and we all appreciate you!!
Everyone was very helpful! Quality of items are amazing. I would recommend this company to anyone looking for new furniture. My whole family purchases our furniture from here. Delivery time and day was earlier than I expected. Plus I was able to work directly with one of the owners.
Taylor Harris
7/29/2021
Hi Taylor! Thank you so much for doing business for us, we appreciate you. We are so glad that you enjoyed shopping with us and we hope to see you again soon!
Damian and Nicky did a great job delivering and installing out new bunk bed for the kids.
Seth Howard
7/27/2021
Thank you Seth! We appreciate your business and hope the kiddos enjoy the new bunk bed!
Purchased a sofa and loveseat from Sweet Dreams. After 2 full days of searching we walked into Sweat Dreams and in 20 minutes, purchased our set. Mark B took care of us and there was not nonsense. He gave us a great price, went over all the options for delivery and warranty, and got us on our way quickly and without stress. And it was delivered when they said it would be. Highly recommend this company.
John Locascio
7/24/2021
Thank you very much John!
Sweet Dream’s showroom had many pieces to choose from. The owner Greg (a wonderful Christian) educated us on the proper mattress to get for our bodies. We purchased 3 mattresses, 1 box spring, & a performance pillow all for a super-great price! The delivery guys, Damian & Nicky were very polite & professional! They even helped me make the bed with the bedding accessories we received from buying 2 Dream Cloud mattresses. I would definitely recommend anyone to buy their bedding and/or furniture from Sweet Dream Mattress & Furniture. Greg & his staff are very caring & want to make sure the customer is happy with their purchase.
Sarah Allen
7/24/2021
Thank you so much Sarah!! We appreciate you and wish you many many nights of great sleep on your new bed!!
Todd & Brandon were excellent! Very professional and on time!
Angelina Saake
7/23/2021
Thank you so much for sharing this Angelina! We appreciate your business!
Had an adjustable base and mattress delivered today. The guys (Todd and Branden) were very friendly and professional. They did a great job setting up the bed (making our existing bed frame work with the adjustable base). They were very accommodating, asking what height level we wanted for the bed, etc. They went over the features of the adjustable base (including the USB port locations, etc.). We were very pleased with the customer service from the sales person as well as the delivery guys.
Becky M.
7/22/2021
Becky, thank you so much for this extremely kind review! We appreciate your business and hope to see you again soon. Enjoy!!
katie and Greg were very welcoming. We are new to the place and the experience at the store was amazing. We have got great deals and the best quality here. I highly recommend this place for mattress and furniture. Delivery crew was amazing too. Thanks Todd and Brandon 😊
deepa reddy
7/21/2021
Thank you very much Deepa! Welcome to Mooresville!
Have been buying from them for years. Such a simple. laidback, process. No pushy salespeople. Delivery team ( this time Brad and Todd) were communicative with delivery time and provided excellent service.
Michael Muldoon
7/17/2021
Thank you for all of your business over the years Mike! We appreciate you!
Great experience purchasing a new mattress at the Cornelius location. Stephen was patient and super helpful answering our questions and helping us make a choice that worked for us. Todd and Alex also did a great job with the delivery and setup.
David McAlexander
7/17/2021
Wonderful! Thank you so much David!
Everything was great! Todd and Alex did a great job delivering our beautiful mattress. They were friendly and professional. Can't wait to sleep in in our new bed!
Karen Chappell
7/16/2021
Karen, thank you for your business and for sharing this review!
Purchasing a couch and chair from Sweet Dreams was such a wonderful experience! All the staff were helpful and went above and beyond to help out. Braden and Todd did a fantastic job with delivery, being so careful and cautious while bringing pieces in! Will definitely be shopping with Sweet Dreams again!
Kristin Vance
7/12/2021
Hi Kristin, thank you so much for your business and for sharinging this review! We love that you had a wonderful experience! Thank you!
Friendly knowledgeable staff and delivery was right on time!
Robert Barkley Jr
7/12/2021
Thank you Robert! We appreciate you!
Kim Kantra
7/8/2021
This is great Kim! Thank you so much for coming in to "take a look around"! We appreciate you!
The whole team is so helpful and courteous. I have bought furniture and mattresses from Sweet Dreams since the first opened in Mooresville.
Amy Schaaf
7/8/2021
Thank you Amy! We appreciate the kind words and 5 stars!
We bought our third mattress from Stephen at Sweet Dreams. Everyone there is knowledgeable about every product and guided us to the right choice. Our new Haven is exceptional. Pricing is fair and delivery was excellent. This is your go-to place, for sure.
Virginia Mackin
7/4/2021
Thank you so much Virginia!
Finally, a company that cares about the customer experience and goes out of their way to deliver top notch service.I recently moved to the area from out of state. Unfortunately, the movers could not get my adjustable base set up properly. While I did not even buy it from Sweet Dreams, I stopped in to explain the problem and they sent their installers to my house for no charge to troubleshoot the issue. When the installer determined that the plug to the motor was broken, he called the manufacturer from his personal cell phone , ordered the part and had it shipped directly to my home which, enabled me to fix it.For a business to go the extra mile like this when it really wasn't their problem, was both surprising and very much appreciated.I will definitely buy all of my beds from them in future.Thank you so much Sweet Dreams, for your kind work which has earned you a customer for life!
Joe Ford
7/3/2021
Thank you Joe for sharing this experience here! We will be sure to share your feedback with our entire Dream Team, because this is why we exist! To help and to serve others. Welcome to Lake Norman!
Amazing movers that really had to problem solve a difficult space and we were able to successfully maneuver everything we needed to safely and efficiently!! Can't thank those guys enough. Really made it easier on me.
Lynne Kushnirenko
7/4/2021
Fantastic! Thank you Lynne!
From Kaitlyn in the store to Todd and Cameron making the delivery 2 days later, I am so impressed with their service. I am sure I will be just as happy with my mattresses.
Tammy Morrison
7/3/2021
Tammy, we really appreciate you leaving this very nice review. Thank you for doing business with us and we hope to see you again soon. Thank you!!
Bought our sectional couch from sweet dreams, everything was a quick and easy process. Todd and camron delivered the sectional abs they were a pleasure to work with. Would highly recommend them!
Jen O'Hara
7/1/2021
Jen, thank you for the 5 stars! I will pass on the kudos to Todd and Camron!
Always a great experience!
Jennifer Mills
7/1/2021
Thank you Jennifer! The 5 stars and kind words mean a lot to us!
Excellent customer service. We tried grabbing 3 chairs off the floor and didn't realize one was different than the others until we got home. They were super easy to work with to fix our mistake. Highly recommended!
Stephanie MacDonald
7/1/2021
Thank you Stephanie! We appreciate the kind words and 5 stars! Have a great week!
Great service and honored online deals. Sales person wasn't to pushy. Delivery Crew was nice, fast and on time.
Aaron Etheridge
6/30/2021
Thank you Aaron for the kind words! I will pass on the kudos to our Cornelius Team and Delivery Crew! Have a great week!
Everything was on time, actually Sweet Dreams held out furniture for a few months before delivery. Delivery was perfect also
Gary C. Abel
6/29/2021
Gary! Thank you for the 5 stars! I will pass on the kind words to our Cornelius Team and our Delivery Crew!
Very customer oriented!!! All employees!!! Good work Andrew!!
Rick Ragan
6/30/2021
Rick! Thank you for the 5 stars! It means a lot to us! Have a great week!
Great place to shop. knowledgeable staff, friendly. Came the date promised, delivery team was excellent. Will definitely tell people to shop there. Thank you
Cindy Howver
6/30/2021
Thank you Cindy for the sweet review! I will pass on the kind words to our warehouse crew and River highway Team!
The purchase was extremely easy salesperson was great her name was katelyn and when delivery crew came out they were very knowledgeable of bed Todd and Brad were great!!
Karen Kennedy
6/23/2021
Hi Karen! Thank you for the kind words! I will pass the message along to our team! Enjoy your week!
Braden and Todd were so helpful and patient. Very professional and helpful. Very grateful!
Stephanie Lineberry Johnson
6/22/2021
Thank you Stephanie for the Kind words! Have a wonderful week and I will pass the message along!
Todd and Braden delivered our couch and bedroom set today! Even though we were the last stop on a long HOT day, they worked tirelessly to ensure everything was perfect. They were professional, polite, and determined to maneuver the couch a million ways to safely get it into our house! Always offer water and don’t forget to tip your dream team! They work hard!Greg and Ally helped us at the Denver store and they were phenomenal as well! Overall an incredible experience!
Becca Burgess
6/22/2021
Becca! Thank you so much for the kind words! It was our pleasure to assist you :)
As a repeat customer of Sweet Dreams, I am always beyond satisfied with their service. The sales team is wonderful and the delivery crews have been on time with each of my deliveries. Thanks, Andrew, for all of your help getting my new place furnished!
Lizzy Larsen
6/20/2021
Lizzy! I am glad we could help! Thank you for the kind words and enjoy the new place!
Kaitlyn was helpful and knowledgeable about her products! Very professional. Delivery was on time and OH SO great! They went above and beyond helpful! Thanks Dream Team!
Penny Berry
6/18/2021
Penny, thank you so much for this extremely kind review! We appreciate you!! We hope you enjoy all your new items :)
Rylee was an awesome help at the Mooresville store and was able to find us a couch that we loved! We had gone to the store Saturday and told it would be delivered the following Tuesday which was extremely fast compared to other furniture store timelines. Delivery was a breeze as well and Braden and Kevin were both awesome and friendly, and the pick-up of our old couch was nice too! Thanks all for all your help and for making this couch buying experience easy and painless! We will definitely be buying more furniture from Sweet Dreams in the future!
Kelsey Buhler
6/16/2021
Thank you so much for this very kind review Kelsey! We appreciate you doing business with us and we are glad that everything went well with delivery. We hope everything looks great in your space and that you sit comfortably! Please let us know if we can help you with anything else. Thank you!
Movers Damian & Cameron were super nice! They came on time & setup our couch fast! 10/10
LYN’S LYFE
6/9/2021
Thank you for the kind words Lyn! Have a great week!
From the show room/sales to delivery the folks at Sweet Dreams were an absolute pleasure to work with.We initially chose the wrong mattress, but the exchange process was fast, fair and incredibly easy. The delivery guys were very kind and professional (and FAST, despite our rather intimidating dogs getting in their way).I would recommend them to anyone in the market for a new mattress who values both great products and exceptional customer service.
Victoria McIlrath
6/3/2021
Victoria! I'm glad we could get you the right mattress! Enjoy :)
These guys are the best! Who knew they were so helpful with furniture as well as mattresses!? Definitely shop here. You'll be so glad you did.
Nancy Lindsey
6/1/2021
Thank you so much for this kind review Nancy! We really appreciate you!
The best furniture store experience I've ever had. Kelsey was more than helpful and got me what I wanted in no time. Definitely recommend for a stress free and fun experience when furniture shopping. Also, Mattman really is a super hero, thanks for the sleep advice!
Megan Lynch
5/31/2021
Thank you Megan! We appreciate your kind words!
Great service and great prices!
Melissa Marshall
5/30/2021
Melissa! Thank you for the great review and 5 stars! Have a wonderful Memorial Day!
Easy to order and delivery was from stock. We will order again.
Ed Browder
5/30/2021
Thank you Ed, we appreciate that! We hope to see you soon!
Jeremy was so helpful online and very responsive with my order and the two delivery guys were clean and very nice, super helpful and they had a great “can do and kind” attitude.I will definitely use Sweet Dreams again!
Stacy Whiteside Simmer
5/28/2021
Stacy! Thank you for your kind words! I hope you enjoy the mattress and have a great Memorial Day!
Perfect! I will shop here again.Great service and quality furniture.
Misty Carlen
5/27/2021
Thank you Misty! We really appreciate you!
We were very happy with our purchase and would highly recommend Sweet Dreams. Very professional from purchasing to delivery. Great company!
heidi
5/23/2021
Hi Heidi! Thank you so much for this kind review, we appreciate you!
Always a fast and painless experience with Sweet Dreams. Sales person friendly and helpful; delivery crew (Todd and Brad) were efficient and on time. Cleaned up behind themselves and worked quickly.
Anna Bonham
5/21/2021
Hi Anna! We are so glad that you enjoyed your experience and were pleased with our deliver crew, we appreciate your business and we hope to see you again soon! Enjoy!
The team at Sweet Dreams has been great to work with. They listened to what I wanted to accomplish and asked the right questions to best understand my needs. The delivery team called ahead to let me know they were actually running ahead of schedule, were courteous and professional, and took the time to assemble placing the bedroom pieces to my liking. They did not wrap up or suggest leaving until the knew I was satisfied.
B Mc
5/21/2021
Excellent! Thank you so much B Mc!
Good selection, excellent customer service, so glad my neighbor shared her experience with me.
Laura Armstrong
5/21/2021
Thank you Laura!
From shopping to purchase and to delivery of my dining table and other smaller furniture, I could not have asked for a better experience! Everyone I worked with was so incredibly kind and helpful. They truly go above and beyond to help their customers every step of the way. I will recommend Sweet Dreams every chance I get. Already looking forward to purchasing more furniture in the future.
Kathryn Nulty
5/19/2021
Hi Kathryn! We love that you had such a great experience shopping with us and we appreciate your business. We hope to see you soon and we hope you enjoy all your new furniture items!!
Excellent service, awesome mattress! We buy all our mattresses from Sweet Dreams.
Margaret Mueterthies
5/16/2021
Hi Margaret!! Thank you so much for all your business over the years! We appreciate you!!
Katy has been amazing to work with while furnishing our new house! She helped us find the right pieces to fit our space, gave us options and made the process extremely easy. I highly recommend Sweet Dreams!!
Lauren Owens
5/13/2021
We're HUGE Owens fans around here! Thank you Lauren, JR, and the kids for your business and for being such great people!
The sales women were knowledgeable and friendly. The delivery guys, Todd and Nicky were polite and efficient. It’s been a great experience and I’ll likely purchase from here again soon.
Courtney Jones
5/11/2021
Thanks so much for your kind review Courtney! We appreciate you and hope to see you again. Enjoy!
They've taken Mattress and Furniture shopping to a whole new level. Great experience! Todd and Carson are awesome in the setup.
David Stanaland
5/8/2021
We love to read this David! Thank you so much!!
From purchase to delivery exceptional service. Todd and Nicky delivered my mattress on time and they were courteous and helpful. Love this store!!
Kaye Allen
5/6/2021
Thank you so much for you extremely kind review Kaye! We appreciate you shopping with us. Hope to see you again soon!
The guys are great! They even helped me move my bed and bureau over.
Beverly Beyer
5/6/2021
Hi Beverly! Thank you for the kind words! We are always happy to help you!
Greg was wonderful showing me around, asking me what I was looking for. I will be coming back to their store.
Fannie Reep
5/4/2021
Thank you so much Fannie! We appreciate your business! Thank you for sharing this review!
Great customer service and on time! Love the new mattress.
Kristina Greenwald
5/4/2021
Awesome! Thank you Kristina!
Great options for any home owner!
Terry Adams
5/2/2021
Hi Terry! Thanks for the 5 star review!
Very few businesses offer the high level of customer service that Sweet Dreams does. There are lots of places that sell mattresses, but Sweet Dream’s courtesy and attentiveness set them apart. Under promising and over delivering. Eight years ago we scraped together the money to buy one low-priced mattress from them. They treated us so well. It was our pleasure to buy three queen mattresses from them this time. They’re still the same - lovely.
Jennifer Stanford
5/2/2021
Hi Jennifer, we enjoyed meeting you and your family right when you moved to town 8 years ago! You all are great people! So happy to read that youâve enjoyed your shopping experiences with us! Thank you for your business and for sharing this review! -Greg
My sales person Rhylee Was very knowledgeable in designing my space. The delivery crew Alex and Randy Were very conscientious, respectful and friendly.My daughter had a delivery to her 3rd floor apartment today also and her delivery crew was great. Cole and Carson smiled as they carried the Furniture up all those steps. I would strongly would recommend Sweet Dreams Mattress and Furniture. You’ll love the quality and staff!
Susan Stevens
5/2/2021
Thank you so much for your wonderful review Susan! We appreciate you!!! We hope you enjoy all of your new items :)
Wonderful, friendly staff and great selection of furniture. We have purchased many items from the Cornelius store, including beds, mattresses, and living room furniture. I really appreciated their caring attitude and follow through with everything. Our delivery "Dream Team" of Kevin 3R and Jeff, were so helpful, efficient and made the delivery a breeze. Highly recommend!
Deborah Rogers
4/30/2021
Thank you so much Deborah!
Kelsey was very helpful with our purchase of a mattress and box spring. The delivery was on time and professional. This was our 2nd 5 star purchase there.
Susan Hardin
4/30/2021
Susan! Thank you for the super kind words! I will pass this on to Kelsey for doing a great job!
My sister needed a new recliner. Sweet Dreams made it easy!
Ellen Huffman
4/29/2021
Awesome! Thank you Ellen!
Though arrival of the furniture was twice delayed, Kasey kept me up-to-date. Brad and Alex, who delivered the chest of drawers, were on time, courteous, and careful. The chest is exactly as described, and Sweet Dreams saved me hundreds of dollars.
Stella Troup
4/24/2021
Hi Stella, Thank you so much for your kind review & we are so glad we could help!
The salesperson should have recommended a 3 inch box spring because the mattress is so thick. I got the 9 inch box springs, and my bed is REALLY high up. Good thing I am tall!
Judith Morrow
4/20/2021
Hi Judith, being tall certainly has its advantages, but you shouldn't have to high jump to get into bed:) I'll have your salesperson reach out to you today to see if you would like us to swap your 9" foundation for the 5" or 4" low profile foundation. Thank you for your business! Greg Law, Owner
Jeff and Brad were on time and very polite. I look forward to services with this company in the future.
Sabrina
4/7/2021
Thank you Sabrina! We will pass on the kind words to Jeff and Brad! Have a great week!
Kaitlyn from the Mooresville store helped us locate the desk and Shaun at Cornelius store coordinated an awesome sales job and scheduling delivery service. The 2 ypu g men that delivered the desk were ahead of schedule and very easy to work with.
Cheryl Baker
4/6/2021
Thank you so much for your review Cheryl, we appreciate it!
Helpful staff listen good to our needs and came with a good solution no tricks just good and helpful sales and we met Mattman that told us all how to improve our sleep
Benny Vink
4/7/2021
Thank you Benny for the kind words! I will show Mattman this so he knows how helpful he was :)
Rylee at Sweet Dreams Mooresville was patient and attentive to our needs. She recommended different mattresses and enabled us to understand effectively the differences. She is very knowledgeable. The staff is not pushy as you might think would be in a national chain store.Braden and Todd delivered our new Nectar Copper today and were quick and efficient and pleasant in taking our old mattress out and setting up the new one.
Chris Phillips
4/5/2021
Thank you so much for your review Chris! We really appreciate it. We hope you enjoy your new mattress!
Love my new Sweet Dreams mattress! Katy was so helpful in taking my likes and needs into consideration and pointing out 2 beds rhat might fit the bill--which they totally did. My new mattress arrived 3 days later and in just q couple of minutes was swapped out for my old one. Aaahhhh 😊
Linda Morris
4/2/2021
Thank you so much Linda! We are so happy that we could help you find something to your liking. Please let us know if you need anything else!
Rylee Allen was very knowledgeable, not pushy to work with, and gives ‘sales’ a new meaning. She listened to our wants and needs, made recommendations, and patiently treated us with Southern hospitality! We found a higher quality sectional for our budget!!! Will return for future purchases and highly recommend!
Chris Beck
4/3/2021
Thank you so much for your review Chris! This means a lot to us, thanks for shopping with us!
We've been buying from Sweet Dreams for years. Great family business, they take care of their customers. The staff is very friendly and helpful and I was extremely pleased with the young men that delivered my furniture! On time, polite and professional.
Margaret Freeman
4/3/2021
Margaret! Thank you for the kind words! We appreciate you!
Greg has been amazing to work with through several delays and even freight damage. Go to Sweet dreams to get your furniture they are Awesome!
Kyle Hall
4/2/2021
Thank you Kyle! We appreciate you and are committed to keeping in touch every step of the way. Thank you for understanding the challenges in freight especially these days, and that we are working hard to help you in every way.
Sweet Dreams has been our go to mattress store since they have openedThey are a well run professional and courteous company from the owners to the delivery teamsBill Flannery
Lillian Ferdinands
4/1/2021
Thank you very much Bill and Lillian! That means alot to us! If we can ever be helpful to you, please let us know.
This is the best place to buy your living room furniture and bedroom furniture. We have brought both from us in the past and just brought a brand new mattress from them.They are awesome people. They will always have our business.Thank You
darleen nelson
4/1/2021
Thank you Darleen! We appreciate your kind words! Enjoy your new mattress!
Delivery was earlier what they had scheduled so that worked perfect for me. Real nice quick and orginazed. Really good service.
Victor M. Ortiz III
3/30/2021
Thank you Victor, we appreciate your business!
Braden and Todd were amazing! Quick, seamless, and easy delivery
kea jenkins
3/29/2021
Thank you Kea! We appreciate your review!
My overall experience with sweet dreams was amazing. We had some issues with delayed shipment and had to reselect our mattress ..then a week later had to switch mattress out for a different one because it was not for us, and sweet dreams went above and beyond helping us choose the right mattress and getting it delivered the very next day! Couldn't be happier. The delivery crew was great and extremely careful bring everything in through our home. My kids will both be needing a new mattress and furniture soon...and I have no doubt this is where we will come. Thank you all so much!
Christine M
3/26/2021
Thank you Christine! We love to see your "AMAZING" feedback here! Makes our day and love to see that you're happy with your experience with us!
The sales people are friendly, helpful and also very thoughtful.
Patrick
3/25/2021
Thank you Patrick! We appreciate you!
At the outlet in Mooresville, Andrew Lancaster was very knowledgeable and helpful with purchasing our adjustable bed set.With delivery, Cole & Kevin Jr were very friendly and did a great job setting up our adjustable bed set and removing our old ones.
Rachel Simmons
3/20/2021
Thank you Rachel for the kind words! This is Andrew and I will be passing your kudos on the Cole and JR.!
Braden and Kevin Jr were on time and professional. Highly recommended!
Ginger Green
3/19/2021
Excellent! Thank you so much Ginger!
We will definitely come back for our livingroom set. Awesome sales rep and A+ delivery crew. Thanks
Steven House
3/20/2021
Thank you for the kind words Steven! We will be looking forward to helping you find your Livingroom set!
I was patiently shown all available options for purchase at the Cornelius store, and Stephen helped me find the best fit for me at a great price. Two days later it was delivered by Alex and Brad, who did a fantastic job hauling my king size bed up 3 flights of stairs and assembling it to perfection. I will definitely be visiting Sweet Dreams for future furniture needs!
Weston Fairchild
3/19/2021
Thank you so much Weston! We appreciate your business and this great feedback!
Braden and Todd were very professional and super courteous. My sister-in-law in law was there for delivery and she could not say enough good things about them.
Paula Piersol
3/17/2021
Paula, this feedback makes our day! Thank you so much for sharing and thank you for your business!
My experience with Sweet Dreams was comfortable professional and welcoming. Everyone I dealt with from Andrew at the outlet to Todd and Carson at delivery were exemplary and will make me a return customer. As a recent transplant here they made this huge life change that much easier. Thank you all involved with these purchases. Job well done!!!
Colleen Stark
3/16/2021
Hello! This is Andrew from the Outlet! Thank you for the kind words and I will pass your Kudos on to our delivery crew! We are always here for you Colleen :)
Quick delivery- Brayden and Todd very nice
Jennifer Vaughn
3/16/2021
Thank you Jennifer!! We appreciate you!
Always a great experience with Sweet Dreams been a customer for years and very happy with the products and service. Great staff thank you!
Leo Lomangino
3/12/2021
Leo! Thank you so much for you continuing business! Please let us know if we can assist you in any way!
Great experience today by the delivery/inspection guys today! :) very professional!
S P
3/13/2021
Thank you for the kind words! I will pass on the review to our Delivery Crew! Enjoy your week!
Just moved to NC and we are looking for bedroom furniture, beds, dining room sets and bar stools. Went to Sweet Dreams Mattress & Furniture in Cornelius.... unbelievably friendly staff and we were treated beyond expectation. Thank you Shaun, Will and especially Stephen who helped us today..bought everything there🙂
Cindy Abel
3/13/2021
Welcome to NC Cindy! So glad you enjoyed your experience with Shaun, Will, and Stephen! We appreciate you and thank you for sharing these kind words!
Professional and respectful staff. Sales team is knowledgeable and gives you the space needed to explore the store. Delivery service was on time and efficient. Took the shoes off on the carpet and zero scuffs to the walls! Will purchase here again.
James Canales
3/12/2021
Excellent! Thank you James for this great review and for your businesss! Please do come back and shop with us again!
Great communication!! Prompt responses! Thank you!!!
Lesley Faulkner
3/12/2021
Lesley! Thank you for the review and kind words! Have a wonderful week and let us know if you ever need anything! :)
Quickly able to assess our needs, mattress was in stock and delivered in a few days. Seamless, courteous, professional and friendly.
Kristen Cain
3/11/2021
Thank you Kristen!
The sweetest people ever. They are not pushy and treated us with respect even though we are a young couple. A lot of times people think if someone is young they are not going to make a purchase and won’t give them the time of day. Not the case here at all. When we were in high school they let us try out their mattress at the ELHS firework show and were so nice to us and we said then, when we get married one day, we will buy our mattress from these people, and that’s what we did! Everyone we have worked with has been so beyond helpful. Had I known they had as much furniture as they do I would have purchased all of our furniture for our new home, from here. This is where we will be buying any future furniture/mattresses from for now on!
Kaley Reel
3/10/2021
Wow! This makes us feel so good Kaley! Thank you for sharing this and thank you for your business. Congratulations on bein newly weds and on your new home!
Greg and his team are honest and the service you receive is excellent. I have purchased several items for my home from Sweet Dreams and highly recommend them. They stand behind what they sell.
Russ Salerno
3/10/2021
Thank you Russ! We appreciate you and will always take care of you!
Greg and his team are honest and the service you receive is excellent. I have purchased several items for my home from Sweet Dreams and highly recommend them. They stand behind what they sell.
Russ Salerno
3/10/2021
Thank you Russ! We appreciate you and will always take care of you!
Went into the outlet to find a dresser. There were several on clearance for a very reasonable price. Picked out one and paid very quickly. I dealt with Andrew, he was very personable and helpful. I came back the next morning to pick it up. He had it wrapped up and ready to go when he said he would. Good experience.
C john
3/9/2021
Hello! This is Andrew here to say thank you for the kind words! Please let us know if we can ever help you with anything else!
Excellent place and service 👌
Horst Leubner
3/6/2021
Thank you Horst! We appreciate your business and thank you for sharing this review!
We continue to have the best service and quality with Sweet Dreams. Our first purchase was 12 years ago and we always go back, expecting the best and getting the best. They always hire friendly, professional staff and invest right back into our community. You can’t go wrong shopping here!
Ali Spencer
3/5/2021
Thank you for your business and continuing to shop with us Ali! We appreciate you!
Can’t say enough about the entire team from the salesperson Greg to the delightful delivery personnel. I’ve never had such a top notch experience like I got from this bunch. Kudos for a job well done.
Keith Long
3/4/2021
Thank you Keith! It's our pleasure to serve you! Welcome to Lake Norman!
Great Service and the delivery was quick and easy! We buy every mattress, and some furniture from this store and have been very pleased with everything we purchased. Dominic and Todd just delivered my mattress to my home and did so very quickly, which was great as I was working from home! Very fast, and on time!
Austin Snyder
3/2/2021
Thank you Austin for the kind words! I will pass on your Kudos to the delivery dream team and hope you enjoy a good nights rest on your new mattress!
Going into the Denver store location hesitant to buy a new mattress that was much needed for my bedroom promoting better health and sleep vs what I had, Ally Husk was very accommodating and informative on each mattress that I tried. Knowing what I needed while on a budget, Ally happily did comparisons for me while jumping from bed to bed, assisting me in finding the best fit for me.On delivery day, the service was no different. Not only did Dominic and Todd deliver my mattress and platform foundation, they delivered excellent customer service acting very professional, safely bring everything through my home, assisted me in deciding on which height to go with and were both willing to do everything over if I didn’t like the height that I selected.I’m not one to invest in myself even when it’s much needed, but Ally, Dominic, and Todd made my customer service experience a great one and this is one purchase that I am truly happy about making.I highly recommend Sweet Dreams Denver location!
Luana Lorezca
3/2/2021
Luana, thank you for taking the time to post this review and thank you for your business! We really appreciate you and will make sure that Ally, Todd, and Dominic see your kind words here! Sweet Dreams!
Upon arrival at the store we were greeted promptly by Andrew and made to feel welcomed. He asked us about what our need was and budget. We did not feel forced nor did we feel like he was trying to steer us toward one of the more expensive mattresses. He was kind, professional and polite. We were not ready to make a decision that night and he was fine with us waiting and respected us needing to think about the purchase prior to just a hasty decision. He text us the information on everything we were interested in. Due to unforeseen illness we were not able to get back to him quickly. It was probably 2 weeks later when I called him. He remembered us and was just as polite and professional as the night we were in the store. I was able to purchase quickly and efficiently over the phone. All questions were answered. He made sure I received the receipt prior to me hanging up and he made sure that we went through the receipt together to make sure prices were correct and everything was listed. Today our mattress was delivered as promised. The men delivering were very professional, polite and knowledgeable. We were very impressed. What is outstanding is I had told Andrew about my husband’s hospitalization and my father passing away while placing the order. He seemed genuinely concerned. Today when the delivery men arrived they surprised us with gifts. This really made us feel like we were more than just a sale and valued as customers. We have not yet slept on our new mattress, but I can tell you we are very pleased with our purchase and delivery experience.
Samuel's Daddy
3/3/2021
Hi Samuel's Daddy, this is Andrew here. I know exactly who you are and I am very grateful for the kind words. I hope everything gets better and easier for you and we are here for you should you need anything. Thank you and enjoy your purchase. I will be checking on you shortly! :)
Our experience was wonderful! They had the sectional in stock and was able to get it in days. The delivery went perfect! The two men were kind, courteous and careful. It was a great experience!
Rita Horton
2/28/2021
Rita, thank you so much for posting this review and thank you for your business! It was a pleasure to meet you and your husband and we are thankful for your business!
Very courteous when delivered! Punctual and pleasant experience!
Shelby Bariana
2/27/2021
Thank you Shelby!
Andrew was great helping us through the warranty process. Todd and Alex were outstanding with the delivery and setup. They are top notch!!
Shayne Ellis
2/27/2021
Thank you Shayne!
Could not be happier with the customer service, sales team and delivery guys. Made sure everything was perfect. 5 Stars!
Shane Sellers
2/25/2021
Thank you Shane for taking the time to post this review! We appreciate all of your business and will always take care of you!
Very pleased with our salesperson, Ryan. He was very professional and helpful. The delivery of our order was on time and the delivery people were excellent as well. This has been our experience every time we make a purchase from Sweet Dreams in Denver. That's why we keep going back. Would recommend them to anyone.
Darryl Hatchett
2/21/2021
Thank you so much for sharing Darryl! We will make sure Ryan sees this and we want you to know that The Dream Team appreciates you!
I had a great experience picking the right mattress with Greg’s help and also the delivery process. The delivery guys Kevin Jr. and Carson were professional and respectful. I would recommend Sweet Dreams.
Dale Smith
2/19/2021
Dale! Thank you for the kind words and I will pass along the kudos to the delivery crew! Have a great weekend!
I think this is the fourth time I have purchased from Sweet Dreams. Always smooth pleasant experience. Couldn't be more satisfied.
Frozen Koi
2/16/2021
Thank you!
You won't find a better mattress/furniture company to do business with. We have been a faithful customer for nearly 20 years!
Amy Stevens
2/16/2021
Thank you Amy! You are the best!
My name is Robert Mosback,I would like to thank the Sweet Dreams Team/Staff, Andrew Lancaster, Sales Associate, & Nicky & Alex, Delivery/Setup Personnel...Thank you all for your expertise, knowledge, suggestions, etcetera...Within a little over a weeks time I had my furniture delivered and expertly setup. The staff is dedicated to their jobs, the company, and to their customers..You cannot beat their excellent prices on the the stores merchandise...I would highly recommend this mattress/furniture outlet to everyone, you will not be disappointed...Kudos & Thank you so much!!!...
Robert Mosback
2/12/2021
Bob! Thank you for the review and the kind words! We strive to be 5 star worthy and every review helps! Let us know if there is ever anything we can do for you!
My name is Robert Mosback,I would like to thank the Sweet Dreams Team/Staff, Andrew Lancaster, Sales Associate, & Nicky & Alex, Delivery/Setup Personnel...Thank you all for your expertise, knowledge, suggestions, etcetera...Within a little over a weeks time I had my furniture delivered and expertly setup. The staff is dedicated to their jobs, the company, and to their customers..You cannot beat their excellent prices on the the stores merchandise...I would highly recommend this mattress/furniture outlet to everyone, you will not be disappointed...Kudos & Thank you so much!!!...
Robert Mosback
2/12/2021
Bob! Thank you for the review and the kind words! We strive to be 5 star worthy and every review helps! Let us know if there is ever anything we can do for you!
Nicky and Alex our delivery men were the best. They were very neat very thorough and gave great suggestions on how to stage our new furniture. By the way, the room looks the best it ever did. They deserve 10 stars. Our salesman Andy was also the best. Please visit Sweet Dreams for your Mattress and Furniture needs. You won’t be disappointed
Donna Mosback
2/11/2021
Hi Donna! Thank you for the awesome feedback on the guys! We will let them know your kind words and enjoy the new area!
Our salesman Andrew was super nice and helpfulHe made our visit and purchase very enjoyable. He is very professional and efficient. The delivery crew wwas nicw amd got the bed and couch set up quickly.
Allison Faassen
2/7/2021
Glad you got the Dream Team Experience Allison! May you have Sweet Dreams!
I finally got my full bed set in and I love it! The delivery guys (Jeff and Braden) were fast and great at putting it together. Thanks so much!
Stephanie Canipe
2/6/2021
Thank you Stephanie! We appreciate the Feedback and will pass on the kudos to the delivery team!
My experience with Sweet Dreams was amazing. Braden and Alex were awesome, courteous, and very knowledgeable. I would definitely recommend this company and crew and use them in the future.
Toccarra Beam
2/3/2021
Hi Toccarra! Thank you for the review and letting us know about Braden and Alex! Have a wonderful day and enjoy your new setup!
Todd and Jeff went above and beyond. Their customer service was top of the line. This is a great company with great people.I highly recommend them and will purchase again in the future.
Carrie Golike
2/3/2021
Thank you so much Carrie! We love our team and are so happy you enjoyed your experience! Come back and see us when you need us!
Great people here!!!!
Sandy Sylvia
2/1/2021
Thank you Sandy! Really appreciate it!
Thanks Andrew you truly made this win win purchase! I thanks you Sweet Dreams! The delivery crew made this delivery a wonderful experience! Thanks again!
Queen E Williams
1/29/2021
Thank you Queen! Glad Andrew and our Delivery Crew could take care of you!
Thanks for the Awesome Sectional!!
David Pugh
1/27/2021
Thank you for shopping with us David! We are so glad that you are enjoying your new furniture.
Nicky and Kevin Jr. did an awesome job delivering the furniture. Thank you Sweet Dreams.
Grey Mills
1/27/2021
Thank you for shopping with us Grey!
Buying a mattress from sweet dreams was a sweet dream. Katy was helpful and very knowledgeable about mattress’s and pillows. I tried out several mattress’s and then purchased a mattress in less than an hour. Katy did all the paperwork and scheduling in minutes she did not waste any of my time. Several weeks later I decided the mattress was a little to firm. So I went back to Sweet Dreams and then met Greg who’s is literally a sleep expert. He asked me specific questions and I told him my thoughts and sleep habits. Greg offered his advice. I then decided to exchange my mattress for a softer Tempur-pedic mattress. This exchange was covered under Sweet Dreams trial period, the exchange was No Charge to me. My wife and I love our new mattress we sleep better than ever. Now I wake up before my alarm clock goes off feeling rested and energized.I didn’t know what I was missing until I bought a Tempur-pedic mattress. Thanks Sweet Dreams for all your help.
Billy Parker
1/22/2021
Thank you so much for this extremely kind review Billy! We appreciate your business!
Thank you so much Kevin J and Nick! You guys were awesome!! Very friendly , pleasant and polite. I appreciate you both so much for going above, and beyond putting the furniture together and putting it together correctly, and taking care of it as if it was your own. You guys are Grrrrrreeat , and look forward to seeing you in the future and shopping some more . Thanks again for making this experience 🤩 💯👏🙏🥳
Klynn Golden
1/16/2021
We appreciate YOU so much Klynn! Thank you for your business and for sharing your experience!
I have been dealing with and buying furniture of all types from Sweet Dreams for over 20 years. I have referred them to friends buisness associates and acquaintances alike.THEY NEVER DISAPOINT, THEY HAVE ALWAYS BEEN VERY PROFESSIONAL AND HONEST. WE WOULDN'T DUE BUISNESS WITH ANYBODY ELSE.
Anita Huntley
1/7/2021
Thank you so much Anita, we appreciate your business so much!
Love Sweet Dreams! Great prices and great service. Always willing to make customer us happy. Have bought several items and never had any complaints about product or service
Cathy Watling
12/23/2020
Thank you Cathy!! Thank you for all of your business and for sharing this great review for us! We're BIG Watling fans around here!!
Thanks to Alex and Kevin Jr for a quick delivery and set up. I'm a sweet dreams customer for life!
Mamie Neely Lee
12/2/2020
Thank you Mamie Neely Lee! We LOVE to hear this and will always take care of you!
Very pleasant experience. Got very nice stuff at a reasonable price quickly.
Lawrence Mashburn
12/2/2020
Thank you Larry! We appreciate your business and are here for you if we can ever be helpful to you. Enjoy your new bed!
VERY NICE GUYS JEFF AND WILL..very funny!! fast efficiwnt very knowledgavle..very prompt friendly service and set up of my sofa..will requeat to have these 2 gentlemen for my next delivery from sweet dreems furniture in cornelius THANK YOU!!
Maria Nowlin
12/2/2020
Awesome! Yes, Jeff & Will are a trip and also really good at what they do! Thank you for your business!
Sweet Dreams traveled four hours away to make our home delivery. We had been waiting for our home to be built and had to change delivery dates many times and Rylee was always understanding and flexible with our dates. She took time finding exactly what we were looking for and helped us to find the perfect fit. The delivery team Kevin Jr and Dominic were very professional, courteous and meticulous bringing the furniture in and setting up. We would definitely recommend and will be using Sweet Dreams in the future!
Angel Pomerance
11/21/2020
Thank you so much for sharing your experience here Angel! We appreciate your business and congratulate you on your new home!
Great service, quick delivery, friendly staff and delivery guys. Thanks, here’s to sleeping well!!!
Paul Hubbard
11/20/2020
Yes! Hereâs to sleeping well Paul! Enjoy! Thank you for your business and this review!
We love our new sofa. Overall, the whole experience was positive from the showroom consultant to the delivery men. Thank you Sweet Dreams!
Donna Welsh
11/20/2020
Thank you so much Donna!!
Just had my first night sleeping on my new mattress from Sweet Dreams. It's the best morning I've had in years! My morning back pain is gone. I can't thank Rylee enough for her patience and advice helping me pick out the perfect mattress! Kevin Jr and Damien delivered it right on time, and were so polite and efficient! I would give 10 stars for my store and delivery experience. Highly recommended!
Chris Potter
11/16/2020
We absolutely love to read this Chris! This is what itâs all about for us,- helping people live a more comfortable, healthier life through better sleep, and having an excellent service experience! Thank you for sharing!!
This store went above and beyond to make me happy . My chairs were back ordered I had nothing to sit on they sent over 2 beautiful recliners as loaners to use while I wait for my furniture. That is fantastic customer service. The delivery crew also were courteous and professional.
Old man Overland
11/13/2020
Outstanding! Thank you Old man Overland:)!
I came in and purchased a Bed For Mrs Archer , Will was a great and answered all questions . The delivery guys did a fantastic job and was able to deliver in the time frame I was given. Thanks Will for all your help,
Joyce Smith
11/5/2020
Thank you Joyce! We really appreciate you and will make sure Will sees your kind words here!
The owner in Denver assisted is and was very helpful and educational. We did not buy that day but we returned a week later and was assisted by another salesperson on the floor who was also courteous and helpful. The delivery crew that came was amazing. Highly recommend doing business with people who care. I will return for all my mattress needs in the future.
Gerri Gentry
10/21/2020
Thank you Gerri!! We appreciate you and wish you Sweet Dreams on your new mattress!
Excellent experience from the sales personnel to the delivery personnel.This place is a gem in Cornelius NC.Excellent prices and service.
Dee Dalton
10/19/2020
Outstanding Dee! Thank you for the great feedback and for your business!
We just purchased a King size mattress at the Denver, NC location. They were very friendly and helpful and the prices were very competitive. We will definitely go there again.
Robert Forrest
10/9/2020
Thank you so much Robert! We appreciate you!
This place is awesome! Shaun helped me out today and he was so sweet and made sure I left happy! I found a couch and ottoman and was able to have it delivered that same day! Prices are so reasonable also! The movers were also awesome! Definitely check this location out and have Shaun help you!
Alysa Feltes
10/6/2020
We think you're awesome Alysa! Thank you so much for sharing this and thank you for your business!
Our saleswoman, Susan in Mooresville, was great! Visited the store twice and both times she was very knowledgeable and helpful! The delivery guys, Kevin and Jeff, were very respectful of my napping babies. Great experience all around!
Laureen Griffeth
9/24/2020
Thank you so much Laureen! We appreciate you and glad that Kevin and Jeff were nice and quiet for your napping babies!
I love the Sweet Dreams store , The team are very professional and helpful . We get the perfect quality . Their delivery is on time .We have been delighted every time we buy from them something .
Nazih Smaoui
9/24/2020
Thank you so much Nazih!
Sales staff are great. Really nice place to shop. Delivery crew the best ever! And love my trundle bed.
Elaine Gardner
9/23/2020
This feedback keeps us loving what we do! We appreciate your business and your feedback!
Everything was great except it took almost two weeks from purchase to get it delivered I thought that was too long.
C.J.
8/23/2020
Hi C.J., Sorry about the lead times. We used to get weekly trucks of stock but it's bi-weekly and are trying to plan ahead best we can. We do thank you for the feedback though. I put a travel pillow labeled C.J. behind the desk as a free gift for you guys. Appreciate the honesty and swing by anytime to pick it up. Just mention C.J.'s travel pillow at the front desk :) #Mattman
Always a pleasure purchasing from Sweet Dreams. Great product, price and people.
Carol Rooney
8/22/2020
Thank you so much Carol, we appreciate you!
Kevin Hayden, Alex Nesbit and Will More came to our house to deliver and install a new mechanical bed and mattress. The delivery was on time and the bed was set up in a professional manner. The set up people were very careful not to damage any of our floors or furniture. I was very impressed with their professionalism. They were very good at spending time to explain how to operate the devices. I will gladly give each man a 5 stare rating.
Ken Banks
8/21/2020
Ken, thank you for your business and for taking the time to post this great review! We are making sure these 3 gentlemen are recognized!
Great experience from start to finish. Very friendly, helpful, and competitively priced.
Alana Dysart
8/15/2020
Thank you Alana! We are thankful for your business and grateful for this 5 star review!!
We have been buying our mattresses for 15 years from Sweet Dreams and have always had superior service. We wouldn’t go anywhere else!
RJ Appleton
8/15/2020
Thank you Dr. Appleton! Hope you found our All-Star Delivery team to be All 5 Stars:) We appreciate your business and your family's friendship over all these years!!!
Such a wonderful experience with Greg and Sweet Dreams! We can't wait to buy more furniture from them.
Amy Crumley
8/14/2020
Thank you so much Amy! It was a pleasure to meet you and Chris and we appreciate your business!
Riley is the consummate professional and was a joy to work with over the past 2 months with multiple orders for us. Her follow up calls were so helpful in keeping us well informed and up to date with our orders. Each of the delivery crews were exemplary in delivery, set up and were clean and neat in every aspect. The delivery men were top notch!! All of our bedroom sets (3) Master bedroom, 2 guest rooms were beautiful and the quality was top grade. 3 mattresses purchased from Sweet Dreams were perfect and their policy to try a mattress for 30 days and if not satisfied they will exchange it out is 💯 accurate. We exchanged the master bedroom mattress for the same but in a whole king and not a split king, we could not be more satisfied.We would highly recommend Sweet Dreams to anyone looking for keeping quality furniture and mattresses and to support family owned businesses too!Thanks again Riley!!Best Regards MaryRose & Rich Rafferty
MaryRose Rafferty
8/5/2020
MaryRose, thank you so much for taking the time to post this incredible review! We are celebrating, high fiving, and cheering for each other because this sort of feedback energizes us! We appreciate you and wish you many nights and years of great sleep!
I had waited a long time to buy a mattress...the choice seemed daunting and a little overwhelming, with all of the mattress choices, TV ads, flyers, etc. I decided to stay local and visit the Denver location.Art was impressive from the beginning. We discussed what my general mattress needs and then he made some suggestions from my feedback. This was extremely beneficial as I really didn't know what I was looking for, had to "seek and find" in a sense. He considered my musculoskeletal problems which tend to impede my sleep habits and was seemed genuinely sincere in guiding me to the right mattress for ME! He had so much patience, a calm demeanor and answered all of my questions, unlike many big item sales I have experience in the past. I decided on theTempur-Pedic ProBreeze Medium Hybrid. I really am enjoying my new mattress, thanks to Art's expertise in finding a good "fit" for me.When the time comes for my son to get a mattress or new bedroom furniture, I would only go to Sweet Dreams! Thank you Art for a great mattress shopping experience. I appreciate you.
Lori Rapp
7/27/2020
Thank you so much Lori for taking the time to share your experience with Art and our company. We appreciate your business and will make sure that Art sees your great feedback here!
My salesperson in the store (Ally) was super helpful! The two young men who delivered our bed and mattresses were courteous, respectful and knowledgeable of the products they were delivering. I highly recommend Sweet Dreams in Denver!
Jenny Shank
7/27/2020
This is great feedback Jenny! Thank you so much for your business and this kind review!
If you want a family experience to purchase and have your furniture or mattress delivered then Sweet Dreams is the place to purchase from. The delivery was exceptional! Clean up of old mattress was quick and the crew friendly! Thank you Art from Sweet Dream sales team! You took great care of my family!
Patty Mugno
7/19/2020
Fantastic! Thank you Patty! We appreciate you and your family!
Fantastic product and service. I highly recommend! They will take the stress out of buying a mattress to fit your needs. No pressure and great prices.
Dennis Heskett
7/2/2020
Dennis!! Thank you!! We hope you are sleeping like a king!
I’m beyond pleased with my experience at Sweet Dreams. Stephen at Sweet Dreams is not only extremely knowledgeable about EVERY SINGLE MATTRESS (and more) but also provided fabulous, patient and considerate customer service. He listened to my needs and my budget and recommended the perfect mattress for me. I LOVE MY NEW MATTRESS for the perfect price! Thanks Stephen & Sweet Dreams.
Katlyn Patterson
6/30/2020
Hi Katlyn, we LOVE that you LOVE your new mattress. Yes, Stephen is known around here as the Encyclopedia of Mattresses and The Master of The Game Plan for Better Sleep! So happy you enjoyed your experience and Stephenâs service:)
I haven’t bought a mattress in years! Ally at the Denver store was awesome! There was no pressure to buy, allowed us to take our time trying out mattress and we ended up buying the 3rd one we tried. Great customer service!!
Mandy Canzonieri
6/22/2020
Thank you so much Mandy! We appreciate your business! Enjoy your new mattress!
The sales woman Katie was very helpful and determined to find our perfect couch when we left without finding anything. By the end of the day she had emailed me a picture of a sectional she found that matched everything we had described. It took a while to be delivered but she had given us a estimated delivery date beforehand and she was on spot. She called with updates while we waited those few weeks. The delivery guys called to say when they’d be there and were right on time. They were quick and friendly. They also put up with me asking them to move, adjust, and change things to make it fit in the living room better. Overall, highly recommend. 😊
Kali Day
6/18/2020
Thank you Kali for sharing this and for your business! We love to get this great feedback! Enjoy your new couch and please come back and see us next time you're in need.
Amazing experience shopping for two mattresses at Sweet Dreams! Andy was so helpful and professional!! The experience took no time, was so easy, and our mattresses were delivered even earlier than anticipated. Not only was the customer service amazing but we received wonderful quality mattresses at a fraction of the cost offered at other retailers. We will be back for all of our furniture and mattress needs! Thank you, Sweet Dreams!!!
Katherine Phelps
6/18/2020
Thank you so much Katherine for your business and for taking the time to share this great feedback! We will always take great care of you, so please do come back next time you are in need! We appreciate you!
I was refer to Sweet Dreams by a friend who just moved to N.C. and happen to get Andy the Store Manager to help me as my daughter was moving to Winston-Salem to go to Wake Forest University. I cannot even tell you how much Andy helped me throughout this process especially since I was long distance in MA to find the furniture in time for her move in date of 5/20 with Covid 19 everything was taking a lot longer to ship. Andy was so Professional and Courteous I could not ask for a better Salesperson he has gone above and beyond the call of duty there were a few hiccups in the delivery but Andy made sure to take care of everything for me and made it so much less stressful and I am so thankful to him for all he has done to help me and still helping me. Sweet Dreams is very lucky they have such a dedicated employee with the best customer service working on their team. I would recommend any of my friends or anyone reading this post to buy from Sweet Dreams because anything you ask for they will give you options and the best price around always with a smile and not make you feel like a number but a real person.THANK YOU ANDY and SWEET DREAMS you are the BEST and I have bought from many furniture stores in my lifetime!
Lew Lew
6/9/2020
:) Thank you so much! We appreciate the kind words and always look for ways to be helpful
Excellent Service, right on time and thanks Katie for switching out this top mattress, You are the Best!!!
Pam Larimer
5/30/2020
Our pleasure Pam! Thank you for your business and this great feedback!
Always enjoy working with the SD staff; knowledgeable of their products and never pushy.
Michael Abney
5/27/2020
We appreciate you Mike and Julie! Looking forward to the next party:)!!!
Good customer service. Great delivery staff. Will B and Jeff were very polite and helpful. Two thumbs up.
Lavonne Roberts
5/28/2020
Thank you so much Lavonne! We appreciate you!
Marisa Zdroik
5/21/2020
Thank you Marisa! Enjoy your new "Game Changer" bed! -Greg
Fantastic products and even better service! I'd recommend this store to any friend or family member. Thanks!
Rocco Russo
5/20/2020
Thank you very much Rocco! We appreciate you!
It has been years since I purchased a mattress.Whenever possible I think it is important to support local business. I am so glad I did as Sweet Dreams did not disappoint. I was taken care of immediately and with such professionalism. Greg was fantastic and answered my questions honestly. I took my time and found the perfect mattress. Will and Cody delivered it a few days later. They went above and beyond to place my frame to a headboard I had. They fit the frame to my headboard. They even came with their own drill as they had to make some adjustments. They are an integral part of the Dream Team and I certainly appreciated what they did for me. I would highly recommend Sweet Dreams . Thank you from the bottom of my heart for the great service.Roe Olson
Rosemarie Olson
5/8/2020
Hi Roe:) Thank you for this wonderful review and for being such a pleasure to serve! We appreciate your business very much! Kind Regards, Greg
Cody and Jeff were wonderful! They called and arrived early and did an amazing job. Very respectful and went above and beyond helping us to get everything situated! Thank you!
Erin Karp
5/4/2020
Thank you Erin! We will make sure Cody and Jeff see this great feedback! This makes our day!
Treated my grandpa with kindness and respect. Gave him a great deal whenever they found out he had back pains from his old bed. Definitely will come again for my mattress and furniture needs. Great friendly place. :)
Tony Madrid
5/1/2020
We are always happy to help Tony! Thank you!
Thank you Andy ... for helping my dad with his mattress purchase.. courteous and polite and jet professional... A++++!
Melvin Madrid
5/1/2020
Outstanding! Thank you Melvin!
We moved to Trilogy Lake Norman from New York 3 weeks ago. Sweet Dreams was recommended by a friend. I called and spoke to Greg, the owner. I told him what I was looking for, He was so knowledgeable and spot on for what I wanted. He researched all of the furniture and sent me pictures throughout the process. I cannot say enough for him and Sweet Dreams. I received some of my order yesterday and I am so happy with his recommendations. The furniture is well made and looks great. Thank you Greg for making this experience so pleasurable. Highly recommend the Sweet Dreams Team.
Veronica Krauss
5/1/2020
Many thanks for this great review and your business Veronica! Welcome to the neighborhood! It's our pleasure to serve your furniture needs!
As always on time, polite and courteous.
Arthur Irwin
3/15/2020
Awesome! Thank you Arthur!
Very well versed in the different kinds of mattresses. Everyone from Sweet Dreams, was a pleasure to deal with. From the salesperson to the delivery crew. I would highly recommend buying a mattress from. These guys. Class Act !
Brady Hutchinson
3/11/2020
Thank you very much Brady! We appreciate you!
The sales rep was very very helpful.....not pushy but willing to answer any question I had.
Linda Sedgwick
3/8/2020
Thank You Linda!
michael dematteis
3/4/2020
Thank you Michael! We appreciate your business and this review!
Non pushy, very knowledgeable sales reps... Delivery took a while as it was a new stock and not kept on site yet.
Scott Montgomery
2/28/2020
Thank you Scott, for your business and for your feedback! Our stock is growing and will be launching our next day delivery website soon!
On time, pleasant crew, good instruction. Good buying experience.
Gary Hathaway
2/27/2020
Thank you Gary!
Excellent company to work with!Did a great job !
Bill Bogage
2/27/2020
Thank you Bill!
Great selection and punctual delivery.
MT Arnett
2/21/2020
Thank you very much!!
They are totally AWESOME and Ryan is one of the best salesman ever. He really cares about his customers. Thank you Ryan.
Catherine Parrish
2/18/2020
Catherine, Ryan is going to be totally pumped to see this! Thank YOU!
Today I walked in and was promptly greeted by Jim, he was kind and professional, not one time did he try to sell me anything above what we discussed when I first walked in. He was so helpful, it was a quick and painless process. Once everything was paid for he even helped me load up outside. I highly recommend this establishment if you are looking for kind and helpful people who do not just care about your money, I will definitely come back.
Ashley Durant
2/15/2020
Thank you Ashley! We appreciate you and will make sure Jim sees your great feedback here!
We are excited to be sleeping on our new mattresses tonight. We have had a very positive experience with the team at Sweet Dreams. Thanks for all your help, Bob.
M Lowe
1/17/2020
We're excited for you! Thank you and enjoy your Sweet Dreams!
Always great doing business with Sweet Dreams. Mattress shopping can be a pain--but it doesn't have to be! Sweet Dreams makes the process easy and they have gone "above and beyond" for us when we needed it. Highly recommended!
Neal Dongre
1/17/2020
Thank you Neal!!
Gavin & Kyle were awesome!!! They got here when they said they would. They let us know they were on their way. Truly professional for young whippersnappers. Sweet Dreams Mattress & Furniture truly delivered the bed of my dreams!!! I've had the BEST sleep of my life this past week!!! Art was an AWESOME salesman! He was open & honest with us. I'm picky & he was so patient with us. He worked with me & my husband to find to PERFECT fit for us & he did!! Hard to do if you know me!! If you need a bed or mattress, SWEET DREAMS is the place to go!!!🌟🌟🌟🌟🌟
Crystal Hunsucker
1/14/2020
What a great review Crystal! Thank you so much for sharing your experience and for your business! We will make sure Gavin, Kyle, and Art see this great news! Enjoy!
No pressure informative sales staff with excellent listening skills. Thank you
Mike mccarthy
1/12/2020
Mike, this is great feedback! Andrew will love to see this 5 star review on his service and listening! Thank you!
Had issues with warranty through mattress firm on a 1 yr old mattress. So we stopped by Sweet Dreams and found sales person very nice and no pressure to buy. He explained the warranty thru Sweet Dreams and we were impressed with what Andrew had to say. Our delivery on the following Tuesday went very well also great communication also Devyn & Will B were professional. They saw we did not wear shoes our house and they took there's off at front door. My wife was comfortable and impressed with both delivery guys.Will be back to purchase another mattress soon for another child.
Joe Hughes
1/10/2020
This is great feedback Joe! We appreciate your business and for taking the time to share this with us and for others to see! Look forward to having you back to our store when you're ready!
Just purchased our second bed and mattress from the Cornelius store. Great quality & service before, great quality & service this time. First bed was for our son. This bed was for my husband and I -- we upgraded to the game changer and I never want to sleep in another bed again! :)Greg was a knowledgeable and VERY patient salesman. There was an issue with the shipment of our bed from the warehouse but Greg went above and beyond to make it right!Samson & Will were communicative, efficient, and professional on delivery and install. We will definitely shop here again!
Rebecca Morris
1/9/2020
Thank you so much Rebecca! We're excited for you to get some great sleep! We will make sure Will and Samson see your great feedback here. We appreciate it! Sweet Dreams! -Greg
Excellent service, Will and Mark delivered in time and were very professional. Quick and easy.
John Bringolf
1/10/2020
Thank you John! We'll make sure Will and Mark see this! Appreciate it!
They have good prices, good selection, a 120 day trial period so you can exchange what you bought for another mattress if you aren't completely happy, and salespeople who don't push you or make you feel rushed. Very pleased. Bob at the Denver store took quite a long time with us.
Marcia Lowe
1/9/2020
Thank you Marcia! We love to hear youâve enjoyed your experience with us and will be sure Bob sees this great feedback too! Come back and see us next time we can be helpful in any way!
the Salespeople that helped me we’re very patient and helpful. The delivery was made on time by 2 very careful and efficient guys. Upon looking at the mattress in my sleep sofa, I noticed it was the wrong one. The salesperson corrected the problem right away and was very apologetic. I would recommend looking at Sweet Dreams for anything you need in their product line.
Nancy Cotter
1/8/2020
Thank you for sharing Nancy and thank you so much for your recommendation. Although we aim for 100% accuracy, you can definitely count on us always making sure it is right for you!
Our new Sweet Dreams mattress was delivered yesterday by two polite and professional young men, Devyn and Will B. After our first night's sleep, we both say "wow"! This is the most comfortable mattress ever! We have been Sweet Dreams customers for many years and have had a great experience with every purchase. We highly recommend Sweet Dreams for the ultimate in customer service and satisfaction!
Robert Shepherd
1/8/2020
Bob & Linda, thank you so much for sharing this and for being such great customers! We LOVE that you are saying "WOW"! Sweet Dreams!
I was present for the delivery of my daughter’s mattress as she was working. Samson and Will did a great job; called ahead to let me know when they’d arrive, were there as promised, were polite and careful with her home and the mattress delivered. Well done, guys! Thanks so much.
Amy Shea Thomas
1/8/2020
Thank you so much Amy! WE LOVE YOU GUYS!
Once again, Sweet Dreams delivers! I had a list of merchandise I needed for a rental condo and Jim at the Outlet Store and Greg helped me out. They went above and beyond to show me great options and we set up delivery for the same day I made the purchase! Samson and Mark communicated the delivery time and got there early! Plus, they were polite and neat, too. Great job to all. Thank you very much. I will be back.
Lorraine McPartin
1/8/2020
Thank you very much Lorraine! We appreciate your business and will make sure all of The Dream Team sees your kind words here!
Purchased a king mattress, box spring and headboard/footboard at Sweet Dreams. From the salesman to the delivery drivers, everyone was awesome. Kyle and Jeff were on the top of their game New Years day when they made the delivery. They were done in an hour and made sure I went to the bedroom to look everything over before leaving. Will be a repeat customer for sure.
Gloria V.
1/4/2020
Thank you Gloria!
Mr. Ken greeted me, asked me a couple of questions to get an idea of what I was looking for and then showed me a couple of mattresses that were perfect. He gave me information and then let me have space and time to comfortably make my decision.
Bonnie Martin
1/4/2020
Thank you Bonnie! Weâll be sure Ken sees this and we want you to know we appreciate it!
The staff were friendly and informative. And we love the product, best sleep I've had in years.
Bobby Olivares
12/20/2019
This is what itâs all about for us Bobby! Many thanks!
People helping us to chose furniture were extremely helpful. Beautiful selection of furniture. Owner - Katy, and Susan were very helpful. Local business, we are so happy to support local businesses.We needed to wait with delivery over a month since purchase and they accommodated our schedule without problem. We are very grateful for that. Delivery was done on time. Delivery guys were very professional, local from Mooresville and all furniture came in perfect condition. We are very, very happy and for all furniture we will ever need we will go to Sweet Dreams Mattress and Furniture!!!!
Andrea R.
12/18/2019
Many thanks Andrea! We appreciate your business and love that you enjoyed your experience. We invite you to come back and see us again next time you or a friend are in need.
Art was our EXCELLENT salesman at the Denver store!! Will definitely visit him again when we go back to the store for recliners!!Jeff, Damian & Samson were our delivery crew,Excellent communication, excellent coordination and couldn't be more courteous throughout the entire delivery experience!THANKS to Sweet Dreams for an EXCEPTIONAL Customer Service experience!!FIVE STARS!!! ⭐⭐⭐⭐⭐
Donn Fincher
12/14/2019
Thank you so much Donn!
Great place to buy furniture. Sales person worked with us on price and accommodated our needs by selling us floor models that were available for immediate delivery. Delivery crew were fantastic. Very careful bringing in the furniture and when they set it up for us. Had a couple minor issues they were able to address on site and one that will require a follow up visit. Very polite and high attention to detail.
Tom Bricker
12/12/2019
Thank you Tom! Just spoke with Bob and he's contacting you regarding the follow up visit. We appreciate your business and this 5 star review!
Professional. GREAT recommendations! I look forward to doing more business with this local company. 🙂
Susan Olsen
12/12/2019
Thank you very much Susan!
All guys were super nice and helpful!!!!
Brandy Garrison
12/11/2019
Thank you so much Brandy!
From the moment I walked into the store everyone was extremely helpful, knowledgeable and friendly. This experience was enhanced with the delivery, first I received a confirmation text the day before, the day of the delivery the crew called to let me me know when they were on their way and when they arrived the two delivery men were helpful, friendly and courteous. I will definitely be shopping here again and recommending Sweet Dreams to my friends and family.
Diana Parker
12/7/2019
Thank you Diana!
This was the easiest purchase made. Very helpful associates and delivery went smooth. Thank you 😊
Valerie Landers
12/5/2019
Thank you Valerie!
We recently moved from Buffalo NY and needed to purchase a bedroom set and mattress and decided to stop in to take a look. They were so helpful and not pushy at all. Prices are great and delivery was so quick. Delivery guys were very nice and went above and beyond with getting everything set up for us. Will definitely be back in the future!
Lori Castine
12/4/2019
Much appreciated Lori! Welcome to Lake Norman!
Ryan, customer service was premier! Stellar! Courteous, professional, knowledgeable, genuinely attentive to my needs & budget. Relaxing & rewarding experience, which for me was a "major purchase".Will & Jeff delivery maintained same stellar service. Timely, professional, courteous, listened to my requirements and ensured i was happy before they left!
Katherine Houston
12/4/2019
Thank you for your glowing review Katherine! Ryan, Will and Jeff are proud to hear of your experience!
Great service! Greg, Mark F. and Devyn went the extra mile for me!
Dianne Salt
12/4/2019
Thank you Dianne!
I wanted to get a new mattress with an adjustable base for some time. I had shopped at a number of other stores and was always disappointed with the knowledge of the salespersons. Ryan Husk was terrific and took the time to explain the various features of the mattress and the base. I returned the next day and made the purchase. WB and JT delivered the mattress and let me know when they were 15 minutes away. They arrived and had the old mattress removed and set up in about 20 minutes. Fast, efficient and friendly service throughout this experience. I highly recommend Sweet Dreams.
Verna Case
12/4/2019
Thank you for sharing your experience Verna!
Highly recommend! Very friendly and knowledgeable staff. Delivery crew was on time and courteous. Would definitely buy from them again in the future! Their prices beat everyone in town! Thank you!!
Stephane Rockey
11/27/2019
Awesome! Thank you Stephane!
Friendly service, accommodating and reasonable prices
Debra Gilbert
11/26/2019
Thank you Debra! Happy Thanksgiving!
What a professional and pain free experience!We wanted furniture they didn't have on display and the sales person Andy worked tirelessly to find exactly what we wanted! He communicated by phone email and text to keep me informed every step of the way! The furniture is beautiful, delivery outstanding and the mattress is providing us with a great night sleep!!
Nancy Murray
11/24/2019
We LOVE to hear this and appreciate you sharing! Thank you Nancy!
My experience with Sweet Dreams from beginning to end was wonderful! This will be my go to place for all my furniture needs! The delivery guys were very professional and great personality! There was a mixup on my order and the manager called me that day very apologetic and corrected my order. Can't say enough about this company and their customer service! Keep up the great work!
Susan Davis
11/24/2019
Thank you very much Susan! Although our goal is no mixups and 100% accuracy, we appreciate your patience and this 5 star rating. We are committed to your happiness with your purchase and our service!
Rylee was amazing! Very helpful and informative. I could not have picked out my furniture without her help. She also kept my very informed. I am very impressed and would recommend to anyone!
Kimberly Patton
11/19/2019
We LOVE this kind of feedback and will make sure Rylee sees this! Thank you for making her day with your kind words!
From the moment you walk in here, you know your at the right place. Riley was so great to deal with and help us pick the furniture to furnish two guest rooms with. Although i wasnt present when the delivery came, the report was they were a great crew. The quality is definitely there and the prices were very reasonable. I would not hesitate to recommend them to anyone in the market for bedroom furniture!!
Kathryn McCash
11/18/2019
Kathryn, thank you very much for this great review and your kind worlds for Rylee! We appreciate your business and wish you and your family a wonderful Thanksgiving!
Very friendly staff in store. We felt like we've known them for years. We will go back for our furniture in the future. No need to travel to those giant furniture complexes west of Mooresville. They have it here..
Bruce Beck
11/8/2019
Thanks Bruce!! That is an awesome thing to say!! We appreciate you!
I love this company and the Dream Team. They are dedicated to excellence and they are passionate about the furniture they sell.
Matt Panepinto
11/8/2019
Thank you for your kind words here Matt. We are dedicated and passionate and itâs rewarding to know that you had this experience with us!
Jeff and Matt were on time with our new mattress and box spring delivery. Extremely polite. Took great care and patience getting a queen box spring up a winding set of stairs. Helped move old set to another bedroom too. Thanks for the great customer service gentlemen!
Nelson Edwards
11/8/2019
Thank you for complimenting Jeff and Matt Nelson! We appreciate your business!
Greg and the team at Sweet Dreams Mattress are second to none! When we arrived we were greeted with smiling faces and friendly folks! We immediately felt welcomed. The shopping experience could not have been easier. Being able to "try" the mattress in the store, in a "no pressure" setting was truly welcoming. Once we decided which brand to go with, checking out was painless and quick. The true experience, though was when our mattress was delivered. Devin and Jeff were professional and completed the set up in a timely manner, being sure to take care of our walls and floors while moving the old mattress out and the new mattress into the house. They set everything up for us and provided a quick tutorial on how to operate the new bed. Unfortunately one of the bases malfunctioned upon delivery. But, Greg and his team came to the rescue and immediately ordered a new base before Devin and Jeff left our house. After a couple days, the new base was in and we received notice that the delivery team would be back out in a day or so. The second delivery team was different, but just as professional and well versed in the product they were installing. Everything went smoothly and we have now been enjoying our new mattress for a month or so.The Sweet Dreams team is amazing and I highly recommend them to anyone looking to purchase a bed (or other furniture). These guys are super nice and they don't pressure you or steer you to the highest margin products. They genuinely are concerned for your needs, which is amazing in this day! Thanks Greg, etc.!
Alan McNulty
11/3/2019
Thank you Alan and Casey for such a great review and for your business! We love to hear this feedback and love to know you are enjoying your new bed!!
We had a wonderful experience with Sweet Dreams! My salesperson was so helpful, and both delivery crews were quick and professional. All of our furniture looks perfect and I would highly recommend!
Amie Aeschleman
10/25/2019
Thank you Amie! We appreciate your business and this great review!
Competitively priced products, good selection and timely delivery were all factors in my recent purchase. I will definitely recommend to family and friends!
Herman White
10/23/2019
Awesome! Thank you Herman!
Great sales people, customer service and delivery team. I always prefer to buy local. This business is a class act.
Ann Hindman
10/24/2019
Thank you for all your business over the years Ann! Great to hear from you!
Excellent customer service very impress with the whole staff , professional and very attentive. Thank you for a great product
Juan Rivera
10/18/2019
Thank you Juan! We appreciate you!
Samson and Devyn came to deliver my mattresses today. I wanted to thank them for being so kind and professional.This is the third time we have purchased from Sweet Dreams.Ryan at Sweet Dreams always makes sure we are completely satisfied.
Shannon Jones
10/16/2019
Excellent! Thank you for sharing this Shannon! Samson, Devyn, and Ryan were delighted to see this glowing review:)!
I love Sweet Dreams, the have good quality furniture. They are very helpful and listen to what I want. The delivery crew is the best, very professional, careful with my house and furniture. And they are very friendly and helpful. Thankyou for an amazing experience.
Jo Lehmann
10/15/2019
This is great to hear Jo! We appreciate your business and this great review!
5 stars? Sweet Dreams Mattress and Furniture gets a sky full of stars from The Lokai's!! Our adventure began with this incredible company more than 15 years ago. We would never DREAM of doing business with anyone else. Avoid big box stores where you are just an invoice. Greg and Katy Law...with their Dream Team carefully chosen to make your experience memorable; will indeed make you feel like much more than an invoice. “We're in the people business and we happen to sell mattresses”- The Laws. They have raised our standards for customer service. Well done Sweet Dreams Mattress and Furniture!!!!
Robyn Lokai
10/15/2019
Wow Lokaiâs! Thank you for the glowing review and all your business and friendship over the years!! Weâre here to make sure you guys are happy and well taken care of!!
Everything was great! Sales lady and delivery crew.
Linda Poteat
10/6/2019
Thank you so much Linda! We appreciate you!
No high pressure from salesman. Encouraged me to try any mattress and take my time. Delivery was made on time by Damian, Gravin and Jeff and set up very professionly. Would recommend to anyone.
Pat Little
9/23/2019
Wonderful! Thank you Pat!!
No pressure on the sales floor when we were shopping, just information when we needed it. We got a 2hr window for delivery and the called 25 minutes before showing up and were ahead of schedule. Great overall experience!!
Sean Kipp
9/21/2019
Outstanding! Thank you for sharing Sean!
Positive experience from ordering to pick up and delivery! 4/5 stars because of some confusion with a few of the pieces that were ordered because of the furniture manufacturer. Sweet Dreams exhibited exemplary customer service in getting things re-ordered and even delivered in a timely manner. I would 100% recommend them for your mattress and furniture needs. They strive to make the customer happy! That's the difference between them and a box store.
Cindy Todd
9/19/2019
Thank you for your feedback and your kind words Cindy! We have reviewed how we can do better on the Re-order and look forward to serving you at a 5 Star level in the future! Please come back and see us next time you are in need for mattresses or home furnishings!
Bought a mattress (with husband John Dunne) that we didn't like after 1 one night and Sweet Dreams was very accommodating to allow us to swap it out quickly. With second purchase, sales consultant Ryan Husk was terrific - knowledgeable, friendly, understanding of our needs, good sense of humor. Also, both deliveries were exceptional. Team 1, Aaron and Jeff get an A plus as does Team 2, Devyn and Jeff. Looking forward to a good night's sleep. Thanks.
Adele Hanna
9/17/2019
Adele!! Thanks for sharing your experience!! We love it and hope you get the good night sleep to be ready for tomorrow!!
Literally just took delivery of 2 mattress sets now. We were in a rich to get mattresses for our kids due to a quick turnaround on closing on our home from relocation. We visited the store Saturday, our kids chose the mattresses and they were delivered Tuesday. Fast! Usually we like to spend more time shopping but we did not have that luxury. The delivery crew was awesome. Mattman and Aaron brought our mattresses, set them up, and even let me know about some potential scuffs to our wall that they were able to fix with a magic eraser. A+++.
Eli Wendkos
9/17/2019
Eli!! Thank you for sharing your experience!! I hope those beds help your kids sleep great and wake up ready for the challenges tomorrow brings!! -Mattman
Excellent service as always! We have used Sweet Dreams mattresses for several years and every time we go back, the service is flawless. From the lady in the office to the salesman to the delivery crew, every single person is super nice and super helpful. Shout out to Andrew Lancaster and Will and Kyle who helped my most recent purchase and delivery go very smooth! Thank you!
Ashley Rasche
9/13/2019
Thank you for your business and this great feedback Ashley! We will make sure Andrew, Will, Kyle and the lady in the office hears your kind words! We appreciate you!
I heard sweet dreams was the place to go for a mattress. I went there 1st, but had to shop around and prove it to myself. I could have saved myself a lot of time, because it was where I ended up purchasing. Excellent customer service in sales and delivery. AND, they have so much more than mattresses!
Angie Dudley Jenkins
9/13/2019
We are so glad you chose us Angie! We appreciate your business and you taking the time to post this review! Come back and see us!
Excellent experience from beginning to end. Art and all of the staff at Sweet Dreams were kind, helpful, and accommodating. Topping it all off was the delivery...perhaps the best 3 delivery guys ever. They knew what they were doing and so aware they were in someone's home to be careful with getting everything into the bedroom. Sweet Dreams has a well run show with their business model from having a clean showroom with many selections to choose from with no high pressure sales, to a perfect delivery. Happy customer!!
barbara broom
9/7/2019
Thank you so much Barbara! This fuels our fire as we love to serve and love the goal of our All-Star Dream Team: âAll 5 Stars, Every Customer, Every Time!â
Sweet Dreams is truly the best! Their customer service from sales, to delivery was top-notch! We couldn't say enough positive about this company! Thank you for your outstanding service!!!!!
Jennifer Waite
9/7/2019