Sweet Dreams Mattress & Furniture Reviews

The salesperson was attentive (but not overbearing), listened to me express my needs, offered me numerous options, allowed me to take my time making a decision, and worked within my budget. There was NO RIDICULOUS SALES PITCH & NO PRESSURE to purchase. In the end I got what I needed!This is my 2nd set of mattresses for my bed and we'd also previously purchased mattresses for 3 other beds in the house.I purchased on a Thursday afternoon and 2 delivery guys showed up Saturday morning to deliver my products (let me just say: the delivery window was 10am-12noon, but they called to deliver early at 9:30am �?!!!) . They were kind, considerate, responsible and helpful. They were careful not to damage my property. The guys returned my space to what it was when they arrived. THANK YOU, "YH & DG"!All-in-all: a great experience so far. I can't wait to sleep on my new mattress!!!!

Kaycee M Moore 7/20/2019

Thanks for sharing your experience!

We LOVE ! From the owners to the store staff to the delivery teams, everyone associated with Sweet Dreams is kind, polite, efficient and wonderful to work with. The showrooms are big and bright and do a great job showing off furniture, mattresses, pillows and more - and the online selection is huge! Sweet Dreams is also a huge supporter of the communities in which it is located; you just can't find a nicer organization.

Amy Smith Thompson 7/17/2019

Thank you for your trust, your business and your praise.

From the moment we walked in we knew this wasn't going to be a typical furniture store using high pressure tactics. Ken treated us with kindness and respect. Never tried to upsell or pressure us to make a decision on the spot. We did, in fact, purchase a mattress that day and it was a very smooth transaction. We got delivery today and the delivery men, Devyn and Jeff, we great! Came on time and were careful and very polite. Would definitely purchase from Sweet Dreams again!

Lucy S. 7/12/2019

Thank you for the great review Lucy, we hope to see you again soon!

AWESOME company! So personal and knowledgeable and the staff was excellent. Also, the mattress was delivered early - how wonderful is that? And it sleeps GREAT! Thank you!

Carrie Tulbert 7/8/2019

Thank you Carrie Tulbert!

Had a wonderful experience with Devyn and Jeff. Great pricing great with quick delivery. Customer service at delivery was fantastic, which is hard to find anymore. Thank you Sweet Dreams!!

Sheri H. 7/1/2019

Look what Sheri H. had to say about us!

From the sales people to the delivery people everyone was very helpful and pleasant to work with. Very knowledgeable about the product.

Pam Rossell 6/30/2019

Thank you for choosing to shop with us and for the wonderful review Pam!

Devyn and Jeff did a great job removing my old bed and setting up the new one. On time, very polite and extra careful!

Pamela Parker O'Connor 6/28/2019

Thank you for taking time to share your experience with others.

I have made multiple mattress purchases from Sweet Dreams over the past several years and all have been perfect, from sales to delivery to product performance! A special call-out to Susan (my salesperson) and Shaun & Devin (my delivery team) for my most recent purchase!

Michael G. 6/26/2019

Thank you for your continued support Michael!

I had originally purchased a temperpedic mattress and box springs from a competitor across the street which turned out to be a total nightmare on the date of delivery. Long story short, I was left without a mattress because the delivery guys dragged my old one through the dirt after having brought out the wrong sized mattress (queen vs king) which was too small for the box springs. I called Susan at Sweet Dreams that afternoon to see if they carried the same mattress and not only was she super helpful, they were able to deliver it the same day (within a couple of hours)! The delivery guys were amazing and they have earned my business for life!

Brittany F. 6/25/2019

Thank you Brittany F. we appreciate your business!

The customer service at Sweet Dreams is excellent. We have been customers for years and will continue to support this family owned business.

Abigail Fox 6/22/2019

Thank you for your business and continuing support Abigail!

Had a great experience with my mattress purchases. This is a family owned business and they are very nice and helpful. They really know their business and offer their advice without being pushy or trying to over sell you on a more expensive product. Would definitely recommend them. Thank you!!

Nee Nee Cormier 6/12/2019

Thanks for sharing your experience!

We bought our split king Tempurpedic mattress here and these guys really were awesome! Great customer service, no pressure salesmen, very knowledgable! So happy with our purchase!

Di 6/10/2019

Thank you Di!

My family and I just moved to Mooresville from out of state and was in need of a mattress. I reached out to the Mooresville Mom’s Facebook page requesting a place to buy a mattress. Sweet Dreams was highly recommended buy most if not all of the moms! I was given a contact from the Lake Norman Welcoming Committee and that contact was Susan. She was so kind and friendly! We scored a great deal on a mattress and had a great 30 minute conversation with her! I’m so glad we were recommended such a great place and moved to such a wonderful town! Thank You again Susan!

Sheri Matarasso Brady 6/6/2019

Thank you for sharing your experience Sheri, we are proud to serve you!

went to multiple location to look for a new mattress. They educated and left us alone to make our own decision. manager was fantastic to work with.

Adam McGrath 6/6/2019

Thank you for your business.

Got a new house, now need new furniture...who knew one of the best spots was just down the road in Cornelius and the customer service was top notch. I...

Kim S. 6/5/2019

Thank you for choosing to shop with us Kim and thank you for the wonderful review!

Great customer service from everyone in the store. Andrew let us walk to show floor on Sunday and was very patient with us even through they were not open! We ended up buying a pillow and returning the next day to buy the Gemini bed, Susan walked me through everything I had questions about. She even helped me in my decision to buy the game changer adjustable frame! Which I know I am going to absolutely love.

Tabitha Christine 5/30/2019

Thanks for sharing your experience Tabitha!

Shopped at their outlet store. I had an exceptional experience with my salesperson Will. He is extremely knowledgeable and personable. I will highly recommend this family owned local company to others and use them for all my bedding needs.

Kenneth Bloom 5/14/2019

Thank you Kenneth, we appreciate your business!

The owners Greg and Katy and their team are the most pleasant people you can meet. No pressure buying. When I first entered the store in Denver NC my wife and I felt like family. When I met Greg and his sister at the Cornelius store he treated us like family. Greg made our purchase enjoyable and worked with us to figure out our needs from the purchase to the delivery and followed up with us after delivery. My wife and I are looking forward to purchasing more items from Sweat Dreams. Thank you Greg and Katy

Daniel Neal 5/11/2019

Getting to meet folks like you is one of the many reasons we love coming to work every day.

Excellent Sales Staff (I went to the Denver NC Store) , Great Product Selection & Pricing, Superb Clean Pleasant Delivery., I would Highly Recommend

E Rooney 5/6/2019

We appreciate your business!

I hate shopping for new mattresses, but Steve at Sweet Dreams made the experience easy. Gave us a great deal and knew his mattresses. Also would like to compliment the delivery of the bed. Devyn G and Jeff T were very courteous and were in and out quickly. I highly recommend the Cornelius store!!! Thanks for a pleasant experience.

Karen Farmer 4/29/2019

Thank you Karen Farmer!

Amazing place. YOU have to go pay them a visit. A huge selection and extremely knowledgable staff. Makes buying a mattress, a Sweet Dream. 😀

Scott Addington 4/27/2019

We're honored you chose to shop with us Scott!

Great place to buy a mattress. Very helpful sales people and a good variety of mattresses to choose from. Delivery and set up went smoothly. Looking forward to a good night's sleep tonight.

John Dyer 4/25/2019

Thank you John! Wishing you the best night's sleep you've ever had!

Extraordinary service. The two gentlemen that set up my new bedroom set and mattress were professional and courteous. The purchasing experience was customer focused and professional as well. I would recommend them for your next furniture needs.

Eric Vazquez 4/20/2019

You just made our day. Thank you for leaving such a wonderful review!

This is the second time I have bought from Sweet Dreams. The staff were very helpful and knowledgeable about the items I purchased. The delivery crew were super courteous and professional. We will definitely be purchasing from Sweet Dreams again.

Meaghan Plemmons 4/17/2019

Thank you for your trust, your business and your praise.

Rylee was a very nice sales girl, she helped me with the bedroom suite I found online, and also price matched the selection.There was a delay with the headboard arriving, but she arranged that the dresser/mirror could be delivered a head of time since it had already arrived in the ware house. I appreciate that I could have it delivered and didn’t have to wait for the item that was delayed.The delivery guys were very friendly, professional, and helpful.

Cathy May 4/10/2019

We appreciate your business Cathy!

Excellent customer service from the moment I walked in the door to the delivery! I would highly recommend Sweet Dreams.

Diana Keyser 4/5/2019

Thank you Diana Keyser!

Stephen Patterson, Store Manager at Sweet Dreams in Cornelius NC has been great to work with. He’s very knowledgeable of his products and provided excellent customer service in helping us meet our mattress needs. The delivery guys, Sean and Jay were also great. They were courteous, professional and efficient. Sean offered us great advice in setting up our first ever adjustable frame bed. Sean stated that they won’t leave till we’re satisfied... now that’s what I like to hear! Great job to everyone we’re worked with at the Cornelius store.

David Henry Morris 4/5/2019

We're honored you chose to shop with us David, we always do our best to exceed expectations. Thank you for your business!

Andrew provided excellent and speedy information which helped me determine which mattress to buy. Shaun and Jay delivered my mattresses on time and were very polite and professional.

Marcy Smith 4/7/2019

Thank you for sharing your experience Marcy!

We visited Sweet Dreams on the recommendation of a friend. We stopped by the store several time to check out the mattresses before making our final decision. EVERYONE we encountered from the first visit to the last to the delivery guys were incredible!!! Talk about customer service!! They blew us away. Our only complaint is we wish we would have found them sooner! Thanks Sweet Dreams such an awesome buying experience!

Sabrina Caudill 3/28/2019

We're honored Sabrina Caudill chose to shop with us!

We bought our sectional from Sweet Dreams a few years ago and they have been great to work with on some problems we’ve had. Today Devyn and Jeffery risked thunderstorms to get our new reclining section to us! They were very professional and kind.

Emily Leonard Duncan 3/15/2019

Thanks for sharing your experience Emily! Our "Dream Team" is truly second to none!

What a great experience! I just moved here from Houston, TX and needed some furniture for my apartment, which was empty, and these guys came through. I now have a furnished apartment and it all happened in a couple days. Bought on Saturday evening and delivered on Tuesday afternoon. Andrew and Devyn did the delivery and were awesome. Super nice, helpful and welcoming to my new town. I am so happy I followed the recommendations of others to shop here and I will definitely be back when the rest of my crew gets here and we move into our new home. Thank you so much!!

Holly Johnston 2/27/2019

Thank you Holly Johnston!

After surgery, I realized I needed to fast track the mattress purchase I was researching for weeks. A 30 minute call with Andrew walking me through all options based on our needs, text and email confirmations and updates throughout, and a new Tempur-pedic with sheets and pillows was delivered to my home the next morning with 2 options for base once they saw my furniture. It was one of the best customer experiences I have had in a long time.

Lindsay Simms 3/20/2019

Thank you for taking time to share your experience with others.

I have enjoyed Sweet Dreams for about 18 years. They are the best! Great product, follow up and great customer care. As a customer you are always first! Also support to community building.

Sally Winey 3/21/2019

Wow! We really have the best customers! Thank you.

Seamless, flawless experience! We purchased two twin mattresses and a queen mattress/boxspring set in the Mooresville store. Took delivery the next day...

Sandy P. 3/7/2019

We appreciate your business!

Sweet Dreams is the perfect gem of a store. It was refreshing to find everything I want for my home in one store. Ryan was very knowledgeable, helpful and answered every question I asked.

Bloom4ever7 Williams 3/23/2019

Thank you for choosing to shop with us.

Delivery was on time and professional, received a call to let me know they were on there way. My 83 year old mother thought both young men were very sweet.

Patrice Sistare 3/30/2019

Thanks for sharing your experience!

Will and Andrew are the BEST! They're experts on mattresses and beds.Go to them to get the best service and price.

Martha Moore 3/29/2019

Thank you for your trust, your business and your praise.

THEY ARE A FANTASTIC COMPANY TO DO BUSINESS WITH. THE PEOPLE THAT BRING THE FURNITURE TO YOUR HOME ARE VERY PROFESSIONAL AND POLITE. I WILL DO BUSINESS WITH SWEET DREAMS AGAIN.

Olivia Anderson 3/28/2019

We appreciate your business!

Sales person was very friendly and knowledgeable! Delivery staff was on time and courteous!

Christina Wallace 3/17/2019

Thank you Christina Wallace!

Blake Shawn and Andrew. We needed something fast and did it all over the phone. Great Sales by Andrew and the delivery by Blake and Shawn made it perfect.

Brad Simms 3/17/2019

Thank you for choosing to shop with us.