Found the mattress online. Sent a message via their online chat. Got an immediate phone call. Ordered and paid for the mattress. It was delivered a day later and they hauled the old King mattress outta here!!! Great Fast and Friendly service!
Kristie Hogan
1/15/2022
Love to hear it Kristie! Thank you so much! Come back and see us...online or in person:)
Libra, Jeremy and Damien were fantastic! Couldn’t be happier!
Mary Kathryn Kidd
1/8/2022
We are so glad that you enjoyed shopping with us, thank you & enjoy!
As always the dream team was incredible. Todd & Jake have delivered for us before and the service is never anything less than the best ! Highly recommend 5 out of 5! Thank you guys so much for your hard work!
Jessica Ciccarelli
12/29/2021
Thank you Jessica! We appreciate your business.
Purchased over 2K in merchandise last week and could not be happier, as you know when it comes to Home Furnishings there are many Outlets we could choose from including online, however I was so impressed with my first experience 12 months ago that I would never think about shopping anywhere else except sweet dreams.. simply because quality knowledge & customer service still mean something from the moment you walk in all the way up until the drivers deliver to your home they have showed nothing but respect and appreciation. keep up the great work.. thank you Ryan and thank you Todd and Jake who delivered my furniture and worked safely and neatly taking their time setting everything up for us great job.. proving once again that sweet dreams is my new home for Home Furnishings..Tommy..
Tommy
1/1/2022
Tommy, this is wonderful to hear and we want you to know how much we appreciate you! Thank you for your business and these kind words! Happy New Year! -The Dream Team!
Great locally owned business. No pressure sales team. Prices less then other stores. Fast delivery!
Chris Micolucci
12/28/2021
Thank you so much for Chris! We appreciate you!
Dennis and Somchit Ann Garrity had a terrific experience finding a new mattress from Sweet Dreams in Cornelius. We were greeted at the store and shown a cross section of mattresses, both firmness and price range. I'm picky, but I found one that felt great.The delivery was especially gratifying. We were notified ahead of time, and the two-man crew showed up precisely on schedule. Thomas and Blake were careful, friendly, and considerate, as well as being efficient and quick. Yet they took time to explain how to care for our mattress, and terms of the warranty and replacement guarantee. Replacement ain't gonna happen!I am sleeping comfortably, and only got out of bed to write this review.
Somchit Ann Garrity
12/27/2021
Thank you so much Somchit Ann and Dennis for your business and for hopping out of bed to share this review! We appreciate you and are so glad you had a great experience! Enjoy!
So happy with Ali & Greg, and the delivery service guys Jeremy M. and Randy E. … the delivery was on time, they were courteous and professional.
Pam Edwards
12/22/2021
Thank you so much Pam! We appreciate you!!
Excellent customer service. I couldn't be happier. Ashley took her time with me and helped guide me to the perfect mattress. The delivery was just as promised and Thomas and Blake were professional, knowledgeable and were in and out seamlessly. I highly recommend Sweet Dreams. Nite Nite!
Cyndi Waters
12/21/2021
This is wonderful! Thank you Cyndi!
Great service. The delivery team called to say they could deliver our new mattress earlier than our scheduled time. Damian & Will were friendly, quick and efficient. Thanks guys!
Curtis Bridges
12/18/2021
Excellent! Thank you Curtis!
Excellent experience . Purchased mattresses for two beds. Sales rep was knowledgeable and very helpful.
DIANA SWINSON
12/15/2021
Thank you so much Diana!
We are extremely satisfied with the client care and service we received from all the staff with Sweet Dreams Mattress & Furniture. The show room consultants and delivery crew (Brad and Damian) were nice, helpful and patient. We recommend contacting Sweet Dreams if you are looking for a company with competitive pricing and kind staff. Thank you, Sweet Dreams :)
Audra Smith
12/14/2021
We appreciate your business and this great review Audra! Thank you!
Such a great experience! Rylee is just wonderful. She was such a great help in guiding us to pick out just the right mattress and bed for our guest room. Couldn't be more pleased. When it came time for our delivery we received a confirmation text the day before and phone call 20 minutes out the day of delivery. Brad and Damion were quick and professional. Our bed was set up in less than 30 minutes. Highly recommend this store.
Alpha Seeker
12/9/2021
Thank you so much for shopping with us and we greatly appreciate your kind review, enjoy!
Such a great experience! Rylee is just wonderful. She was such a great help in guiding us to pick out just the right mattress and bed for our guest room. Couldn't be more pleased. When it came time for our delivery we received a confirmation text the day before and phone call 20 minutes out the day of delivery. Brad and Damion were quick and professional. Our bed was set up in less than 30 minutes. Highly recommend this store.
Elaine Schaffer
12/9/2021
Thank you Elaine! We are so glad that we could help and that you enjoyed working with everyone on our team. Thanks for shopping with us!
Todd and Damian were very courteous and did Great job! Damian also came with original delivery and I do not remember the other young gentleman's name but they were both very polite and helpful!
Vicki Lawley
11/30/2021
Thank you Vicki! We are so glad you enjoyed our service!
Todd & Damian did a great job. I am very happy with my new bed.
Lisa Johnson brown
11/30/2021
We are so glad to hear it, thank you Lisa!
Chris & Todd delivered and set up my new bed! They were super nice and polite. My whole experience with Sweet Dreams has been just that. A sweet dream!
Donna Stull
11/23/2021
Donna, thank you so much for this extremely kind review. We are so glad that you have enjoyed doing business with us. Thank you!
The experience at Sweet Dreams was awesome. Braden was competent and knowledgeable about each product and gave helpful feedback.Brad and Jake were accommodating and helpful. They were able to explain and demonstrate the bed and made sure I was pleased with delivery. Definitely a store I will shop again.
Mary Mcgill
11/21/2021
We love to hear this Mary and appreciate you sharing! Thank you for your business!
We recently moved to NC, and we’re so thankful we found Sweet Dreams online! Mark helped us purchase a great mattress cloud and furniture. Brad, Jake and Logan made sure our delivery was on time and completely to our satisfaction. They were friendly, polite, respectful and also made sure they carted away all of the packing materials. Thanks guys! We’ll be ordering more furniture soon because we forgot bedroom lamps!
Patti Xavier
11/21/2021
Thank you Patti! Welcome to NC!
Blake and Todd delivered our new bed and mattress on time and assembled it very quickly. They have winning attitudes and certainly enjoy what they do. Hang on to these guys -- they're really good.
Susie Koch
11/16/2021
Thank you Susie for your business and great feedback for Blake and Todd!
Had blake and todd deliver our mattress. They were very friendly and quick!
Martin Cagle
11/15/2021
We are glad to hear it Martin!!
Second time visiting Sweet Dreams, this time their Denver store. The owner, Greg, happened to be there and helped us choose a patio set. When he heard we were waiting on our Cornelius purchase and sleeping on an air mattress, he expedited our delivery. Delivery, as before, was top notch, professional, and efficient. Todd and Thomas were punctual and worked quickly setting up the mattress and patio set. Todd even suggested a better way of arranging the patio set. As before, from the A+ sales to the A+ delivery, Sweet Dreams is one of the best locally owned businesses I’ve ever dealt with. Will be making a 3rd trip in a short while.
Jeff Tome
11/15/2021
This is so wonderful to see Jeff! Thank you so much for your business and for your kind words here! We appreciate you!
Amazing service! Micheal B. and Todd H. arrived early and everything was moved in and put together quickly with care. Definitely recommend! I for sure will be one of their repeat customers! 😊
Rasheeda Thomas
11/13/2021
Thank you so much Rasheeda! We appreciate you!
Excellent experience. Great communication all around (thanks Andy). And amazing delivery team…Todd and Jake made the seemingly impossible happen.
brett holden
11/12/2021
Thank you Brett for this super kind review. We are glad you enjoyed your experience! Thanks for shopping with us!
Todd and Jake were not only prompt and professional but also extremely careful with the handling of our new furniture. Ashley, was also knowledgeable and great to work with. The team made the entire process effortless. Thanks!
Byron Thompson
11/10/2021
Thank you Bryon for the kind words. I look forward to helping you in the future. Enjoy your new sofa. Ashley
Andrew Lancaster's help in the showroom at Mooresville was fantastic! Also, excellent service by two incredibly nice delivery guys, Tommy and Damian! I'll be back later in 2022 for my living room furniture!
Robert Sean Parker
11/11/2021
Thank you Robert for the kind review! Have a wonderful weekend!
Tommy & Damian were wonderful young men. I will definitely continue shopping with Sweet Dreams. My total experience was so awesome.
Brenda McAlister
11/10/2021
Thank you Brenda, Enjoy!!
I had two great guys, Damian and Brad, deliver and setup our new bed. They actually came about 30 minutes before i was expecting them and they went straight to work. They were very professional and had the job done in 35 minutes. Couldn't have asked for two guys who would have done a better job.
Lloyd Sain
11/6/2021
Thank you for this extremely kind review Lloyd! We appreciate you!
Ashley was super helpful getting all our furniture ordered. The delivery crew was courteous and careful in our home. Excited to enjoy our new furniture
Angie Davis
11/7/2021
Thank you so much Angie! You are appreciated here!
I am so happy that I went to Sweet Dreams for my queen size mattress and box springs. Kaitlyn has been extremely helpful with sales and delivery and the delivery by Blake and Michael H was done very well. They were very attentive with details and cared that everything was done to my expectations.
Gail Shook
11/1/2021
Thank you Gail, we are so glad you enjoyed our service! We appreciate you! Enjoy.
Ashley, Todd and Jake all exceeded our expectations with their prompt service, helpful advice and on time delivery! We will definitely use this store in the future and recommend it to our friends and family! Well done!
josette tesar
10/29/2021
That is great to hear. Have a wonderful weekend.
The delivery crew, Todd and Jake, were great! Professional, efficient, courteous
Krista Hiatt
10/29/2021
Outstanding Krista! Thank you for your business and great review! We appreciate you! Enjoy your new Tempurpedic!
The 2 young men Damion and Michael H. did a great job for us. They installed a box spring mattress. They explained all our options; took care of the billing, and left the place as neat as they found it. KEEPERS...
Daniel Long
10/29/2021
Thank you Daniel! We appreciate your business, and your great feedback for these fine young gentlemen! Come back and see us anytime you are in need of mattresses, bedding, or home furnishings!
Everything went smoothly from our purchase with Rylee to the set up of our new mattress with Todd and Jake.
Jennifer Clark
10/29/2021
Thank you Jennifer for the 5 stars! Have a great week!
Sweet Dreams is AWESOME!My wife and I needed a new bed, and man am I glad we went to Sweet Dreams. Andy (the store manager) helped us find the perfect mattress for us...and was a blast to work with in the process. The prices were super-fair, and Brad and Dom did a great job on the delivery. Can't recommend enough...would give 500 stars if I could!!!
Sloan Milliken
10/27/2021
We LOVE to see this Sloan! Thank you for the 500 Stars!!!!!
Incredible service from the sales end, incredible service from the delivery end. Came from California and found Sweet Dreams on Yelp. Would buy again. Shop with 100% confidence. Best furniture purchase I’d ever had.
Jeff Tome
10/27/2021
Welcome to NC Jeff! Thank you for choosing Sweet Dreams, and for your kind words here! It's been a pleasure to meet you and we're excited to get you all set up with your new mattresses, Game Changer Adjustables, Adirondacks, and outdoor patio furniture! We are here any time you need us and will be in touch soon.
I called and placed an order on Monday. On Wednesday Logan and Todd delivered our two mattresses and box springs. They here right on time and were great. Thanks so much!
Jennifer Holt
10/28/2021
Thank you so much for your kind review Jennifer! We are so glad everything went well. Enjoy!
Blake and Dominic are delivery rock stars! So efficient and knowledgeable. They were very respectful of our home, friendly and personable. Our dog, Audie, loved them and they were so good with him. When you're a hit with the dog, you've passed the true test. Thanks, guys!
Tracey Bumgardner
10/25/2021
Tracey! Thank you for the 5 stars! I will pass along the kudos to the guys :)
Quick delivery! They were right on time and super courteous and quick.
Dawn Cardwell
10/23/2021
Thank you Dawn! Enjoy!
I would like to Thank the staff (Mattman, Mark and Braden) on excellent experience with my recent purchase. They truly made the process enjoyable and receiving my purchase in a timely manner. I also want to Thank (Tommy & Blake) whom also did excellent job with the delivery.
Beverly Vaughn
10/23/2021
And WE would like to thank YOU Beverly! We appreciate your business and your feedback!
This was truly an awesome experience! Kaitlyn, the sales associate was extremely knowledgeable and provided me with a number of options to choose from. There were no high pressure sales tactics. My items were in stock and delivered, as scheduled by one of the most courteous and efficient delivery teams, I’ve ever encountered. Thank you Katy & Greg for having such wonderful and professional staff!
The Colberts (LKN Lake Living)
10/20/2021
We are so glad that you have enjoyed your experience with us and we appreciate you! Thank you for this extremely kind review. Enjoy!!
This is our 3rd purchase with Sweet Dreams, and we will most definitely use them again in the future. I can't say enough good things about the employees, the service, and the quality of the furniture. Rylee and Kaitlyn at the store were so helpful and knowledgeable (this was our 2nd time having Rylee help us). Just had our new mattresses delivered by Damian and Jake, they were on time, and they were so friendly and professional, and cleaned up everything after setting our beds up.Highly recommend Sweet Dreams for mattresses as well as living room furniture!
Kalyana White
10/19/2021
Kalyana! We are so happy to have you as one of our best return customers and we always enjoy working with you! We are so glad everything went well with delivery as well. Thank you so much for your business. Enjoy!!
Good selection of mattresses in the store at a fair price.Delivery was flawless. Randy and Logan were fast, efficient, and courteous.
Dan Bause
10/16/2021
Thank you Dan! We really appreciate your business and your kind words fo Randy and Logan!
Our experience was great. We bought two mattresses and the process was quick and easy. Delivery was also great. Arrived in the timeframe given and Damian and Brad did a great job removing the old stuff and putting in the new ones. Very efficient!
Jenni Porter
10/15/2021
We are so glad that you enjoyed our process from start to finish. We appreciate you & your kind review. Thanks!
The sales team at the store was knowledgeable about their products and incredibly helpful to us as we made our selections. Michael and Jake delivered our order... they were prompt, polite, and professional. Thank you! We will be repeat customers for sure!!
Kristen A. W. Senvisky
10/15/2021
Excellent! Thank you so much Kristen! We appreciate you!
Great guys very professional and caring.
Thomas DeSensi
10/13/2021
Thank you Thomas!
Great experience. From I entered the store great customer service … friendly, courteous staff, very professional, good named brand product, reasonably priced. Didn’t have to wait long for delivery and was delivered on time as promised The set up was done efficiently and their delivery team was also friendly and courteous. If you are in need of furniture or mattress sets I would recommend checking out this store first.
Diana Schloss
10/10/2021
Thank you Diana for shopping with Sweet Dreams Mattress & Furniture and for taking the time to share this review! We appreciate you!
Awesome sales staff and delivery crew.Sales: Listened to our needs and helped us decide on new furniture while not just trying to sell us something. Good quality and great prices.Delivery Crew: On time, helpful, courteous and considerate! Great job by Damian and Jeremy.
John Mort
10/9/2021
Thank you Mort for your business and for sharing your experience! Enjoy your new sectional sofa from Braxton Culler, and we look forward to delivering your Klaussner sectional soon! Appreciate you!
Michael and blake were awesome. Incredibly friendly and helpful.
karen spehar
10/9/2021
Thank you so much Karen! We appreciate you! Sweet Dreams!
Sales person and delivery guys (Blake & Michael) were great. On time and very professional
edna pospisil
10/8/2021
We are so glad to hear it, thank you Edna!
Chris and Brad were super helpful - delivered on time and very courteous
Amy Kazmierczak
10/8/2021
Thank you Amy! Enjoy your new Nectar Copper Premier Mattress! It's like sleeping on a cloud! Sweet Dreams!
In the wake of a cross-country move, where the expense was more than I imagined: The sales person worked with-in my budget. No more blow-up bed for me! Delivery was seamless, courteous and RIGHT ON TIME.Thank you!A’Drienne
A'Drienne M. Dixon
10/6/2021
Thank you A'Drienne! Enjoy your new Nectar Premier mattress from Sweet Dreams and welcome to North Carolina!
The Sweet Dreams Mattress & Furniture of Lake Norman provided two individuals to deliver our bedding. From the moment they arrived until they left, Todd and Thomas were professional and courtesy of our Home. They put the bed together and explained the various items regarding the bedding along with cleaning up all the plastic and boxes to provide a bedroom ready to be put together. I definitely will use this location again because of these two individuals.
Kelly Brower
10/5/2021
Thank you Kelly for shopping with Sweet Dreams and for complimenting our All-Star Delivery Crew Todd & Thomas! We will make sure they see your kind words here!
Had an amazing experience! We started at Cornelius with Shaun, as he was leaving the company we went to Moorseville to his wife Rylee! She was amazing & extremely helpful!! The delivery guys were truly amazing! They cared about our home and furniture while delivery, customer service was awesome!! Todd & Tommy were great & we can't thank you guys for ensuring everything was delivered and properly put together!!! Thank you!!!
Courtney Brooks
10/5/2021
Courtney! Thank you so much for your awesome review, we appreciate you and we enjoyed working with you as well!
Kaitlyn was very helpful in the store in finding the right mattress and getting the delivery arranged. Braden and Todd did a great job on the delivery and setup! On-time, professional, and conscientious about their work and customer service. Great job!
Q Armstrong
10/2/2021
Thank you for your extremely kind review! We appreciate you!
Rylee was very helpful ordering what we needed. The delivery was scheduled in two days. We received a text giving us a window for delivery. I received a call letting me know they were ahead of schedule and came shortly thereafter. Damian and Jake were extremely courteous and helpful setting up the new low profile box springs. They removed the old box springs. The delivery and set up was very efficient. It was nice working with delivery men as courteous and professional as Damian and Jake. We will certainly use Sweet Dreams in the future
Elaine Ward
10/1/2021
We are so glad to hear that you enjoyed your experience with us Elaine! Thank you for your extremely kind review. Enjoy!!
I love this store! Professional, conscientious people from the sales to the delivery folks. Brad and Damian the delivery guys were fantastic. They were friendly and courteous and earned a big thumbs up from me.
Kathryn Dean
9/30/2021
Thank you for your extremely kind review Kathryn, we appreciate you!!
Bayley was helpful and friendly!
Roberta DiMascio
9/23/2021
So good to hear Roberta! Thank you!
Overall 5 star review. Kelsey in the store was very helpful and knowledgeable about all furniture we were interested in. Delivery team Todd H and Michael B were very nice, quick and efficient. One thing was damaged in transit but they took pictures and are having another one ordered and in the meantime let me keep the slightly damaged one!
LuLaRoe Ashley ONeill
9/18/2021
Thank you LuLaRoe Ashley! We appreciate your business and thank you for your review! We will be in touch on the replacement:)
Wow!! So much to compliment! I have never used sweet dreams mattress and furniture, but I will definitely use them from now on. From the knowledge and speediness of the salesperson to the delivery and set up of everything- this was an absolutely epic experience. The guys who delivered and assembled our furniture were extremely professional, clean, courteous, and thoughtful. They truly went above and beyond. And how can I leave out the prices. Hands down the best priced!! We went everywhere before confirming that their prices beat out the competition 100%. I highly recommend sweet dreams mattress and furniture.
Dina Musser
9/17/2021
Thank you so much for your detailed, informative, & extremely kind review Dina! We appreciate you and we are happy everything went well!
Great sales people and delivery team. Thank you to Rylee Allen in sales for making my purchase seamless and fast. Thank you Damian and Todd for a quick and easy change of my mattress. Great team work all the way, will shop with Sweet Dreams again and would recommend to all my friends.
Charlie Veneziano
9/15/2021
Thank you for your extremely thoughtful and kind review Charlie! We are so glad that you enjoyed your experience and we hope you enjoy your new mattress!
We were shocked at how fast Sweet Dreams could deliver after we bought our furniture! They definitely exceed the competition and Kaitlyn was knowledgeable and helped us pick the right mattress. Just when I thought it couldn’t get better Nicky and Todd delivered! They were kind and respectful and did a wonderful job. We will only buy from Sweet Dreams from now on!
Blake Green
9/10/2021
We are happy to help Blake! Thank you for this awesome review, we appreciate you and we hope to see you soon!
From the showroom to my living room all personnel were courteous, professional, knowledgeable and on time. Nicky and Todd dod the delivery and set up flawlessly and quickly. They showed me how to charge batteries included in the chairs. I most highly recommended Sweet Dreams for your furniture and bedding needs.
Larry Arendas
9/10/2021
Thank you for this extremely kind review Larry, we appreciate you and your business! Enjoy!
Fabulous experience from start to finish. Picked out a great sectional with Rylee that was in stock and available for delivery in 2 days! Moving into an apartment and I thought I had my measurements correct on the room size, but I was off a few inches! The delivery drivers Todd and Jeremy were awesome! They had to take back the piece that didn’t fit and recommended the replacement piece which they delivered the next day. And on their first delivery trip they were early! How often does that happen? I will be a repeat customer.
Tracy Harris
9/3/2021
Tracy!! Thank you so much for this extremely kind review and for your business. We are so glad you enjoyed delivery as well. We hope to see you again soon! :)
The two delivery drivers that came to my home today were awesome. They were courteous and efficient and professional. Just wanted to say thank you Nicky and Damian. If I order furniture again I hope I get these two wonder gentleman to deliver my furniture. Awesome job guys!!
Kim Coy
9/1/2021
Thank you so much for your kind review Kim! We are so glad that you enjoyed your service form our delivery guys! We hope you enjoy your furniture as well. Have a great day!
Todd and Thomas did an awesome job on the delivery. On-time, quick. Product was great and service is fantastic. Thanks!
Boris Kokotovic
8/26/2021
Thank you Boris! Have a great weekend!
A pleasure working with this company! Telling all my friends about them!
Anastasia Morton
8/27/2021
Thank you so much Anastasia! We appreciate you and we enjoyed working with you as well. Enjoy!
I support Sweet Dreams because of their charitable community presence. However, that being said, they have quality furniture at good prices and great customer service to back it all up. My sales associate Shaun found me exactly what I was looking for and the delivery team of Thomas, Blake and Kaden were courteous and handled my furniture with care.
Jolene Handysides
8/27/2021
Thank you Jolene! We appreciate you sharing this and love being a part of this great community!
They arrived on time, were polite and efficient, and they assembled the bed quickly. It looks terrific. Thank you Thomas, Blake & Kaden!
Lisa Scher
8/27/2021
Thank you Lisa! We appreciate you!
We had an excellent experience with the Sales people and the delivery crew. Thank you Sweet Dreams!
Libby Christian
8/25/2021
Thank you Libby!! We appreciate your business.
The staff is great at Sweet Dreams and went over and beyond for the delivery.
Lauren Mock
8/21/2021
Thanks Lauren! We think youâre awesome!
We bought our first mattress from Sweet dreams when we still lived in Los Angeles and were moving to Mooresville North Carolina. Since then we have bought six or seven more mattresses. This Company is very well run at every level. They really understand what customer service means. That is some thing that has become extremely rare in this country.
Steven Bulen
8/21/2021
Thank you Steven! We appreciate the kind words! Enjoy your week!
From beginning to end of my purchase with Sweet Dreams was truly remarkable. The lady at the store who helped me pick it out was so incredibly helpful and friendly. The two gentleman Damian and Jeremy who delivered my mattress were so professional and courteous. They were right on time and had a smile on their faces the whole time. I would suggest anyone buying from Sweet Dreams to take advantage of the delivery option especially if you get these two guys delivering it. I would absolutely recommend this business to anyone I know and I will definitely be back in the future. Thank you Damian and Jeremy!
Mariah Allis
8/21/2021
Thank you Mariah! We appreciate the kind words! Enjoy your week!
Andrew the sales guy at Sweet Dreams was very helpful and honest. The delivery team Damian and Dominic we ahead of schedule and did a great job delivering my new couch and we’re very polite! Can’t wait to lounge around!
Susan Xayavongsa
8/20/2021
Thank you for the kind words! Have a great week!
The delivery team does a great job. The only reason this is a 4 start review is the massive delays in receiving the furniture. We bought a bedroom set and we received each piece in a different delivery. It took a total of 4 months to receive the full set. Todd and Thomas brought the final delivery and they did a great job.
Robert McGinnis
8/20/2021
We appreciate your patience Robert and are working diligently on getting those stock levels up! Thank you for the kind words! Have a great week!
Ryan is the salesman who helped me at the store. He was knowledgeable and super friendly! My mattress delivery was right on time and the guys were in & out in no time! I am very pleased with the service I received with Sweet Dreams.
Emily Lail
8/20/2021
Emily! Thank you for the kind words! Have a great week!
I was so thrilled with our Sweet Dream experience. The sales lady was wonderful, the delivery people were awesome and our mattress is heavenly! Would highly recommend!
Jan Freshwater
8/17/2021
Thank you so much for your awesome review Jan! We appreciate you and we are so glad you are enjoying your mattress!
With COVID buying furniture has been a much tougher experience. We had to wait months to get everything we ordered. Steve and Shaun at Sweet Dreams were great to work with and did everything they could to make us happy. We would definitely buy furniture again from Sweet Dreams in Cornelius.
GLENDA STADLER
8/14/2021
Fantastic! Thank you very much Glenda!
Very impressed with this company. They had great communication, and they delivered on time. Todd and Thomas did a great job. I will be a returning customer for sure.
Garrett Modesitt
8/13/2021
Thank you very much Garrett! Please do come back and see us when you need us! Iâll make sure Todd and Thomas see your great feedback here.
Very impressed with this company. They had great communication, and they delivered on time. Todd and Thomas did a great job. I will be a returning customer for sure.
Garrett Modesitt
8/13/2021
Thank you very much Garrett! Please do come back and see us when you need us! Iâll make sure Todd and Thomas see your great feedback here.
This is the best place ever to shop for bedroom furniture. The.owners were there and really helped us. Pricing was.good too.
lisa Liu
8/4/2021
Thank you Lisa!
I have purchased items from Sweet Dreams multiple times, and am always happy with the experience. They are friendly, communicate well, and go out of their way to make furniture shopping as easy as possible.
Lydia Murray
8/4/2021
Lydia, Thank you for continuing to be a great return customer, we appreciate you! We are so glad that you have enjoyed your experience with us as a company. Thank you for doing business with us!!
From the moment I walked into the store, I was treated with kindness and respect. Ally took great care in making sure I was confident in my choice of mattress. I bought the DreamCloud and it was delivered today by two very nice young men named Cole and Thomas. They did everything they could to make sure I was satisfied with the delivery. I can't wait to sleep on my new mattress tonight!
Beth Crumley
8/4/2021
We love to see this Beth and are super excited for you to enjoy your new DreamCloud! Your kind words for Ally, Cole, and Thomas will make their day! Thank you!
Walking into Sweet Dreams was a very pleasant experience! Jaron greeted us with so much expertise and allowed us to test almost every single bed. Answered all of our questions as well. The deliver guys, Todd & Thomas, arrived on time and we’re very professional and polite. Would definitely purchase from this place again!
Sheri Koenig
8/3/2021
Thank you so much Sheri! This is great feedback and we appreciate your business!
The rest of our couch was delivered today! Cole and Conner were fabulous and got our chaise in seamlessly! So polite and attentive! 10/10 would recommend furnishing your home with Sweet Dreams!
Rebecca Burgess
7/31/2021
Thank you very much Rebecca!! We really appreciate you!
Everything went great from sales to delivery and I love my sectional, thank you SD Mattress! I also want to shoot out to the delivery guys - Todd and Thomas. They were awesome - friendly, helpful and they got the job done in this sweltering heat, kudos to them!
Tracy Tropeano
7/31/2021
Love to hear it Tracy!! Thank you very much!!!
Whole transaction was smooth and professional , delivery team were on time clean and thorough, will definitely purchase again from Sweet Dreams
Rad Bennett
7/31/2021
Thank you Rad! We really appreciate this great feedback and your business!
Great delivery and overall experience, on time and super quick just how I like it 👍
Ricardo :/
7/31/2021
Thank you Ricardo!
Great customer experience from start to finish. Mattman was so easy to work with, and the delivery men, Todd and Thomas, were curteous, on-time and friendly throughout the assembly of our new sleep system. Thank you for your great employees!!
Kris Peebles
7/29/2021
Thank you Kris! Thank you for your kind words for Mattman, Todd, and Thomas! They are all Superheroâs on The Dream Team, and we all appreciate you!!
Everyone was very helpful! Quality of items are amazing. I would recommend this company to anyone looking for new furniture. My whole family purchases our furniture from here. Delivery time and day was earlier than I expected. Plus I was able to work directly with one of the owners.
Taylor Harris
7/29/2021
Hi Taylor! Thank you so much for doing business for us, we appreciate you. We are so glad that you enjoyed shopping with us and we hope to see you again soon!
Damian and Nicky did a great job delivering and installing out new bunk bed for the kids.
Seth Howard
7/27/2021
Thank you Seth! We appreciate your business and hope the kiddos enjoy the new bunk bed!
Purchased a sofa and loveseat from Sweet Dreams. After 2 full days of searching we walked into Sweat Dreams and in 20 minutes, purchased our set. Mark B took care of us and there was not nonsense. He gave us a great price, went over all the options for delivery and warranty, and got us on our way quickly and without stress. And it was delivered when they said it would be. Highly recommend this company.
John Locascio
7/24/2021
Thank you very much John!
Sweet Dream’s showroom had many pieces to choose from. The owner Greg (a wonderful Christian) educated us on the proper mattress to get for our bodies. We purchased 3 mattresses, 1 box spring, & a performance pillow all for a super-great price! The delivery guys, Damian & Nicky were very polite & professional! They even helped me make the bed with the bedding accessories we received from buying 2 Dream Cloud mattresses. I would definitely recommend anyone to buy their bedding and/or furniture from Sweet Dream Mattress & Furniture. Greg & his staff are very caring & want to make sure the customer is happy with their purchase.
Sarah Allen
7/24/2021
Thank you so much Sarah!! We appreciate you and wish you many many nights of great sleep on your new bed!!
Todd & Brandon were excellent! Very professional and on time!
Angelina Saake
7/23/2021
Thank you so much for sharing this Angelina! We appreciate your business!
Had an adjustable base and mattress delivered today. The guys (Todd and Branden) were very friendly and professional. They did a great job setting up the bed (making our existing bed frame work with the adjustable base). They were very accommodating, asking what height level we wanted for the bed, etc. They went over the features of the adjustable base (including the USB port locations, etc.). We were very pleased with the customer service from the sales person as well as the delivery guys.
Becky M.
7/22/2021
Becky, thank you so much for this extremely kind review! We appreciate your business and hope to see you again soon. Enjoy!!
katie and Greg were very welcoming. We are new to the place and the experience at the store was amazing. We have got great deals and the best quality here. I highly recommend this place for mattress and furniture. Delivery crew was amazing too. Thanks Todd and Brandon 😊
deepa reddy
7/21/2021
Thank you very much Deepa! Welcome to Mooresville!
Have been buying from them for years. Such a simple. laidback, process. No pushy salespeople. Delivery team ( this time Brad and Todd) were communicative with delivery time and provided excellent service.
Michael Muldoon
7/17/2021
Thank you for all of your business over the years Mike! We appreciate you!
Great experience purchasing a new mattress at the Cornelius location. Stephen was patient and super helpful answering our questions and helping us make a choice that worked for us. Todd and Alex also did a great job with the delivery and setup.
David McAlexander
7/17/2021
Wonderful! Thank you so much David!
Everything was great! Todd and Alex did a great job delivering our beautiful mattress. They were friendly and professional. Can't wait to sleep in in our new bed!
Karen Chappell
7/16/2021
Karen, thank you for your business and for sharing this review!
Purchasing a couch and chair from Sweet Dreams was such a wonderful experience! All the staff were helpful and went above and beyond to help out. Braden and Todd did a fantastic job with delivery, being so careful and cautious while bringing pieces in! Will definitely be shopping with Sweet Dreams again!
Kristin Vance
7/12/2021
Hi Kristin, thank you so much for your business and for sharinging this review! We love that you had a wonderful experience! Thank you!
Friendly knowledgeable staff and delivery was right on time!
Robert Barkley Jr
7/12/2021
Thank you Robert! We appreciate you!
Kim Kantra
7/8/2021
This is great Kim! Thank you so much for coming in to "take a look around"! We appreciate you!
The whole team is so helpful and courteous. I have bought furniture and mattresses from Sweet Dreams since the first opened in Mooresville.
Amy Schaaf
7/8/2021
Thank you Amy! We appreciate the kind words and 5 stars!
We bought our third mattress from Stephen at Sweet Dreams. Everyone there is knowledgeable about every product and guided us to the right choice. Our new Haven is exceptional. Pricing is fair and delivery was excellent. This is your go-to place, for sure.
Virginia Mackin
7/4/2021
Thank you so much Virginia!
Finally, a company that cares about the customer experience and goes out of their way to deliver top notch service.I recently moved to the area from out of state. Unfortunately, the movers could not get my adjustable base set up properly. While I did not even buy it from Sweet Dreams, I stopped in to explain the problem and they sent their installers to my house for no charge to troubleshoot the issue. When the installer determined that the plug to the motor was broken, he called the manufacturer from his personal cell phone , ordered the part and had it shipped directly to my home which, enabled me to fix it.For a business to go the extra mile like this when it really wasn't their problem, was both surprising and very much appreciated.I will definitely buy all of my beds from them in future.Thank you so much Sweet Dreams, for your kind work which has earned you a customer for life!
Joe Ford
7/3/2021
Thank you Joe for sharing this experience here! We will be sure to share your feedback with our entire Dream Team, because this is why we exist! To help and to serve others. Welcome to Lake Norman!
Amazing movers that really had to problem solve a difficult space and we were able to successfully maneuver everything we needed to safely and efficiently!! Can't thank those guys enough. Really made it easier on me.
Lynne Kushnirenko
7/4/2021
Fantastic! Thank you Lynne!
From Kaitlyn in the store to Todd and Cameron making the delivery 2 days later, I am so impressed with their service. I am sure I will be just as happy with my mattresses.
Tammy Morrison
7/3/2021
Tammy, we really appreciate you leaving this very nice review. Thank you for doing business with us and we hope to see you again soon. Thank you!!
Bought our sectional couch from sweet dreams, everything was a quick and easy process. Todd and camron delivered the sectional abs they were a pleasure to work with. Would highly recommend them!
Jen O'Hara
7/1/2021
Jen, thank you for the 5 stars! I will pass on the kudos to Todd and Camron!
Always a great experience!
Jennifer Mills
7/1/2021
Thank you Jennifer! The 5 stars and kind words mean a lot to us!
Excellent customer service. We tried grabbing 3 chairs off the floor and didn't realize one was different than the others until we got home. They were super easy to work with to fix our mistake. Highly recommended!
Stephanie MacDonald
7/1/2021
Thank you Stephanie! We appreciate the kind words and 5 stars! Have a great week!
Great service and honored online deals. Sales person wasn't to pushy. Delivery Crew was nice, fast and on time.
Aaron Etheridge
6/30/2021
Thank you Aaron for the kind words! I will pass on the kudos to our Cornelius Team and Delivery Crew! Have a great week!
Everything was on time, actually Sweet Dreams held out furniture for a few months before delivery. Delivery was perfect also
Gary C. Abel
6/29/2021
Gary! Thank you for the 5 stars! I will pass on the kind words to our Cornelius Team and our Delivery Crew!
Very customer oriented!!! All employees!!! Good work Andrew!!
Rick Ragan
6/30/2021
Rick! Thank you for the 5 stars! It means a lot to us! Have a great week!
Great place to shop. knowledgeable staff, friendly. Came the date promised, delivery team was excellent. Will definitely tell people to shop there. Thank you
Cindy Howver
6/30/2021
Thank you Cindy for the sweet review! I will pass on the kind words to our warehouse crew and River highway Team!
The purchase was extremely easy salesperson was great her name was katelyn and when delivery crew came out they were very knowledgeable of bed Todd and Brad were great!!
Karen Kennedy
6/23/2021
Hi Karen! Thank you for the kind words! I will pass the message along to our team! Enjoy your week!
Braden and Todd were so helpful and patient. Very professional and helpful. Very grateful!
Stephanie Lineberry Johnson
6/22/2021
Thank you Stephanie for the Kind words! Have a wonderful week and I will pass the message along!
Todd and Braden delivered our couch and bedroom set today! Even though we were the last stop on a long HOT day, they worked tirelessly to ensure everything was perfect. They were professional, polite, and determined to maneuver the couch a million ways to safely get it into our house! Always offer water and don’t forget to tip your dream team! They work hard!Greg and Ally helped us at the Denver store and they were phenomenal as well! Overall an incredible experience!
Becca Burgess
6/22/2021
Becca! Thank you so much for the kind words! It was our pleasure to assist you :)
As a repeat customer of Sweet Dreams, I am always beyond satisfied with their service. The sales team is wonderful and the delivery crews have been on time with each of my deliveries. Thanks, Andrew, for all of your help getting my new place furnished!
Lizzy Larsen
6/20/2021
Lizzy! I am glad we could help! Thank you for the kind words and enjoy the new place!
Kaitlyn was helpful and knowledgeable about her products! Very professional. Delivery was on time and OH SO great! They went above and beyond helpful! Thanks Dream Team!
Penny Berry
6/18/2021
Penny, thank you so much for this extremely kind review! We appreciate you!! We hope you enjoy all your new items :)
Rylee was an awesome help at the Mooresville store and was able to find us a couch that we loved! We had gone to the store Saturday and told it would be delivered the following Tuesday which was extremely fast compared to other furniture store timelines. Delivery was a breeze as well and Braden and Kevin were both awesome and friendly, and the pick-up of our old couch was nice too! Thanks all for all your help and for making this couch buying experience easy and painless! We will definitely be buying more furniture from Sweet Dreams in the future!
Kelsey Buhler
6/16/2021
Thank you so much for this very kind review Kelsey! We appreciate you doing business with us and we are glad that everything went well with delivery. We hope everything looks great in your space and that you sit comfortably! Please let us know if we can help you with anything else. Thank you!
Movers Damian & Cameron were super nice! They came on time & setup our couch fast! 10/10
LYN’S LYFE
6/9/2021
Thank you for the kind words Lyn! Have a great week!
From the show room/sales to delivery the folks at Sweet Dreams were an absolute pleasure to work with.We initially chose the wrong mattress, but the exchange process was fast, fair and incredibly easy. The delivery guys were very kind and professional (and FAST, despite our rather intimidating dogs getting in their way).I would recommend them to anyone in the market for a new mattress who values both great products and exceptional customer service.
Victoria McIlrath
6/3/2021
Victoria! I'm glad we could get you the right mattress! Enjoy :)
These guys are the best! Who knew they were so helpful with furniture as well as mattresses!? Definitely shop here. You'll be so glad you did.
Nancy Lindsey
6/1/2021
Thank you so much for this kind review Nancy! We really appreciate you!
The best furniture store experience I've ever had. Kelsey was more than helpful and got me what I wanted in no time. Definitely recommend for a stress free and fun experience when furniture shopping. Also, Mattman really is a super hero, thanks for the sleep advice!
Megan Lynch
5/31/2021
Thank you Megan! We appreciate your kind words!
Great service and great prices!
Melissa Marshall
5/30/2021
Melissa! Thank you for the great review and 5 stars! Have a wonderful Memorial Day!
Easy to order and delivery was from stock. We will order again.
Ed Browder
5/30/2021
Thank you Ed, we appreciate that! We hope to see you soon!
Jeremy was so helpful online and very responsive with my order and the two delivery guys were clean and very nice, super helpful and they had a great “can do and kind” attitude.I will definitely use Sweet Dreams again!
Stacy Whiteside Simmer
5/28/2021
Stacy! Thank you for your kind words! I hope you enjoy the mattress and have a great Memorial Day!
Perfect! I will shop here again.Great service and quality furniture.
Misty Carlen
5/27/2021
Thank you Misty! We really appreciate you!
We were very happy with our purchase and would highly recommend Sweet Dreams. Very professional from purchasing to delivery. Great company!
heidi
5/23/2021
Hi Heidi! Thank you so much for this kind review, we appreciate you!
Always a fast and painless experience with Sweet Dreams. Sales person friendly and helpful; delivery crew (Todd and Brad) were efficient and on time. Cleaned up behind themselves and worked quickly.
Anna Bonham
5/21/2021
Hi Anna! We are so glad that you enjoyed your experience and were pleased with our deliver crew, we appreciate your business and we hope to see you again soon! Enjoy!
The team at Sweet Dreams has been great to work with. They listened to what I wanted to accomplish and asked the right questions to best understand my needs. The delivery team called ahead to let me know they were actually running ahead of schedule, were courteous and professional, and took the time to assemble placing the bedroom pieces to my liking. They did not wrap up or suggest leaving until the knew I was satisfied.
B Mc
5/21/2021
Excellent! Thank you so much B Mc!
Good selection, excellent customer service, so glad my neighbor shared her experience with me.
Laura Armstrong
5/21/2021
Thank you Laura!
From shopping to purchase and to delivery of my dining table and other smaller furniture, I could not have asked for a better experience! Everyone I worked with was so incredibly kind and helpful. They truly go above and beyond to help their customers every step of the way. I will recommend Sweet Dreams every chance I get. Already looking forward to purchasing more furniture in the future.
Kathryn Nulty
5/19/2021
Hi Kathryn! We love that you had such a great experience shopping with us and we appreciate your business. We hope to see you soon and we hope you enjoy all your new furniture items!!
Excellent service, awesome mattress! We buy all our mattresses from Sweet Dreams.
Margaret Mueterthies
5/16/2021
Hi Margaret!! Thank you so much for all your business over the years! We appreciate you!!
Katy has been amazing to work with while furnishing our new house! She helped us find the right pieces to fit our space, gave us options and made the process extremely easy. I highly recommend Sweet Dreams!!
Lauren Owens
5/13/2021
We're HUGE Owens fans around here! Thank you Lauren, JR, and the kids for your business and for being such great people!
The sales women were knowledgeable and friendly. The delivery guys, Todd and Nicky were polite and efficient. It’s been a great experience and I’ll likely purchase from here again soon.
Courtney Jones
5/11/2021
Thanks so much for your kind review Courtney! We appreciate you and hope to see you again. Enjoy!
They've taken Mattress and Furniture shopping to a whole new level. Great experience! Todd and Carson are awesome in the setup.
David Stanaland
5/8/2021
We love to read this David! Thank you so much!!
From purchase to delivery exceptional service. Todd and Nicky delivered my mattress on time and they were courteous and helpful. Love this store!!
Kaye Allen
5/6/2021
Thank you so much for you extremely kind review Kaye! We appreciate you shopping with us. Hope to see you again soon!
The guys are great! They even helped me move my bed and bureau over.
Beverly Beyer
5/6/2021
Hi Beverly! Thank you for the kind words! We are always happy to help you!
Greg was wonderful showing me around, asking me what I was looking for. I will be coming back to their store.
Fannie Reep
5/4/2021
Thank you so much Fannie! We appreciate your business! Thank you for sharing this review!
Great customer service and on time! Love the new mattress.
Kristina Greenwald
5/4/2021
Awesome! Thank you Kristina!
Great options for any home owner!
Terry Adams
5/2/2021
Hi Terry! Thanks for the 5 star review!
Very few businesses offer the high level of customer service that Sweet Dreams does. There are lots of places that sell mattresses, but Sweet Dream’s courtesy and attentiveness set them apart. Under promising and over delivering. Eight years ago we scraped together the money to buy one low-priced mattress from them. They treated us so well. It was our pleasure to buy three queen mattresses from them this time. They’re still the same - lovely.
Jennifer Stanford
5/2/2021
Hi Jennifer, we enjoyed meeting you and your family right when you moved to town 8 years ago! You all are great people! So happy to read that youâve enjoyed your shopping experiences with us! Thank you for your business and for sharing this review! -Greg
My sales person Rhylee Was very knowledgeable in designing my space. The delivery crew Alex and Randy Were very conscientious, respectful and friendly.My daughter had a delivery to her 3rd floor apartment today also and her delivery crew was great. Cole and Carson smiled as they carried the Furniture up all those steps. I would strongly would recommend Sweet Dreams Mattress and Furniture. You’ll love the quality and staff!
Susan Stevens
5/2/2021
Thank you so much for your wonderful review Susan! We appreciate you!!! We hope you enjoy all of your new items :)
Wonderful, friendly staff and great selection of furniture. We have purchased many items from the Cornelius store, including beds, mattresses, and living room furniture. I really appreciated their caring attitude and follow through with everything. Our delivery "Dream Team" of Kevin 3R and Jeff, were so helpful, efficient and made the delivery a breeze. Highly recommend!
Deborah Rogers
4/30/2021
Thank you so much Deborah!
Kelsey was very helpful with our purchase of a mattress and box spring. The delivery was on time and professional. This was our 2nd 5 star purchase there.
Susan Hardin
4/30/2021
Susan! Thank you for the super kind words! I will pass this on to Kelsey for doing a great job!
My sister needed a new recliner. Sweet Dreams made it easy!
Ellen Huffman
4/29/2021
Awesome! Thank you Ellen!
Though arrival of the furniture was twice delayed, Kasey kept me up-to-date. Brad and Alex, who delivered the chest of drawers, were on time, courteous, and careful. The chest is exactly as described, and Sweet Dreams saved me hundreds of dollars.
Stella Troup
4/24/2021
Hi Stella, Thank you so much for your kind review & we are so glad we could help!
The salesperson should have recommended a 3 inch box spring because the mattress is so thick. I got the 9 inch box springs, and my bed is REALLY high up. Good thing I am tall!
Judith Morrow
4/20/2021
Hi Judith, being tall certainly has its advantages, but you shouldn't have to high jump to get into bed:) I'll have your salesperson reach out to you today to see if you would like us to swap your 9" foundation for the 5" or 4" low profile foundation. Thank you for your business! Greg Law, Owner
Jeff and Brad were on time and very polite. I look forward to services with this company in the future.
Sabrina
4/7/2021
Thank you Sabrina! We will pass on the kind words to Jeff and Brad! Have a great week!
Kaitlyn from the Mooresville store helped us locate the desk and Shaun at Cornelius store coordinated an awesome sales job and scheduling delivery service. The 2 ypu g men that delivered the desk were ahead of schedule and very easy to work with.
Cheryl Baker
4/6/2021
Thank you so much for your review Cheryl, we appreciate it!
Helpful staff listen good to our needs and came with a good solution no tricks just good and helpful sales and we met Mattman that told us all how to improve our sleep
Benny Vink
4/7/2021
Thank you Benny for the kind words! I will show Mattman this so he knows how helpful he was :)
Rylee at Sweet Dreams Mooresville was patient and attentive to our needs. She recommended different mattresses and enabled us to understand effectively the differences. She is very knowledgeable. The staff is not pushy as you might think would be in a national chain store.Braden and Todd delivered our new Nectar Copper today and were quick and efficient and pleasant in taking our old mattress out and setting up the new one.
Chris Phillips
4/5/2021
Thank you so much for your review Chris! We really appreciate it. We hope you enjoy your new mattress!
Love my new Sweet Dreams mattress! Katy was so helpful in taking my likes and needs into consideration and pointing out 2 beds rhat might fit the bill--which they totally did. My new mattress arrived 3 days later and in just q couple of minutes was swapped out for my old one. Aaahhhh 😊
Linda Morris
4/2/2021
Thank you so much Linda! We are so happy that we could help you find something to your liking. Please let us know if you need anything else!
Rylee Allen was very knowledgeable, not pushy to work with, and gives ‘sales’ a new meaning. She listened to our wants and needs, made recommendations, and patiently treated us with Southern hospitality! We found a higher quality sectional for our budget!!! Will return for future purchases and highly recommend!
Chris Beck
4/3/2021
Thank you so much for your review Chris! This means a lot to us, thanks for shopping with us!
We've been buying from Sweet Dreams for years. Great family business, they take care of their customers. The staff is very friendly and helpful and I was extremely pleased with the young men that delivered my furniture! On time, polite and professional.
Margaret Freeman
4/3/2021
Margaret! Thank you for the kind words! We appreciate you!
Greg has been amazing to work with through several delays and even freight damage. Go to Sweet dreams to get your furniture they are Awesome!
Kyle Hall
4/2/2021
Thank you Kyle! We appreciate you and are committed to keeping in touch every step of the way. Thank you for understanding the challenges in freight especially these days, and that we are working hard to help you in every way.
Sweet Dreams has been our go to mattress store since they have openedThey are a well run professional and courteous company from the owners to the delivery teamsBill Flannery
Lillian Ferdinands
4/1/2021
Thank you very much Bill and Lillian! That means alot to us! If we can ever be helpful to you, please let us know.
This is the best place to buy your living room furniture and bedroom furniture. We have brought both from us in the past and just brought a brand new mattress from them.They are awesome people. They will always have our business.Thank You
darleen nelson
4/1/2021
Thank you Darleen! We appreciate your kind words! Enjoy your new mattress!
Delivery was earlier what they had scheduled so that worked perfect for me. Real nice quick and orginazed. Really good service.
Victor M. Ortiz III
3/30/2021
Thank you Victor, we appreciate your business!
Braden and Todd were amazing! Quick, seamless, and easy delivery
kea jenkins
3/29/2021
Thank you Kea! We appreciate your review!
My overall experience with sweet dreams was amazing. We had some issues with delayed shipment and had to reselect our mattress ..then a week later had to switch mattress out for a different one because it was not for us, and sweet dreams went above and beyond helping us choose the right mattress and getting it delivered the very next day! Couldn't be happier. The delivery crew was great and extremely careful bring everything in through our home. My kids will both be needing a new mattress and furniture soon...and I have no doubt this is where we will come. Thank you all so much!
Christine M
3/26/2021
Thank you Christine! We love to see your "AMAZING" feedback here! Makes our day and love to see that you're happy with your experience with us!
The sales people are friendly, helpful and also very thoughtful.
Patrick
3/25/2021
Thank you Patrick! We appreciate you!
At the outlet in Mooresville, Andrew Lancaster was very knowledgeable and helpful with purchasing our adjustable bed set.With delivery, Cole & Kevin Jr were very friendly and did a great job setting up our adjustable bed set and removing our old ones.
Rachel Simmons
3/20/2021
Thank you Rachel for the kind words! This is Andrew and I will be passing your kudos on the Cole and JR.!
Braden and Kevin Jr were on time and professional. Highly recommended!
Ginger Green
3/19/2021
Excellent! Thank you so much Ginger!
We will definitely come back for our livingroom set. Awesome sales rep and A+ delivery crew. Thanks
Steven House
3/20/2021
Thank you for the kind words Steven! We will be looking forward to helping you find your Livingroom set!
I was patiently shown all available options for purchase at the Cornelius store, and Stephen helped me find the best fit for me at a great price. Two days later it was delivered by Alex and Brad, who did a fantastic job hauling my king size bed up 3 flights of stairs and assembling it to perfection. I will definitely be visiting Sweet Dreams for future furniture needs!
Weston Fairchild
3/19/2021
Thank you so much Weston! We appreciate your business and this great feedback!
Braden and Todd were very professional and super courteous. My sister-in-law in law was there for delivery and she could not say enough good things about them.
Paula Piersol
3/17/2021
Paula, this feedback makes our day! Thank you so much for sharing and thank you for your business!
My experience with Sweet Dreams was comfortable professional and welcoming. Everyone I dealt with from Andrew at the outlet to Todd and Carson at delivery were exemplary and will make me a return customer. As a recent transplant here they made this huge life change that much easier. Thank you all involved with these purchases. Job well done!!!
Colleen Stark
3/16/2021
Hello! This is Andrew from the Outlet! Thank you for the kind words and I will pass your Kudos on to our delivery crew! We are always here for you Colleen :)
Quick delivery- Brayden and Todd very nice
Jennifer Vaughn
3/16/2021
Thank you Jennifer!! We appreciate you!
Always a great experience with Sweet Dreams been a customer for years and very happy with the products and service. Great staff thank you!
Leo Lomangino
3/12/2021
Leo! Thank you so much for you continuing business! Please let us know if we can assist you in any way!
Great experience today by the delivery/inspection guys today! :) very professional!
S P
3/13/2021
Thank you for the kind words! I will pass on the review to our Delivery Crew! Enjoy your week!
Just moved to NC and we are looking for bedroom furniture, beds, dining room sets and bar stools. Went to Sweet Dreams Mattress & Furniture in Cornelius.... unbelievably friendly staff and we were treated beyond expectation. Thank you Shaun, Will and especially Stephen who helped us today..bought everything there🙂
Cindy Abel
3/13/2021
Welcome to NC Cindy! So glad you enjoyed your experience with Shaun, Will, and Stephen! We appreciate you and thank you for sharing these kind words!
Professional and respectful staff. Sales team is knowledgeable and gives you the space needed to explore the store. Delivery service was on time and efficient. Took the shoes off on the carpet and zero scuffs to the walls! Will purchase here again.
James Canales
3/12/2021
Excellent! Thank you James for this great review and for your businesss! Please do come back and shop with us again!
Great communication!! Prompt responses! Thank you!!!
Lesley Faulkner
3/12/2021
Lesley! Thank you for the review and kind words! Have a wonderful week and let us know if you ever need anything! :)
Quickly able to assess our needs, mattress was in stock and delivered in a few days. Seamless, courteous, professional and friendly.
Kristen Cain
3/11/2021
Thank you Kristen!
The sweetest people ever. They are not pushy and treated us with respect even though we are a young couple. A lot of times people think if someone is young they are not going to make a purchase and won’t give them the time of day. Not the case here at all. When we were in high school they let us try out their mattress at the ELHS firework show and were so nice to us and we said then, when we get married one day, we will buy our mattress from these people, and that’s what we did! Everyone we have worked with has been so beyond helpful. Had I known they had as much furniture as they do I would have purchased all of our furniture for our new home, from here. This is where we will be buying any future furniture/mattresses from for now on!
Kaley Reel
3/10/2021
Wow! This makes us feel so good Kaley! Thank you for sharing this and thank you for your business. Congratulations on bein newly weds and on your new home!
Greg and his team are honest and the service you receive is excellent. I have purchased several items for my home from Sweet Dreams and highly recommend them. They stand behind what they sell.
Russ Salerno
3/10/2021
Thank you Russ! We appreciate you and will always take care of you!
Greg and his team are honest and the service you receive is excellent. I have purchased several items for my home from Sweet Dreams and highly recommend them. They stand behind what they sell.
Russ Salerno
3/10/2021
Thank you Russ! We appreciate you and will always take care of you!
Went into the outlet to find a dresser. There were several on clearance for a very reasonable price. Picked out one and paid very quickly. I dealt with Andrew, he was very personable and helpful. I came back the next morning to pick it up. He had it wrapped up and ready to go when he said he would. Good experience.
C john
3/9/2021
Hello! This is Andrew here to say thank you for the kind words! Please let us know if we can ever help you with anything else!
Excellent place and service 👌
Horst Leubner
3/6/2021
Thank you Horst! We appreciate your business and thank you for sharing this review!
We continue to have the best service and quality with Sweet Dreams. Our first purchase was 12 years ago and we always go back, expecting the best and getting the best. They always hire friendly, professional staff and invest right back into our community. You can’t go wrong shopping here!
Ali Spencer
3/5/2021
Thank you for your business and continuing to shop with us Ali! We appreciate you!
Can’t say enough about the entire team from the salesperson Greg to the delightful delivery personnel. I’ve never had such a top notch experience like I got from this bunch. Kudos for a job well done.
Keith Long
3/4/2021
Thank you Keith! It's our pleasure to serve you! Welcome to Lake Norman!
Great Service and the delivery was quick and easy! We buy every mattress, and some furniture from this store and have been very pleased with everything we purchased. Dominic and Todd just delivered my mattress to my home and did so very quickly, which was great as I was working from home! Very fast, and on time!
Austin Snyder
3/2/2021
Thank you Austin for the kind words! I will pass on your Kudos to the delivery dream team and hope you enjoy a good nights rest on your new mattress!
Going into the Denver store location hesitant to buy a new mattress that was much needed for my bedroom promoting better health and sleep vs what I had, Ally Husk was very accommodating and informative on each mattress that I tried. Knowing what I needed while on a budget, Ally happily did comparisons for me while jumping from bed to bed, assisting me in finding the best fit for me.On delivery day, the service was no different. Not only did Dominic and Todd deliver my mattress and platform foundation, they delivered excellent customer service acting very professional, safely bring everything through my home, assisted me in deciding on which height to go with and were both willing to do everything over if I didn’t like the height that I selected.I’m not one to invest in myself even when it’s much needed, but Ally, Dominic, and Todd made my customer service experience a great one and this is one purchase that I am truly happy about making.I highly recommend Sweet Dreams Denver location!
Luana Lorezca
3/2/2021
Luana, thank you for taking the time to post this review and thank you for your business! We really appreciate you and will make sure that Ally, Todd, and Dominic see your kind words here! Sweet Dreams!
Upon arrival at the store we were greeted promptly by Andrew and made to feel welcomed. He asked us about what our need was and budget. We did not feel forced nor did we feel like he was trying to steer us toward one of the more expensive mattresses. He was kind, professional and polite. We were not ready to make a decision that night and he was fine with us waiting and respected us needing to think about the purchase prior to just a hasty decision. He text us the information on everything we were interested in. Due to unforeseen illness we were not able to get back to him quickly. It was probably 2 weeks later when I called him. He remembered us and was just as polite and professional as the night we were in the store. I was able to purchase quickly and efficiently over the phone. All questions were answered. He made sure I received the receipt prior to me hanging up and he made sure that we went through the receipt together to make sure prices were correct and everything was listed. Today our mattress was delivered as promised. The men delivering were very professional, polite and knowledgeable. We were very impressed. What is outstanding is I had told Andrew about my husband’s hospitalization and my father passing away while placing the order. He seemed genuinely concerned. Today when the delivery men arrived they surprised us with gifts. This really made us feel like we were more than just a sale and valued as customers. We have not yet slept on our new mattress, but I can tell you we are very pleased with our purchase and delivery experience.
Samuel's Daddy
3/3/2021
Hi Samuel's Daddy, this is Andrew here. I know exactly who you are and I am very grateful for the kind words. I hope everything gets better and easier for you and we are here for you should you need anything. Thank you and enjoy your purchase. I will be checking on you shortly! :)
Our experience was wonderful! They had the sectional in stock and was able to get it in days. The delivery went perfect! The two men were kind, courteous and careful. It was a great experience!
Rita Horton
2/28/2021
Rita, thank you so much for posting this review and thank you for your business! It was a pleasure to meet you and your husband and we are thankful for your business!
Very courteous when delivered! Punctual and pleasant experience!
Shelby Bariana
2/27/2021
Thank you Shelby!
Andrew was great helping us through the warranty process. Todd and Alex were outstanding with the delivery and setup. They are top notch!!
Shayne Ellis
2/27/2021
Thank you Shayne!
Could not be happier with the customer service, sales team and delivery guys. Made sure everything was perfect. 5 Stars!
Shane Sellers
2/25/2021
Thank you Shane for taking the time to post this review! We appreciate all of your business and will always take care of you!
Very pleased with our salesperson, Ryan. He was very professional and helpful. The delivery of our order was on time and the delivery people were excellent as well. This has been our experience every time we make a purchase from Sweet Dreams in Denver. That's why we keep going back. Would recommend them to anyone.
Darryl Hatchett
2/21/2021
Thank you so much for sharing Darryl! We will make sure Ryan sees this and we want you to know that The Dream Team appreciates you!
I had a great experience picking the right mattress with Greg’s help and also the delivery process. The delivery guys Kevin Jr. and Carson were professional and respectful. I would recommend Sweet Dreams.
Dale Smith
2/19/2021
Dale! Thank you for the kind words and I will pass along the kudos to the delivery crew! Have a great weekend!
I think this is the fourth time I have purchased from Sweet Dreams. Always smooth pleasant experience. Couldn't be more satisfied.
Frozen Koi
2/16/2021
Thank you!
You won't find a better mattress/furniture company to do business with. We have been a faithful customer for nearly 20 years!
Amy Stevens
2/16/2021
Thank you Amy! You are the best!
My name is Robert Mosback,I would like to thank the Sweet Dreams Team/Staff, Andrew Lancaster, Sales Associate, & Nicky & Alex, Delivery/Setup Personnel...Thank you all for your expertise, knowledge, suggestions, etcetera...Within a little over a weeks time I had my furniture delivered and expertly setup. The staff is dedicated to their jobs, the company, and to their customers..You cannot beat their excellent prices on the the stores merchandise...I would highly recommend this mattress/furniture outlet to everyone, you will not be disappointed...Kudos & Thank you so much!!!...
Robert Mosback
2/12/2021
Bob! Thank you for the review and the kind words! We strive to be 5 star worthy and every review helps! Let us know if there is ever anything we can do for you!
My name is Robert Mosback,I would like to thank the Sweet Dreams Team/Staff, Andrew Lancaster, Sales Associate, & Nicky & Alex, Delivery/Setup Personnel...Thank you all for your expertise, knowledge, suggestions, etcetera...Within a little over a weeks time I had my furniture delivered and expertly setup. The staff is dedicated to their jobs, the company, and to their customers..You cannot beat their excellent prices on the the stores merchandise...I would highly recommend this mattress/furniture outlet to everyone, you will not be disappointed...Kudos & Thank you so much!!!...
Robert Mosback
2/12/2021
Bob! Thank you for the review and the kind words! We strive to be 5 star worthy and every review helps! Let us know if there is ever anything we can do for you!
Nicky and Alex our delivery men were the best. They were very neat very thorough and gave great suggestions on how to stage our new furniture. By the way, the room looks the best it ever did. They deserve 10 stars. Our salesman Andy was also the best. Please visit Sweet Dreams for your Mattress and Furniture needs. You won’t be disappointed
Donna Mosback
2/11/2021
Hi Donna! Thank you for the awesome feedback on the guys! We will let them know your kind words and enjoy the new area!
Our salesman Andrew was super nice and helpfulHe made our visit and purchase very enjoyable. He is very professional and efficient. The delivery crew wwas nicw amd got the bed and couch set up quickly.
Allison Faassen
2/7/2021
Glad you got the Dream Team Experience Allison! May you have Sweet Dreams!
I finally got my full bed set in and I love it! The delivery guys (Jeff and Braden) were fast and great at putting it together. Thanks so much!
Stephanie Canipe
2/6/2021
Thank you Stephanie! We appreciate the Feedback and will pass on the kudos to the delivery team!
My experience with Sweet Dreams was amazing. Braden and Alex were awesome, courteous, and very knowledgeable. I would definitely recommend this company and crew and use them in the future.
Toccarra Beam
2/3/2021
Hi Toccarra! Thank you for the review and letting us know about Braden and Alex! Have a wonderful day and enjoy your new setup!
Todd and Jeff went above and beyond. Their customer service was top of the line. This is a great company with great people.I highly recommend them and will purchase again in the future.
Carrie Golike
2/3/2021
Thank you so much Carrie! We love our team and are so happy you enjoyed your experience! Come back and see us when you need us!
Great people here!!!!
Sandy Sylvia
2/1/2021
Thank you Sandy! Really appreciate it!
Thanks Andrew you truly made this win win purchase! I thanks you Sweet Dreams! The delivery crew made this delivery a wonderful experience! Thanks again!
Queen E Williams
1/29/2021
Thank you Queen! Glad Andrew and our Delivery Crew could take care of you!
Thanks for the Awesome Sectional!!
David Pugh
1/27/2021
Thank you for shopping with us David! We are so glad that you are enjoying your new furniture.
Nicky and Kevin Jr. did an awesome job delivering the furniture. Thank you Sweet Dreams.
Grey Mills
1/27/2021
Thank you for shopping with us Grey!
Buying a mattress from sweet dreams was a sweet dream. Katy was helpful and very knowledgeable about mattress’s and pillows. I tried out several mattress’s and then purchased a mattress in less than an hour. Katy did all the paperwork and scheduling in minutes she did not waste any of my time. Several weeks later I decided the mattress was a little to firm. So I went back to Sweet Dreams and then met Greg who’s is literally a sleep expert. He asked me specific questions and I told him my thoughts and sleep habits. Greg offered his advice. I then decided to exchange my mattress for a softer Tempur-pedic mattress. This exchange was covered under Sweet Dreams trial period, the exchange was No Charge to me. My wife and I love our new mattress we sleep better than ever. Now I wake up before my alarm clock goes off feeling rested and energized.I didn’t know what I was missing until I bought a Tempur-pedic mattress. Thanks Sweet Dreams for all your help.
Billy Parker
1/22/2021
Thank you so much for this extremely kind review Billy! We appreciate your business!
Thank you so much Kevin J and Nick! You guys were awesome!! Very friendly , pleasant and polite. I appreciate you both so much for going above, and beyond putting the furniture together and putting it together correctly, and taking care of it as if it was your own. You guys are Grrrrrreeat , and look forward to seeing you in the future and shopping some more . Thanks again for making this experience 🤩 💯👏🙏🥳
Klynn Golden
1/16/2021
We appreciate YOU so much Klynn! Thank you for your business and for sharing your experience!
I have been dealing with and buying furniture of all types from Sweet Dreams for over 20 years. I have referred them to friends buisness associates and acquaintances alike.THEY NEVER DISAPOINT, THEY HAVE ALWAYS BEEN VERY PROFESSIONAL AND HONEST. WE WOULDN'T DUE BUISNESS WITH ANYBODY ELSE.
Anita Huntley
1/7/2021
Thank you so much Anita, we appreciate your business so much!
Love Sweet Dreams! Great prices and great service. Always willing to make customer us happy. Have bought several items and never had any complaints about product or service
Cathy Watling
12/23/2020
Thank you Cathy!! Thank you for all of your business and for sharing this great review for us! We're BIG Watling fans around here!!
Thanks to Alex and Kevin Jr for a quick delivery and set up. I'm a sweet dreams customer for life!
Mamie Neely Lee
12/2/2020
Thank you Mamie Neely Lee! We LOVE to hear this and will always take care of you!
Very pleasant experience. Got very nice stuff at a reasonable price quickly.
Lawrence Mashburn
12/2/2020
Thank you Larry! We appreciate your business and are here for you if we can ever be helpful to you. Enjoy your new bed!
VERY NICE GUYS JEFF AND WILL..very funny!! fast efficiwnt very knowledgavle..very prompt friendly service and set up of my sofa..will requeat to have these 2 gentlemen for my next delivery from sweet dreems furniture in cornelius THANK YOU!!
Maria Nowlin
12/2/2020
Awesome! Yes, Jeff & Will are a trip and also really good at what they do! Thank you for your business!
Sweet Dreams traveled four hours away to make our home delivery. We had been waiting for our home to be built and had to change delivery dates many times and Rylee was always understanding and flexible with our dates. She took time finding exactly what we were looking for and helped us to find the perfect fit. The delivery team Kevin Jr and Dominic were very professional, courteous and meticulous bringing the furniture in and setting up. We would definitely recommend and will be using Sweet Dreams in the future!
Angel Pomerance
11/21/2020
Thank you so much for sharing your experience here Angel! We appreciate your business and congratulate you on your new home!
Great service, quick delivery, friendly staff and delivery guys. Thanks, here’s to sleeping well!!!
Paul Hubbard
11/20/2020
Yes! Hereâs to sleeping well Paul! Enjoy! Thank you for your business and this review!
We love our new sofa. Overall, the whole experience was positive from the showroom consultant to the delivery men. Thank you Sweet Dreams!
Donna Welsh
11/20/2020
Thank you so much Donna!!
Just had my first night sleeping on my new mattress from Sweet Dreams. It's the best morning I've had in years! My morning back pain is gone. I can't thank Rylee enough for her patience and advice helping me pick out the perfect mattress! Kevin Jr and Damien delivered it right on time, and were so polite and efficient! I would give 10 stars for my store and delivery experience. Highly recommended!
Chris Potter
11/16/2020
We absolutely love to read this Chris! This is what itâs all about for us,- helping people live a more comfortable, healthier life through better sleep, and having an excellent service experience! Thank you for sharing!!
This store went above and beyond to make me happy . My chairs were back ordered I had nothing to sit on they sent over 2 beautiful recliners as loaners to use while I wait for my furniture. That is fantastic customer service. The delivery crew also were courteous and professional.
Old man Overland
11/13/2020
Outstanding! Thank you Old man Overland:)!
I came in and purchased a Bed For Mrs Archer , Will was a great and answered all questions . The delivery guys did a fantastic job and was able to deliver in the time frame I was given. Thanks Will for all your help,
Joyce Smith
11/5/2020
Thank you Joyce! We really appreciate you and will make sure Will sees your kind words here!
The owner in Denver assisted is and was very helpful and educational. We did not buy that day but we returned a week later and was assisted by another salesperson on the floor who was also courteous and helpful. The delivery crew that came was amazing. Highly recommend doing business with people who care. I will return for all my mattress needs in the future.
Gerri Gentry
10/21/2020
Thank you Gerri!! We appreciate you and wish you Sweet Dreams on your new mattress!
Excellent experience from the sales personnel to the delivery personnel.This place is a gem in Cornelius NC.Excellent prices and service.
Dee Dalton
10/19/2020
Outstanding Dee! Thank you for the great feedback and for your business!
We just purchased a King size mattress at the Denver, NC location. They were very friendly and helpful and the prices were very competitive. We will definitely go there again.
Robert Forrest
10/9/2020
Thank you so much Robert! We appreciate you!
This place is awesome! Shaun helped me out today and he was so sweet and made sure I left happy! I found a couch and ottoman and was able to have it delivered that same day! Prices are so reasonable also! The movers were also awesome! Definitely check this location out and have Shaun help you!
Alysa Feltes
10/6/2020
We think you're awesome Alysa! Thank you so much for sharing this and thank you for your business!
Our saleswoman, Susan in Mooresville, was great! Visited the store twice and both times she was very knowledgeable and helpful! The delivery guys, Kevin and Jeff, were very respectful of my napping babies. Great experience all around!
Laureen Griffeth
9/24/2020
Thank you so much Laureen! We appreciate you and glad that Kevin and Jeff were nice and quiet for your napping babies!
I love the Sweet Dreams store , The team are very professional and helpful . We get the perfect quality . Their delivery is on time .We have been delighted every time we buy from them something .
Nazih Smaoui
9/24/2020
Thank you so much Nazih!
Sales staff are great. Really nice place to shop. Delivery crew the best ever! And love my trundle bed.
Elaine Gardner
9/23/2020
This feedback keeps us loving what we do! We appreciate your business and your feedback!
Everything was great except it took almost two weeks from purchase to get it delivered I thought that was too long.
C.J.
8/23/2020
Hi C.J., Sorry about the lead times. We used to get weekly trucks of stock but it's bi-weekly and are trying to plan ahead best we can. We do thank you for the feedback though. I put a travel pillow labeled C.J. behind the desk as a free gift for you guys. Appreciate the honesty and swing by anytime to pick it up. Just mention C.J.'s travel pillow at the front desk :) #Mattman
Always a pleasure purchasing from Sweet Dreams. Great product, price and people.
Carol Rooney
8/22/2020
Thank you so much Carol, we appreciate you!
Kevin Hayden, Alex Nesbit and Will More came to our house to deliver and install a new mechanical bed and mattress. The delivery was on time and the bed was set up in a professional manner. The set up people were very careful not to damage any of our floors or furniture. I was very impressed with their professionalism. They were very good at spending time to explain how to operate the devices. I will gladly give each man a 5 stare rating.
Ken Banks
8/21/2020
Ken, thank you for your business and for taking the time to post this great review! We are making sure these 3 gentlemen are recognized!
Great experience from start to finish. Very friendly, helpful, and competitively priced.
Alana Dysart
8/15/2020
Thank you Alana! We are thankful for your business and grateful for this 5 star review!!
We have been buying our mattresses for 15 years from Sweet Dreams and have always had superior service. We wouldn’t go anywhere else!
RJ Appleton
8/15/2020
Thank you Dr. Appleton! Hope you found our All-Star Delivery team to be All 5 Stars:) We appreciate your business and your family's friendship over all these years!!!
Such a wonderful experience with Greg and Sweet Dreams! We can't wait to buy more furniture from them.
Amy Crumley
8/14/2020
Thank you so much Amy! It was a pleasure to meet you and Chris and we appreciate your business!
Riley is the consummate professional and was a joy to work with over the past 2 months with multiple orders for us. Her follow up calls were so helpful in keeping us well informed and up to date with our orders. Each of the delivery crews were exemplary in delivery, set up and were clean and neat in every aspect. The delivery men were top notch!! All of our bedroom sets (3) Master bedroom, 2 guest rooms were beautiful and the quality was top grade. 3 mattresses purchased from Sweet Dreams were perfect and their policy to try a mattress for 30 days and if not satisfied they will exchange it out is 💯 accurate. We exchanged the master bedroom mattress for the same but in a whole king and not a split king, we could not be more satisfied.We would highly recommend Sweet Dreams to anyone looking for keeping quality furniture and mattresses and to support family owned businesses too!Thanks again Riley!!Best Regards MaryRose & Rich Rafferty
MaryRose Rafferty
8/5/2020
MaryRose, thank you so much for taking the time to post this incredible review! We are celebrating, high fiving, and cheering for each other because this sort of feedback energizes us! We appreciate you and wish you many nights and years of great sleep!
I had waited a long time to buy a mattress...the choice seemed daunting and a little overwhelming, with all of the mattress choices, TV ads, flyers, etc. I decided to stay local and visit the Denver location.Art was impressive from the beginning. We discussed what my general mattress needs and then he made some suggestions from my feedback. This was extremely beneficial as I really didn't know what I was looking for, had to "seek and find" in a sense. He considered my musculoskeletal problems which tend to impede my sleep habits and was seemed genuinely sincere in guiding me to the right mattress for ME! He had so much patience, a calm demeanor and answered all of my questions, unlike many big item sales I have experience in the past. I decided on theTempur-Pedic ProBreeze Medium Hybrid. I really am enjoying my new mattress, thanks to Art's expertise in finding a good "fit" for me.When the time comes for my son to get a mattress or new bedroom furniture, I would only go to Sweet Dreams! Thank you Art for a great mattress shopping experience. I appreciate you.
Lori Rapp
7/27/2020
Thank you so much Lori for taking the time to share your experience with Art and our company. We appreciate your business and will make sure that Art sees your great feedback here!
My salesperson in the store (Ally) was super helpful! The two young men who delivered our bed and mattresses were courteous, respectful and knowledgeable of the products they were delivering. I highly recommend Sweet Dreams in Denver!
Jenny Shank
7/27/2020
This is great feedback Jenny! Thank you so much for your business and this kind review!
If you want a family experience to purchase and have your furniture or mattress delivered then Sweet Dreams is the place to purchase from. The delivery was exceptional! Clean up of old mattress was quick and the crew friendly! Thank you Art from Sweet Dream sales team! You took great care of my family!
Patty Mugno
7/19/2020
Fantastic! Thank you Patty! We appreciate you and your family!
Fantastic product and service. I highly recommend! They will take the stress out of buying a mattress to fit your needs. No pressure and great prices.
Dennis Heskett
7/2/2020
Dennis!! Thank you!! We hope you are sleeping like a king!
I’m beyond pleased with my experience at Sweet Dreams. Stephen at Sweet Dreams is not only extremely knowledgeable about EVERY SINGLE MATTRESS (and more) but also provided fabulous, patient and considerate customer service. He listened to my needs and my budget and recommended the perfect mattress for me. I LOVE MY NEW MATTRESS for the perfect price! Thanks Stephen & Sweet Dreams.
Katlyn Patterson
6/30/2020
Hi Katlyn, we LOVE that you LOVE your new mattress. Yes, Stephen is known around here as the Encyclopedia of Mattresses and The Master of The Game Plan for Better Sleep! So happy you enjoyed your experience and Stephenâs service:)
I haven’t bought a mattress in years! Ally at the Denver store was awesome! There was no pressure to buy, allowed us to take our time trying out mattress and we ended up buying the 3rd one we tried. Great customer service!!
Mandy Canzonieri
6/22/2020
Thank you so much Mandy! We appreciate your business! Enjoy your new mattress!
The sales woman Katie was very helpful and determined to find our perfect couch when we left without finding anything. By the end of the day she had emailed me a picture of a sectional she found that matched everything we had described. It took a while to be delivered but she had given us a estimated delivery date beforehand and she was on spot. She called with updates while we waited those few weeks. The delivery guys called to say when they’d be there and were right on time. They were quick and friendly. They also put up with me asking them to move, adjust, and change things to make it fit in the living room better. Overall, highly recommend. 😊
Kali Day
6/18/2020
Thank you Kali for sharing this and for your business! We love to get this great feedback! Enjoy your new couch and please come back and see us next time you're in need.
Amazing experience shopping for two mattresses at Sweet Dreams! Andy was so helpful and professional!! The experience took no time, was so easy, and our mattresses were delivered even earlier than anticipated. Not only was the customer service amazing but we received wonderful quality mattresses at a fraction of the cost offered at other retailers. We will be back for all of our furniture and mattress needs! Thank you, Sweet Dreams!!!
Katherine Phelps
6/18/2020
Thank you so much Katherine for your business and for taking the time to share this great feedback! We will always take great care of you, so please do come back next time you are in need! We appreciate you!
I was refer to Sweet Dreams by a friend who just moved to N.C. and happen to get Andy the Store Manager to help me as my daughter was moving to Winston-Salem to go to Wake Forest University. I cannot even tell you how much Andy helped me throughout this process especially since I was long distance in MA to find the furniture in time for her move in date of 5/20 with Covid 19 everything was taking a lot longer to ship. Andy was so Professional and Courteous I could not ask for a better Salesperson he has gone above and beyond the call of duty there were a few hiccups in the delivery but Andy made sure to take care of everything for me and made it so much less stressful and I am so thankful to him for all he has done to help me and still helping me. Sweet Dreams is very lucky they have such a dedicated employee with the best customer service working on their team. I would recommend any of my friends or anyone reading this post to buy from Sweet Dreams because anything you ask for they will give you options and the best price around always with a smile and not make you feel like a number but a real person.THANK YOU ANDY and SWEET DREAMS you are the BEST and I have bought from many furniture stores in my lifetime!
Lew Lew
6/9/2020
:) Thank you so much! We appreciate the kind words and always look for ways to be helpful
Excellent Service, right on time and thanks Katie for switching out this top mattress, You are the Best!!!
Pam Larimer
5/30/2020
Our pleasure Pam! Thank you for your business and this great feedback!
Always enjoy working with the SD staff; knowledgeable of their products and never pushy.
Michael Abney
5/27/2020
We appreciate you Mike and Julie! Looking forward to the next party:)!!!
Good customer service. Great delivery staff. Will B and Jeff were very polite and helpful. Two thumbs up.
Lavonne Roberts
5/28/2020
Thank you so much Lavonne! We appreciate you!
Marisa Zdroik
5/21/2020
Thank you Marisa! Enjoy your new "Game Changer" bed! -Greg
Fantastic products and even better service! I'd recommend this store to any friend or family member. Thanks!
Rocco Russo
5/20/2020
Thank you very much Rocco! We appreciate you!
It has been years since I purchased a mattress.Whenever possible I think it is important to support local business. I am so glad I did as Sweet Dreams did not disappoint. I was taken care of immediately and with such professionalism. Greg was fantastic and answered my questions honestly. I took my time and found the perfect mattress. Will and Cody delivered it a few days later. They went above and beyond to place my frame to a headboard I had. They fit the frame to my headboard. They even came with their own drill as they had to make some adjustments. They are an integral part of the Dream Team and I certainly appreciated what they did for me. I would highly recommend Sweet Dreams . Thank you from the bottom of my heart for the great service.Roe Olson
Rosemarie Olson
5/8/2020
Hi Roe:) Thank you for this wonderful review and for being such a pleasure to serve! We appreciate your business very much! Kind Regards, Greg
Cody and Jeff were wonderful! They called and arrived early and did an amazing job. Very respectful and went above and beyond helping us to get everything situated! Thank you!
Erin Karp
5/4/2020
Thank you Erin! We will make sure Cody and Jeff see this great feedback! This makes our day!
Treated my grandpa with kindness and respect. Gave him a great deal whenever they found out he had back pains from his old bed. Definitely will come again for my mattress and furniture needs. Great friendly place. :)
Tony Madrid
5/1/2020
We are always happy to help Tony! Thank you!
Thank you Andy ... for helping my dad with his mattress purchase.. courteous and polite and jet professional... A++++!
Melvin Madrid
5/1/2020
Outstanding! Thank you Melvin!
We moved to Trilogy Lake Norman from New York 3 weeks ago. Sweet Dreams was recommended by a friend. I called and spoke to Greg, the owner. I told him what I was looking for, He was so knowledgeable and spot on for what I wanted. He researched all of the furniture and sent me pictures throughout the process. I cannot say enough for him and Sweet Dreams. I received some of my order yesterday and I am so happy with his recommendations. The furniture is well made and looks great. Thank you Greg for making this experience so pleasurable. Highly recommend the Sweet Dreams Team.
Veronica Krauss
5/1/2020
Many thanks for this great review and your business Veronica! Welcome to the neighborhood! It's our pleasure to serve your furniture needs!
As always on time, polite and courteous.
Arthur Irwin
3/15/2020
Awesome! Thank you Arthur!
Very well versed in the different kinds of mattresses. Everyone from Sweet Dreams, was a pleasure to deal with. From the salesperson to the delivery crew. I would highly recommend buying a mattress from. These guys. Class Act !
Brady Hutchinson
3/11/2020
Thank you very much Brady! We appreciate you!
The sales rep was very very helpful.....not pushy but willing to answer any question I had.
Linda Sedgwick
3/8/2020
Thank You Linda!
michael dematteis
3/4/2020
Thank you Michael! We appreciate your business and this review!
Non pushy, very knowledgeable sales reps... Delivery took a while as it was a new stock and not kept on site yet.
Scott Montgomery
2/28/2020
Thank you Scott, for your business and for your feedback! Our stock is growing and will be launching our next day delivery website soon!
On time, pleasant crew, good instruction. Good buying experience.
Gary Hathaway
2/27/2020
Thank you Gary!
Excellent company to work with!Did a great job !
Bill Bogage
2/27/2020
Thank you Bill!
Great selection and punctual delivery.
MT Arnett
2/21/2020
Thank you very much!!
They are totally AWESOME and Ryan is one of the best salesman ever. He really cares about his customers. Thank you Ryan.
Catherine Parrish
2/18/2020
Catherine, Ryan is going to be totally pumped to see this! Thank YOU!
Today I walked in and was promptly greeted by Jim, he was kind and professional, not one time did he try to sell me anything above what we discussed when I first walked in. He was so helpful, it was a quick and painless process. Once everything was paid for he even helped me load up outside. I highly recommend this establishment if you are looking for kind and helpful people who do not just care about your money, I will definitely come back.
Ashley Durant
2/15/2020
Thank you Ashley! We appreciate you and will make sure Jim sees your great feedback here!
We are excited to be sleeping on our new mattresses tonight. We have had a very positive experience with the team at Sweet Dreams. Thanks for all your help, Bob.
M Lowe
1/17/2020
We're excited for you! Thank you and enjoy your Sweet Dreams!
Always great doing business with Sweet Dreams. Mattress shopping can be a pain--but it doesn't have to be! Sweet Dreams makes the process easy and they have gone "above and beyond" for us when we needed it. Highly recommended!
Neal Dongre
1/17/2020
Thank you Neal!!
Gavin & Kyle were awesome!!! They got here when they said they would. They let us know they were on their way. Truly professional for young whippersnappers. Sweet Dreams Mattress & Furniture truly delivered the bed of my dreams!!! I've had the BEST sleep of my life this past week!!! Art was an AWESOME salesman! He was open & honest with us. I'm picky & he was so patient with us. He worked with me & my husband to find to PERFECT fit for us & he did!! Hard to do if you know me!! If you need a bed or mattress, SWEET DREAMS is the place to go!!!🌟🌟🌟🌟🌟
Crystal Hunsucker
1/14/2020
What a great review Crystal! Thank you so much for sharing your experience and for your business! We will make sure Gavin, Kyle, and Art see this great news! Enjoy!
No pressure informative sales staff with excellent listening skills. Thank you
Mike mccarthy
1/12/2020
Mike, this is great feedback! Andrew will love to see this 5 star review on his service and listening! Thank you!
Had issues with warranty through mattress firm on a 1 yr old mattress. So we stopped by Sweet Dreams and found sales person very nice and no pressure to buy. He explained the warranty thru Sweet Dreams and we were impressed with what Andrew had to say. Our delivery on the following Tuesday went very well also great communication also Devyn & Will B were professional. They saw we did not wear shoes our house and they took there's off at front door. My wife was comfortable and impressed with both delivery guys.Will be back to purchase another mattress soon for another child.
Joe Hughes
1/10/2020
This is great feedback Joe! We appreciate your business and for taking the time to share this with us and for others to see! Look forward to having you back to our store when you're ready!
Just purchased our second bed and mattress from the Cornelius store. Great quality & service before, great quality & service this time. First bed was for our son. This bed was for my husband and I -- we upgraded to the game changer and I never want to sleep in another bed again! :)Greg was a knowledgeable and VERY patient salesman. There was an issue with the shipment of our bed from the warehouse but Greg went above and beyond to make it right!Samson & Will were communicative, efficient, and professional on delivery and install. We will definitely shop here again!
Rebecca Morris
1/9/2020
Thank you so much Rebecca! We're excited for you to get some great sleep! We will make sure Will and Samson see your great feedback here. We appreciate it! Sweet Dreams! -Greg
Excellent service, Will and Mark delivered in time and were very professional. Quick and easy.
John Bringolf
1/10/2020
Thank you John! We'll make sure Will and Mark see this! Appreciate it!
They have good prices, good selection, a 120 day trial period so you can exchange what you bought for another mattress if you aren't completely happy, and salespeople who don't push you or make you feel rushed. Very pleased. Bob at the Denver store took quite a long time with us.
Marcia Lowe
1/9/2020
Thank you Marcia! We love to hear youâve enjoyed your experience with us and will be sure Bob sees this great feedback too! Come back and see us next time we can be helpful in any way!
the Salespeople that helped me we’re very patient and helpful. The delivery was made on time by 2 very careful and efficient guys. Upon looking at the mattress in my sleep sofa, I noticed it was the wrong one. The salesperson corrected the problem right away and was very apologetic. I would recommend looking at Sweet Dreams for anything you need in their product line.
Nancy Cotter
1/8/2020
Thank you for sharing Nancy and thank you so much for your recommendation. Although we aim for 100% accuracy, you can definitely count on us always making sure it is right for you!
Our new Sweet Dreams mattress was delivered yesterday by two polite and professional young men, Devyn and Will B. After our first night's sleep, we both say "wow"! This is the most comfortable mattress ever! We have been Sweet Dreams customers for many years and have had a great experience with every purchase. We highly recommend Sweet Dreams for the ultimate in customer service and satisfaction!
Robert Shepherd
1/8/2020
Bob & Linda, thank you so much for sharing this and for being such great customers! We LOVE that you are saying "WOW"! Sweet Dreams!
I was present for the delivery of my daughter’s mattress as she was working. Samson and Will did a great job; called ahead to let me know when they’d arrive, were there as promised, were polite and careful with her home and the mattress delivered. Well done, guys! Thanks so much.
Amy Shea Thomas
1/8/2020
Thank you so much Amy! WE LOVE YOU GUYS!
Once again, Sweet Dreams delivers! I had a list of merchandise I needed for a rental condo and Jim at the Outlet Store and Greg helped me out. They went above and beyond to show me great options and we set up delivery for the same day I made the purchase! Samson and Mark communicated the delivery time and got there early! Plus, they were polite and neat, too. Great job to all. Thank you very much. I will be back.
Lorraine McPartin
1/8/2020
Thank you very much Lorraine! We appreciate your business and will make sure all of The Dream Team sees your kind words here!
Purchased a king mattress, box spring and headboard/footboard at Sweet Dreams. From the salesman to the delivery drivers, everyone was awesome. Kyle and Jeff were on the top of their game New Years day when they made the delivery. They were done in an hour and made sure I went to the bedroom to look everything over before leaving. Will be a repeat customer for sure.
Gloria V.
1/4/2020
Thank you Gloria!
Mr. Ken greeted me, asked me a couple of questions to get an idea of what I was looking for and then showed me a couple of mattresses that were perfect. He gave me information and then let me have space and time to comfortably make my decision.
Bonnie Martin
1/4/2020
Thank you Bonnie! Weâll be sure Ken sees this and we want you to know we appreciate it!
The staff were friendly and informative. And we love the product, best sleep I've had in years.
Bobby Olivares
12/20/2019
This is what itâs all about for us Bobby! Many thanks!
People helping us to chose furniture were extremely helpful. Beautiful selection of furniture. Owner - Katy, and Susan were very helpful. Local business, we are so happy to support local businesses.We needed to wait with delivery over a month since purchase and they accommodated our schedule without problem. We are very grateful for that. Delivery was done on time. Delivery guys were very professional, local from Mooresville and all furniture came in perfect condition. We are very, very happy and for all furniture we will ever need we will go to Sweet Dreams Mattress and Furniture!!!!
Andrea R.
12/18/2019
Many thanks Andrea! We appreciate your business and love that you enjoyed your experience. We invite you to come back and see us again next time you or a friend are in need.
Art was our EXCELLENT salesman at the Denver store!! Will definitely visit him again when we go back to the store for recliners!!Jeff, Damian & Samson were our delivery crew,Excellent communication, excellent coordination and couldn't be more courteous throughout the entire delivery experience!THANKS to Sweet Dreams for an EXCEPTIONAL Customer Service experience!!FIVE STARS!!! ⭐⭐⭐⭐⭐
Donn Fincher
12/14/2019
Thank you so much Donn!
Great place to buy furniture. Sales person worked with us on price and accommodated our needs by selling us floor models that were available for immediate delivery. Delivery crew were fantastic. Very careful bringing in the furniture and when they set it up for us. Had a couple minor issues they were able to address on site and one that will require a follow up visit. Very polite and high attention to detail.
Tom Bricker
12/12/2019
Thank you Tom! Just spoke with Bob and he's contacting you regarding the follow up visit. We appreciate your business and this 5 star review!
Professional. GREAT recommendations! I look forward to doing more business with this local company. 🙂
Susan Olsen
12/12/2019
Thank you very much Susan!
All guys were super nice and helpful!!!!
Brandy Garrison
12/11/2019
Thank you so much Brandy!
From the moment I walked into the store everyone was extremely helpful, knowledgeable and friendly. This experience was enhanced with the delivery, first I received a confirmation text the day before, the day of the delivery the crew called to let me me know when they were on their way and when they arrived the two delivery men were helpful, friendly and courteous. I will definitely be shopping here again and recommending Sweet Dreams to my friends and family.
Diana Parker
12/7/2019
Thank you Diana!
This was the easiest purchase made. Very helpful associates and delivery went smooth. Thank you 😊
Valerie Landers
12/5/2019
Thank you Valerie!
We recently moved from Buffalo NY and needed to purchase a bedroom set and mattress and decided to stop in to take a look. They were so helpful and not pushy at all. Prices are great and delivery was so quick. Delivery guys were very nice and went above and beyond with getting everything set up for us. Will definitely be back in the future!
Lori Castine
12/4/2019
Much appreciated Lori! Welcome to Lake Norman!
Ryan, customer service was premier! Stellar! Courteous, professional, knowledgeable, genuinely attentive to my needs & budget. Relaxing & rewarding experience, which for me was a "major purchase".Will & Jeff delivery maintained same stellar service. Timely, professional, courteous, listened to my requirements and ensured i was happy before they left!
Katherine Houston
12/4/2019
Thank you for your glowing review Katherine! Ryan, Will and Jeff are proud to hear of your experience!
Great service! Greg, Mark F. and Devyn went the extra mile for me!
Dianne Salt
12/4/2019
Thank you Dianne!
I wanted to get a new mattress with an adjustable base for some time. I had shopped at a number of other stores and was always disappointed with the knowledge of the salespersons. Ryan Husk was terrific and took the time to explain the various features of the mattress and the base. I returned the next day and made the purchase. WB and JT delivered the mattress and let me know when they were 15 minutes away. They arrived and had the old mattress removed and set up in about 20 minutes. Fast, efficient and friendly service throughout this experience. I highly recommend Sweet Dreams.
Verna Case
12/4/2019
Thank you for sharing your experience Verna!
Highly recommend! Very friendly and knowledgeable staff. Delivery crew was on time and courteous. Would definitely buy from them again in the future! Their prices beat everyone in town! Thank you!!
Stephane Rockey
11/27/2019
Awesome! Thank you Stephane!
Friendly service, accommodating and reasonable prices
Debra Gilbert
11/26/2019
Thank you Debra! Happy Thanksgiving!
What a professional and pain free experience!We wanted furniture they didn't have on display and the sales person Andy worked tirelessly to find exactly what we wanted! He communicated by phone email and text to keep me informed every step of the way! The furniture is beautiful, delivery outstanding and the mattress is providing us with a great night sleep!!
Nancy Murray
11/24/2019
We LOVE to hear this and appreciate you sharing! Thank you Nancy!
My experience with Sweet Dreams from beginning to end was wonderful! This will be my go to place for all my furniture needs! The delivery guys were very professional and great personality! There was a mixup on my order and the manager called me that day very apologetic and corrected my order. Can't say enough about this company and their customer service! Keep up the great work!
Susan Davis
11/24/2019
Thank you very much Susan! Although our goal is no mixups and 100% accuracy, we appreciate your patience and this 5 star rating. We are committed to your happiness with your purchase and our service!
Rylee was amazing! Very helpful and informative. I could not have picked out my furniture without her help. She also kept my very informed. I am very impressed and would recommend to anyone!
Kimberly Patton
11/19/2019
We LOVE this kind of feedback and will make sure Rylee sees this! Thank you for making her day with your kind words!
From the moment you walk in here, you know your at the right place. Riley was so great to deal with and help us pick the furniture to furnish two guest rooms with. Although i wasnt present when the delivery came, the report was they were a great crew. The quality is definitely there and the prices were very reasonable. I would not hesitate to recommend them to anyone in the market for bedroom furniture!!
Kathryn McCash
11/18/2019
Kathryn, thank you very much for this great review and your kind worlds for Rylee! We appreciate your business and wish you and your family a wonderful Thanksgiving!
Very friendly staff in store. We felt like we've known them for years. We will go back for our furniture in the future. No need to travel to those giant furniture complexes west of Mooresville. They have it here..
Bruce Beck
11/8/2019
Thanks Bruce!! That is an awesome thing to say!! We appreciate you!
I love this company and the Dream Team. They are dedicated to excellence and they are passionate about the furniture they sell.
Matt Panepinto
11/8/2019
Thank you for your kind words here Matt. We are dedicated and passionate and itâs rewarding to know that you had this experience with us!
Jeff and Matt were on time with our new mattress and box spring delivery. Extremely polite. Took great care and patience getting a queen box spring up a winding set of stairs. Helped move old set to another bedroom too. Thanks for the great customer service gentlemen!
Nelson Edwards
11/8/2019
Thank you for complimenting Jeff and Matt Nelson! We appreciate your business!
Greg and the team at Sweet Dreams Mattress are second to none! When we arrived we were greeted with smiling faces and friendly folks! We immediately felt welcomed. The shopping experience could not have been easier. Being able to "try" the mattress in the store, in a "no pressure" setting was truly welcoming. Once we decided which brand to go with, checking out was painless and quick. The true experience, though was when our mattress was delivered. Devin and Jeff were professional and completed the set up in a timely manner, being sure to take care of our walls and floors while moving the old mattress out and the new mattress into the house. They set everything up for us and provided a quick tutorial on how to operate the new bed. Unfortunately one of the bases malfunctioned upon delivery. But, Greg and his team came to the rescue and immediately ordered a new base before Devin and Jeff left our house. After a couple days, the new base was in and we received notice that the delivery team would be back out in a day or so. The second delivery team was different, but just as professional and well versed in the product they were installing. Everything went smoothly and we have now been enjoying our new mattress for a month or so.The Sweet Dreams team is amazing and I highly recommend them to anyone looking to purchase a bed (or other furniture). These guys are super nice and they don't pressure you or steer you to the highest margin products. They genuinely are concerned for your needs, which is amazing in this day! Thanks Greg, etc.!
Alan McNulty
11/3/2019
Thank you Alan and Casey for such a great review and for your business! We love to hear this feedback and love to know you are enjoying your new bed!!
We had a wonderful experience with Sweet Dreams! My salesperson was so helpful, and both delivery crews were quick and professional. All of our furniture looks perfect and I would highly recommend!
Amie Aeschleman
10/25/2019
Thank you Amie! We appreciate your business and this great review!
Competitively priced products, good selection and timely delivery were all factors in my recent purchase. I will definitely recommend to family and friends!
Herman White
10/23/2019
Awesome! Thank you Herman!
Great sales people, customer service and delivery team. I always prefer to buy local. This business is a class act.
Ann Hindman
10/24/2019
Thank you for all your business over the years Ann! Great to hear from you!
Excellent customer service very impress with the whole staff , professional and very attentive. Thank you for a great product
Juan Rivera
10/18/2019
Thank you Juan! We appreciate you!
Samson and Devyn came to deliver my mattresses today. I wanted to thank them for being so kind and professional.This is the third time we have purchased from Sweet Dreams.Ryan at Sweet Dreams always makes sure we are completely satisfied.
Shannon Jones
10/16/2019
Excellent! Thank you for sharing this Shannon! Samson, Devyn, and Ryan were delighted to see this glowing review:)!
I love Sweet Dreams, the have good quality furniture. They are very helpful and listen to what I want. The delivery crew is the best, very professional, careful with my house and furniture. And they are very friendly and helpful. Thankyou for an amazing experience.
Jo Lehmann
10/15/2019
This is great to hear Jo! We appreciate your business and this great review!
5 stars? Sweet Dreams Mattress and Furniture gets a sky full of stars from The Lokai's!! Our adventure began with this incredible company more than 15 years ago. We would never DREAM of doing business with anyone else. Avoid big box stores where you are just an invoice. Greg and Katy Law...with their Dream Team carefully chosen to make your experience memorable; will indeed make you feel like much more than an invoice. “We're in the people business and we happen to sell mattresses”- The Laws. They have raised our standards for customer service. Well done Sweet Dreams Mattress and Furniture!!!!
Robyn Lokai
10/15/2019
Wow Lokaiâs! Thank you for the glowing review and all your business and friendship over the years!! Weâre here to make sure you guys are happy and well taken care of!!
Everything was great! Sales lady and delivery crew.
Linda Poteat
10/6/2019
Thank you so much Linda! We appreciate you!
No high pressure from salesman. Encouraged me to try any mattress and take my time. Delivery was made on time by Damian, Gravin and Jeff and set up very professionly. Would recommend to anyone.
Pat Little
9/23/2019
Wonderful! Thank you Pat!!
No pressure on the sales floor when we were shopping, just information when we needed it. We got a 2hr window for delivery and the called 25 minutes before showing up and were ahead of schedule. Great overall experience!!
Sean Kipp
9/21/2019
Outstanding! Thank you for sharing Sean!
Positive experience from ordering to pick up and delivery! 4/5 stars because of some confusion with a few of the pieces that were ordered because of the furniture manufacturer. Sweet Dreams exhibited exemplary customer service in getting things re-ordered and even delivered in a timely manner. I would 100% recommend them for your mattress and furniture needs. They strive to make the customer happy! That's the difference between them and a box store.
Cindy Todd
9/19/2019
Thank you for your feedback and your kind words Cindy! We have reviewed how we can do better on the Re-order and look forward to serving you at a 5 Star level in the future! Please come back and see us next time you are in need for mattresses or home furnishings!
Bought a mattress (with husband John Dunne) that we didn't like after 1 one night and Sweet Dreams was very accommodating to allow us to swap it out quickly. With second purchase, sales consultant Ryan Husk was terrific - knowledgeable, friendly, understanding of our needs, good sense of humor. Also, both deliveries were exceptional. Team 1, Aaron and Jeff get an A plus as does Team 2, Devyn and Jeff. Looking forward to a good night's sleep. Thanks.
Adele Hanna
9/17/2019
Adele!! Thanks for sharing your experience!! We love it and hope you get the good night sleep to be ready for tomorrow!!
Literally just took delivery of 2 mattress sets now. We were in a rich to get mattresses for our kids due to a quick turnaround on closing on our home from relocation. We visited the store Saturday, our kids chose the mattresses and they were delivered Tuesday. Fast! Usually we like to spend more time shopping but we did not have that luxury. The delivery crew was awesome. Mattman and Aaron brought our mattresses, set them up, and even let me know about some potential scuffs to our wall that they were able to fix with a magic eraser. A+++.
Eli Wendkos
9/17/2019
Eli!! Thank you for sharing your experience!! I hope those beds help your kids sleep great and wake up ready for the challenges tomorrow brings!! -Mattman
Excellent service as always! We have used Sweet Dreams mattresses for several years and every time we go back, the service is flawless. From the lady in the office to the salesman to the delivery crew, every single person is super nice and super helpful. Shout out to Andrew Lancaster and Will and Kyle who helped my most recent purchase and delivery go very smooth! Thank you!
Ashley Rasche
9/13/2019
Thank you for your business and this great feedback Ashley! We will make sure Andrew, Will, Kyle and the lady in the office hears your kind words! We appreciate you!
I heard sweet dreams was the place to go for a mattress. I went there 1st, but had to shop around and prove it to myself. I could have saved myself a lot of time, because it was where I ended up purchasing. Excellent customer service in sales and delivery. AND, they have so much more than mattresses!
Angie Dudley Jenkins
9/13/2019
We are so glad you chose us Angie! We appreciate your business and you taking the time to post this review! Come back and see us!
Excellent experience from beginning to end. Art and all of the staff at Sweet Dreams were kind, helpful, and accommodating. Topping it all off was the delivery...perhaps the best 3 delivery guys ever. They knew what they were doing and so aware they were in someone's home to be careful with getting everything into the bedroom. Sweet Dreams has a well run show with their business model from having a clean showroom with many selections to choose from with no high pressure sales, to a perfect delivery. Happy customer!!
barbara broom
9/7/2019
Thank you so much Barbara! This fuels our fire as we love to serve and love the goal of our All-Star Dream Team: âAll 5 Stars, Every Customer, Every Time!â
Sweet Dreams is truly the best! Their customer service from sales, to delivery was top-notch! We couldn't say enough positive about this company! Thank you for your outstanding service!!!!!
Jennifer Waite
9/7/2019
Thank you so much Jennifer!!
Great team of employees in Cornelius...I had a few moments I did not feel well in the store and the salesperson went out of his way to make me feel comfortable. Offered drink, neck pillow, chair, and did internet search. So kind. Great experience.
Kim Davis
9/6/2019
Hope youâre feeling better Kim and thank you for the kind words here!
Rock Stars. I just had living room furniture delivered. The entire process was just what you'd hope for. Highly recommend these folks. The pricing is very reasonable and some of their furniture line is with a NC manufacturer ... bonus feature ! Friendly, knowledgeable people. Check it them out
Lynn Alberts
8/30/2019
We think YOUâRE a rock star Lynn! Thank you for your business and this great review!
We had such a great experience! They worked with us in regards to our warranty and delivered a new mattress without any fuss. The delivery guys were great and funny too!
Jordan Hulett
8/24/2019
Mattman appreciates your kind words Jordan! May your mattress serve well for many years!
We are absolutely thrilled with our recent purchase from Sweet dreams! The mattress is so comfy! The delivery guys, Kyle and Will, were awesome as well! Very professional! Again, we couldn't be happier!
Lorrie Morton
8/24/2019
Thanks Lorrie!! Sleep tight and dream deeply!! -Mattman
We just purchased a new home after renting a furnished house for a year so had 0 furniture. We shopped around all the “budget” furniture places in CLT thinking Sweet Dreams would be too pricey as we have 2 small kids and weren't looking for anything “fancy.” After not finding anything we loved I went to Sweet Dreams to look at a set I'd seen online. Salesperson Rylee helped me pic out a beautiful bedroom set that I liked better than the one I had seen online AND it was CHEAPE
Savannah Branham Brumfield
8/13/2019
Savannah, this is such a great review and we appreciate you taking the time to share this and your kind words for Rylee! Thank you for your business! We are excited for you to enjoy your new furniture!
All staff very friendly and helpful. Delivery guys took great care not to damage walls. Sales personnel were always inviting and stayed after the store closed to answer questions and be of assistance. A+ for everyone.
Michael & Lori Rayburn
8/16/2019
Thank you Michael & Lori!!!
All I can say is WOW. We will not buy another mattress anywhere else. Upon delivery they informed me that one of our mattresses was not in stock (mistake in their system) but they provided a loaner mattress so we wouldn't have to go without. They provided a solution before I even knew there was a problem. That is the level of customer service all businesses should set their standards to follow! Ken & Bob we're both helpful, funny & made our buying experience a breeze. Mark & Kyle explained the solution, delivered quickly, answered all questions & were professional/friendly. I don't normally do reviews but this story has to be shared. Great job Sweet Dreams! Please recognize your team members that represent your brand & mission well!
Natalie Austin
8/10/2019
We most certainly will recognize Bob, Ken, Mark, and Kyle for giving you âWOWâ service! We all appreciate you and will continue to make sure you are happy with your purchase.
I can't speak highly enough of the courtesy of the staff and the quality of merchandise. They have gone out of their way to ensure that I had an outstanding experience. I will definitely be back !
Gina Moore
8/9/2019
Thank you for the praise Gina we are happy to serve and look forward to seeing you again.
Devyn & Jeff were our awesome delivery crew! They were professional and arrived when they said they were going too. Kylee was extra helpful with helping me order the sofa too. I love the Sweet Dream team so much that I am a repeat customer who keeps coming back for more!
Bobby Snyder
8/9/2019
Thank you Bobby, we have the best customers!
We just bought a Mattress from Sweet Dreams in Cornelius. The staff was AMAZING! Kind, not pushy, and very accommodating! Our experience was amazing! Shaun was our sales associate and he was amazing! Stephen and the sales manager were outstanding! Thank you so much for your amazing customer service!
Jennifer Waite
8/10/2019
We love creating amazing experiences, thank you for the glowing praise Jennifer!
Sales staff were friendly and very informative on their product. They have great selections and my items were delivered when expected. The delivery crew was very professional as well. I will definitely be making future purchases from this Location.
Natasha Mixon
8/7/2019
Thank you Natasha Mixon!
We are new in town and need furniture. We stopped in to the Sweet Dreams outlet in Mooresville on a whim as we were passing by. So glad we did! Jim Law took great care of us. Got us hooked up with an awesome mattress and adjustable base and a new bedroom set for a great price. The delivery was free and the guys helped us move the furniture in the house to make room for the new stuff. They put everything together quickly and we were good to go. Great experience with Sweet Dreams all around! We will definitely be back for more as we furnish our house!
Debbie Caplan
8/7/2019
Thank you for choosing Sweet Dreams, we're honored you chose to shop with us!
My experience with Sweet Dreams was exceptional from beginning to end. I originally stopped in the Mooresville store and the owner helped me determine the best fit for what I needed. I subsequently went to the Cornelius store to look at a headboard that wasn't in the Mooresville store. My salesperson In Cornelius, Ryan was friendly and very helpful. Kyle and Will delivered on time , were very professional and friendly as well. All in all a great experience.
Roberta Hong
8/6/2019
Roberta, thank you for taking time to share your experience. We appreciate your business!
The entire experience was great. Mark and Blake were great with the delivery. I would highly recommend this company.
Steward Reece
8/3/2019
Thank you for your trust, your business and your praise.
I bought two beds at this place love them they're so helpful.
Judy Dalton
8/2/2019
Thank you for choosing to shop with us Judy!
Our first encounter with Sweet Dreams, over two years ago, was when we were purchasing our sons first twin bed. The service and delivery were excellent! When it came to looking for a new bed, for my husband and I, we immediately went back to Sweet Dreams. Susan in Mooresville was excellent at helping us find a mattress that fit our wants and needs. We were on edge bringing two kids under the age of five with us to shop for what could be a lengthy day, however, Susan pulled out a box of toys to keep there attention and even fed them a snack! On the day of delivery Will and Kyle were not only on time but navigated though low trees and our long driveway with smiles on their faces! Both men were extremely polite and efficient. Will explain everything I needed to know and even took the time to speak to my children. Overall, our experience was outstanding and we will recommend Sweet Dreams to anyone we know looking for a new mattress!
Tamara Givens
7/31/2019
Thank you Tamara for sharing your experience, we appreciate your business and look forward to seeing you again!
We had a wonderful experience at this location. The owner and employees are extremely knowledgeable about their mattresses and were able to answer every question we had for them and more! Ken was so kind and made us feel like family. We will definitely be back!
Meredith Salanik
7/28/2019
Thank you Meredith! We are proud of each and every one of our employees and are thrilled we were able to help find the right mattress for you!
Did you know you get custom fitted for a pillow? I did and what a difference! I sleep better and I toss and turn less! Get your pillow customized! It makes the difference. Thank you to Stephen and Andrew! Highly recommend. The sleep specialists of the LKN rock (customers to sleep!)
Jim Vogel
7/29/2019
It does indeed make a difference, thank you Jim for spreading the word and for the terrific review!
Had a wonderful experience at Sweet Dreams and I was so impressed with the options and quality of the furniture. We purchased a smaller sectional/chaise lounge, 2 chairs and an end table. Delivery was amazing and I appreciated the communication and punctuality of the guys, Aaron and Shawn. They were so kind and helpful. We are thrilled with our new furniture!!!!
Maria Reoch-Kertesz
7/25/2019
Thank you for sharing your experience Maria! We are delighted to serve and thankful you trusted us to help furnish your home!
Second purchase, second time they've been super helpful. Delivery crew members are awesome as well!
ryan hughes
7/23/2019
We are grateful for your continued patronage Ryan, thank you!
Sweet Dreams has taken care of our mattress needs for 15+ years. Today we had another one delivered by Yanush and Devyn. They did a great job and hauled away the old one, too. Thank You!
Ben Adams
7/20/2019
Thank you Ben Adams!
The salesperson was attentive (but not overbearing), listened to me express my needs, offered me numerous options, allowed me to take my time making a decision, and worked within my budget. There was NO RIDICULOUS SALES PITCH & NO PRESSURE to purchase. In the end I got what I needed!This is my 2nd set of mattresses for my bed and we'd also previously purchased mattresses for 3 other beds in the house.I purchased on a Thursday afternoon and 2 delivery guys showed up Saturday morning to deliver my products (let me just say: the delivery window was 10am-12noon, but they called to deliver early at 9:30am 😍!!!) . They were kind, considerate, responsible and helpful. They were careful not to damage my property. The guys returned my space to what it was when they arrived. THANK YOU, "YH & DG"!All-in-all: a great experience so far. I can't wait to sleep on my new mattress!!!!
Kaycee M Moore
7/20/2019
Thanks for sharing your experience!
We LOVE ! From the owners to the store staff to the delivery teams, everyone associated with Sweet Dreams is kind, polite, efficient and wonderful to work with. The showrooms are big and bright and do a great job showing off furniture, mattresses, pillows and more - and the online selection is huge! Sweet Dreams is also a huge supporter of the communities in which it is located; you just can't find a nicer organization.
Amy Smith Thompson
7/17/2019
Thank you for your trust, your business and your praise.
AWESOME company! So personal and knowledgeable and the staff was excellent. Also, the mattress was delivered early - how wonderful is that? And it sleeps GREAT! Thank you!
Carrie Tulbert
7/8/2019
Thank you Carrie Tulbert!
From the sales people to the delivery people everyone was very helpful and pleasant to work with. Very knowledgeable about the product.
Pam Rossell
6/29/2019
Thank you for choosing to shop with us and for the wonderful review Pam!
Devyn and Jeff did a great job removing my old bed and setting up the new one. On time, very polite and extra careful!
Pamela Parker O'Connor
6/28/2019
Thank you for taking time to share your experience with others.
The customer service at Sweet Dreams is excellent. We have been customers for years and will continue to support this family owned business.
Abigail Fox
6/22/2019
Thank you for your business and continuing support Abigail!
Had a great experience with my mattress purchases. This is a family owned business and they are very nice and helpful. They really know their business and offer their advice without being pushy or trying to over sell you on a more expensive product. Would definitely recommend them. Thank you!!
Nee Nee Cormier
6/12/2019
Thanks for sharing your experience!
We bought our split king Tempurpedic mattress here and these guys really were awesome! Great customer service, no pressure salesmen, very knowledgable! So happy with our purchase!
Di
6/9/2019
Thank you Di!
My family and I just moved to Mooresville from out of state and was in need of a mattress. I reached out to the Mooresville Mom's Facebook page requesting a place to buy a mattress. Sweet Dreams was highly recommended buy most if not all of the moms! I was given a contact from the Lake Norman Welcoming Committee and that contact was Susan. She was so kind and friendly! We scored a great deal on a mattress and had a great 30 minute conversation with her! I'm so glad we were recommended such a great place and moved to such a wonderful town! Thank You again Susan!
Sheri Matarasso Brady
6/6/2019
Thank you for sharing your experience Sheri, we are proud to serve you!
went to multiple location to look for a new mattress. They educated and left us alone to make our own decision. manager was fantastic to work with.
Adam McGrath
6/6/2019
Thank you for your business.
Great customer service from everyone in the store. Andrew let us walk to show floor on Sunday and was very patient with us even through they were not open! We ended up buying a pillow and returning the next day to buy the Gemini bed, Susan walked me through everything I had questions about. She even helped me in my decision to buy the game changer adjustable frame! Which I know I am going to absolutely love.
Tabitha Christine
5/30/2019
Thanks for sharing your experience Tabitha!
Shopped at their outlet store. I had an exceptional experience with my salesperson Will. He is extremely knowledgeable and personable. I will highly recommend this family owned local company to others and use them for all my bedding needs.
Kenneth Bloom
5/14/2019
Thank you Kenneth, we appreciate your business!
The owners Greg and Katy and their team are the most pleasant people you can meet. No pressure buying. When I first entered the store in Denver NC my wife and I felt like family. When I met Greg and his sister at the Cornelius store he treated us like family. Greg made our purchase enjoyable and worked with us to figure out our needs from the purchase to the delivery and followed up with us after delivery. My wife and I are looking forward to purchasing more items from Sweat Dreams. Thank you Greg and Katy
Daniel Neal
5/11/2019
Getting to meet folks like you is one of the many reasons we love coming to work every day.
Excellent Sales Staff (I went to the Denver NC Store) , Great Product Selection & Pricing, Superb Clean Pleasant Delivery., I would Highly Recommend
E Rooney
5/5/2019
We appreciate your business!
I hate shopping for new mattresses, but Steve at Sweet Dreams made the experience easy. Gave us a great deal and knew his mattresses. Also would like to compliment the delivery of the bed. Devyn G and Jeff T were very courteous and were in and out quickly. I highly recommend the Cornelius store!!! Thanks for a pleasant experience.
Karen Farmer
4/29/2019
Thank you Karen Farmer!
Amazing place. YOU have to go pay them a visit. A huge selection and extremely knowledgable staff. Makes buying a mattress, a Sweet Dream. 😀
Scott Addington
4/27/2019
We're honored you chose to shop with us Scott!
Great place to buy a mattress. Very helpful sales people and a good variety of mattresses to choose from. Delivery and set up went smoothly. Looking forward to a good night's sleep tonight.
John Dyer
4/25/2019
Thank you John! Wishing you the best night's sleep you've ever had!
Extraordinary service. The two gentlemen that set up my new bedroom set and mattress were professional and courteous. The purchasing experience was customer focused and professional as well. I would recommend them for your next furniture needs.
Eric Vazquez
4/20/2019
You just made our day. Thank you for leaving such a wonderful review!
This is the second time I have bought from Sweet Dreams. The staff were very helpful and knowledgeable about the items I purchased. The delivery crew were super courteous and professional. We will definitely be purchasing from Sweet Dreams again.
Meaghan Plemmons
4/17/2019
Thank you for your trust, your business and your praise.
Rylee was a very nice sales girl, she helped me with the bedroom suite I found online, and also price matched the selection.There was a delay with the headboard arriving, but she arranged that the dresser/mirror could be delivered a head of time since it had already arrived in the ware house. I appreciate that I could have it delivered and didn't have to wait for the item that was delayed.The delivery guys were very friendly, professional, and helpful.
Cathy May
4/10/2019
We appreciate your business Cathy!
Excellent customer service from the moment I walked in the door to the delivery! I would highly recommend Sweet Dreams.
Diana Keyser
4/5/2019
Thank you Diana Keyser!
Stephen Patterson, Store Manager at Sweet Dreams in Cornelius NC has been great to work with. He's very knowledgeable of his products and provided excellent customer service in helping us meet our mattress needs. The delivery guys, Sean and Jay were also great. They were courteous, professional and efficient. Sean offered us great advice in setting up our first ever adjustable frame bed. Sean stated that they won't leave till we're satisfied... now that's what I like to hear! Great job to everyone we're worked with at the Cornelius store.
David Henry Morris
4/5/2019
We're honored you chose to shop with us David, we always do our best to exceed expectations. Thank you for your business!
Andrew provided excellent and speedy information which helped me determine which mattress to buy. Shaun and Jay delivered my mattresses on time and were very polite and professional.
Marcy Smith
4/7/2019
Thank you for sharing your experience Marcy!
We visited Sweet Dreams on the recommendation of a friend. We stopped by the store several time to check out the mattresses before making our final decision. EVERYONE we encountered from the first visit to the last to the delivery guys were incredible!!! Talk about customer service!! They blew us away. Our only complaint is we wish we would have found them sooner! Thanks Sweet Dreams such an awesome buying experience!
Sabrina Caudill
3/28/2019
We're honored Sabrina Caudill chose to shop with us!
We bought our sectional from Sweet Dreams a few years ago and they have been great to work with on some problems we've had. Today Devyn and Jeffery risked thunderstorms to get our new reclining section to us! They were very professional and kind.
Emily Leonard Duncan
3/15/2019
Thanks for sharing your experience Emily! Our "Dream Team" is truly second to none!
What a great experience! I just moved here from Houston, TX and needed some furniture for my apartment, which was empty, and these guys came through. I now have a furnished apartment and it all happened in a couple days. Bought on Saturday evening and delivered on Tuesday afternoon. Andrew and Devyn did the delivery and were awesome. Super nice, helpful and welcoming to my new town. I am so happy I followed the recommendations of others to shop here and I will definitely be back when the rest of my crew gets here and we move into our new home. Thank you so much!!
Holly Johnston
2/27/2019
Thank you Holly Johnston!
After surgery, I realized I needed to fast track the mattress purchase I was researching for weeks. A 30 minute call with Andrew walking me through all options based on our needs, text and email confirmations and updates throughout, and a new Tempur-pedic with sheets and pillows was delivered to my home the next morning with 2 options for base once they saw my furniture. It was one of the best customer experiences I have had in a long time.
Lindsay Simms
3/20/2019
Thank you for taking time to share your experience with others.
I have enjoyed Sweet Dreams for about 18 years. They are the best! Great product, follow up and great customer care. As a customer you are always first! Also support to community building.
Sally Winey
3/21/2019
Wow! We really have the best customers! Thank you.
Sweet Dreams is the perfect gem of a store. It was refreshing to find everything I want for my home in one store. Ryan was very knowledgeable, helpful and answered every question I asked.
Bloom4ever7 Williams
3/23/2019
Thank you for choosing to shop with us.
Delivery was on time and professional, received a call to let me know they were on there way. My 83 year old mother thought both young men were very sweet.
Patrice Sistare
3/30/2019
Thanks for sharing your experience!
Will and Andrew are the BEST! They're experts on mattresses and beds.Go to them to get the best service and price.
Martha Moore
3/29/2019
Thank you for your trust, your business and your praise.
THEY ARE A FANTASTIC COMPANY TO DO BUSINESS WITH. THE PEOPLE THAT BRING THE FURNITURE TO YOUR HOME ARE VERY PROFESSIONAL AND POLITE. I WILL DO BUSINESS WITH SWEET DREAMS AGAIN.
Olivia Anderson
3/28/2019
We appreciate your business!
Sales person was very friendly and knowledgeable! Delivery staff was on time and courteous!
Christina Wallace
3/16/2019
Thank you Christina Wallace!
Blake Shawn and Andrew. We needed something fast and did it all over the phone. Great Sales by Andrew and the delivery by Blake and Shawn made it perfect.
Brad Simms
3/16/2019
Thank you for choosing to shop with us.
Already a Sweet Dreams Mattress & Furniture customer? If we've had the pleasure of you working with you already, we'd appreciate if you would take a moment to look us up on your favorite review site and tell us about your experience with Sweet Dreams Mattress & Furniture.
